Videos
Come someone help this model make sense to me please... Lets sell a laptop at a 229$ loss... and push a 229$ to 499$ Protection plan on them... ok customer elects for the 229$ plan... so now we break EVEN... no profit... just break even... and now we use labor to setup... get it on the Matrix... connect old laptop... transfer data and spend 20 minutes at delivery to help them get going... WHY WHY WHY ?? and Management is giving me a high-5 for selling a protection plan... I don't understand Staples thought on this at all...
Should I return this laptop? My current laptop has blue screen issues but this stopped recently. Not sure if it would continue having issues, hence I'm still holding onto my 16 gb ram, 16 in laptop i7 Lenovo from staples. I got it from Black Friday Sale so if I return it and my current laptop has issues, I would have to buy a new laptop that would cost a lot more than $580 (not 550*)
Specs of lenovo laptop: Lenovo IdeaPad Slim 5 16IRL8 16" Laptop, Intel Core i7-1355U, 16GB Memory, 512GB SSD, Windows 11 (82XF002DUS) for 580 out the door (staples)