Cross channel is 1 800 711 0903. Everything else for customer is 1 800 333 3330 More on reddit.com

Staples price matches, so if the price is legitimate online and A to A the same I don't see that as having to be a barrier. The page you're looking for is https://www.staples.com/hc - you can find it by clicking Customer Service -> Contact us. There's a big red button. I think you just scrolled too far. More on reddit.com

Other than a great slogan (Staples is Human), there are some other benefits you can’t get from Amazon. You can use your contract account in store and receive the better of your contract price or retail price. You can have real human interactions with real people. If you shop in store you can price match other retailers including Amazon (if shipped and sold by Amazon). I’m sure there are plenty of other great reasons, but I say, go to the stores whenever you can. Unless you are in Canada. More on reddit.com

Wow you guys have no idea do you? (staples employees replying I mean) Not trying to flame, but Staples Advantage is the revenue generator for the company. It's why the US gov't is all hot to trot on Staples being a monopoly. Staples Advantage has contracts with pretty much every major gov't agency, every major bank, every major pharmaceutical company, every major university, every major hospital, I mean I could go on, but trust me on this SA is huge money. Suffice to say the prices you see are just a small sample of what advantage customers pay, and unless you were actually logged into a specific customers account (which I can't imagine a staples store employee would be allowed to) you actually didn't see any kinda accurate pricing. The idea is that their account manager is going to set discounted prices on the products that company most often orders (usually paper). SA also supports a variety of supply chain and ordering/payment methods that .com doesn't. You may not see the point, but that's because you aren't looking in the right place. When your customer orders 10,000$ a week of office supplies the point becomes pretty clear. As for the OP - talk to your Staples AM or your boss if you have an issue with pricing. Depending on circumstance there is a lot a SA AM can do for you, edited cause I think OP may not be from Staples after rereading oops. More on reddit.com