Factsheet
Company type Private
Industry Retail
Founded May 1, 1986; 39 years ago (1986-05-01)
Brighton, Massachusetts, U.S.
Brighton, Massachusetts, U.S.
Company type Private
Industry Retail
Founded May 1, 1986; 39 years ago (1986-05-01)
Brighton, Massachusetts, U.S.
Brighton, Massachusetts, U.S.
Reddit
reddit.com › r/staples › quick question about amazon returns.
r/Staples on Reddit: Quick Question about Amazon Returns.
September 10, 2024 -
I feel bad since I know its not really Staple employees favourite thing, but I just had a quick question about the system from the back-end.
I returned two items with separate bar codes. I saw the gentlemen put two separate stickers, scan and place them in the same box. One got notified and refunded the same night, the other didn't update to dropped off.
Do different bar codes have varying processing times? Or did the package just get miss-scanned and I just go through Amazon again? I tried but they are asking for a "drop off receipt". I told them Staples doesn't give one? (They never gave me one before.)
Basically asking if its worth going back to Staples and asking for some info that I can forward to Amazon or if I just keep bugging Amazon support about it exclusively. Thanks!
Top answer 1 of 5
5
that’s weird that they said they don’t do receipts, we very much do, the whole reason staples does amazon returns is because we want u to use the coupon on the receipt. different qr codes would be listed separately on the receipt. if it was one qr code that had to be split up and have multiple stickers it would only be listed as one thing on the receipt.
2 of 5
5
The boxes get closed up on being filled and then get closed in the system which depending on the store, either an Amazon worker comes and picks it up or they ship it back via UPS. The item that you haven't gotten anything for yet may be one that they actually need to arrive before refunding you. I'm surprised you didn't get a receipt though. Hopefully, if you choose to, the person working knows how to look up past returns and can match your code to a sticker.* If you still have that code or the tracking (forget what way you mentioned you did the return) they can rescan it and write it down before they look at returns history. You can chat on Amazon I believe and find out what that one particular items return policy is also. The reprint of the receipt isn't known by all on how to get to it/print it. If you do go back to the store ask the print supervisor if available they'll most likely have the best chance for assisting you, but it is accessible from the main shipping screen after login. They just have to do a search and select the correct date and type of return.
Amazon
amazon.com › gp › help › customer › display.html
Amazon Return Tracking - Amazon Customer Service
Track returns that have a prepaid return label provided by Amazon from Your Returns.
Videos
Staples
staples.com › stores › services › amazonreturns
Amazon Returns | Staples
Let Staples take care of your Amazon returns. Drop off in the store and we’ll pack and ship them for you!
Facebook
facebook.com › groups › kernersville411 › posts › 1163305038039182
Amazon return drop offs at Staples issues?
We cannot provide a description for this page right now
Staples
staples.com › hc
Staples Help Center
TRACKING & RETURNS · Cancel an order · Track an order · Return an item · Exchange damaged/defective item · Report missing item or order · ORDER HISTORY & RECEIPTS · View order history · View or print order receipt · View/print refund details · View your store receipts ·
JustAnswer
justanswer.com › consumer-protection-law › qxi5f-returned-multiple-items-staples-one-day.html
Q&A: Resolving Staples & Amazon Return Issues 2024
If you don't receive a satisfactory resolution from Amazon or Staples: ... Use the Amazon A-to-z Guarantee to file a formal complaint if your issue remains unresolved. ... Dispute the Charge: If you used a credit card or PayPal, you might have the option to dispute the charge for the missing return.7. Preventive Measures for Future Returns · Always Obtain a Receipt: Whether returning in-store or online, ensure you receive a confirmation or receipt for your return. Use Trackable Shipping Methods: If returning items via mail, choose shipping options that provide tracking numbers.
WCPO
wcpo.com › money › consumer › dont-waste-your-money › amazon-now-taking-returns-at-staples-stores-but-it-may-come-with-a-risk
Amazon now taking returns at Staples stores, but it may come with a risk
September 13, 2023 - Bill Middendorf, of Western Hills, was thrilled to hear that his nearby Staples store will now take his Amazon returns at no charge. So, he decided to return a dog hair remover that he felt didn't do the job. "I did the return," he said, "and saw them put it in a plastic bag, and then throw it in a big box that was sitting next to me." But Middendorf noticed something different at Staples. "I got a receipt," he said, "but it has no tracking information on it whatsoever."
RedFlagDeals
forums.redflagdeals.com › staples-stores-begin-handling-amazon-returns-2698085 › 3
Staples stores begin handling Amazon returns - Page 3 - RedFlagDeals.com Forums
Try Canada Post or prompt Staples to do the third scan in front of you. They have an Amazon gun to scan the QR code then the bag code. Then they have a counter-mounted thing to scan the bag code into the system.
YouTube
youtube.com › wcpo 9
Amazon taking returns at Staples, but know this possible catch - YouTube
Amazon will now take your returns at Staples stores at no charge, but one man discovers a possible catch, if your package disappears enroute back to Amazon.
Published September 13, 2023 Views 5K
Reddit
reddit.com › r/staples › amazon returns process
r/Staples on Reddit: amazon returns process
August 11, 2023 -
my gm and i do amazon returns differently. he scans the first code twice and the other codes(for the same customer) only once in amazons return system. so when the receipt prints, there’s only one return code on it. the way i do it, i scan each code for each return twice, once in our system and then in amazon’s. when the receipt prints, there is a different tracking for each qr code scanned. all on the same receipt. does it matter which way we do it?
Top answer 1 of 4
9
The way it shows it the training is the way you are doing it. That is how I do bc if it shows proof that we scanned each qr. If something was to happen and amazon says they didn't get the return or show the return processed, that is the customers proof
2 of 4
6
The first way hides the returns from Staples' home office analytics so that will hurt you getting hours for the shipping associate and would let you do returns for other stores as the check is done on the first scan. On the other hand, it's faster.
JustAnswer
justanswer.com › software › qatrm-staples-trying-return-package-amazon-need.html
Returning Amazon Packages at Staples: Need a QR Code?
To return an Amazon package, generate a QR code via the Amazon app or website under 'Your Orders' > 'Return or Replace Items.' Select the reason and preferred return location. Authorized stores scan this QR code to process returns.
Reddit
reddit.com › r/staples › amazon unpackaged returns..
r/Staples on Reddit: Amazon unpackaged returns..
November 11, 2022 -
I just did the Amazon unpackaged return training.. I am unhappy ☹️ it’s not like we don’t all already have enough to do!
GigaBrain
thegigabrain.com › posts › how-to-track-an-amazon-return
How to Track an Amazon Return? - GigaBrain
October 17, 2025 - I returned it to Staples, so I got a QR code, and not a UPS label. Mind you, I take a picture of the paper receipt I get and have every one saved in my phone. The thing is I have no idea what that code is or whether it's actually useful. I do know for certain that what they provide is NOT a tracking ...
ABC27
abc27.com › news › consumer › dont-waste-your-money › dont-waste-your-money-amazon-staples-returns
Don’t Waste Your Money: Amazon/Staples returns
September 13, 2023 - Bill Middendorf was thrilled to learn that Staples stores will now take his Amazon returns at no charge. So Middendorf decided to return a dog hair remover he did not want. “I did the return, they put it in a plastic bag, threw it in a big box that was sitting next to me,” Middendorf said. But Middendorf noticed something different at Staples. “I got a receipt, but it has no tracking information on it whatsoever,” Middendorf said.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › a566310c-4350-4ccf-b667-5a475069da30
Where do I track the returned item?
Click the View more details link on the bottom left of the order, and the tracking label will be under Shipping Label details. ... @Odrade is correct but sometimes a picture works better. Go to your "manage returns" and click on the one you want to see.
Staples
staples.com › sbd › content › help › shipping
Staples
Choose from the list of links below for assistance with orders or returns. ... This website is intended for personal use by US residents only. ... Copyright 1998-2025, Staples, Inc., All Rights Reserved. *By clicking Instacart links, you will leave staples.com and enter the Instacart site, which they operate and control. Item prices may vary from in-store prices. Service fees may apply. Available in select zip codes or location.
JustAnswer
justanswer.com › software › oij3z-i-m-atstaples-there-s-ups-amazon-return.html
I’m atStaples, where there’s a UPS. I have an Amazon return with no paperwork, but there’s Anazon info and codes on the
Visit the Returns Center online, enter the order number or scan the barcode if available. At drop-off locations like Staples UPS, inform staff about the missing paperwork and provide any identifying codes.
Reddit
reddit.com › r/staples › [deleted by user]
Amazon return process at staples
March 21, 2024 - Most returns are QR codes. We used to handle those in our Print department with all the other shipping stuff, but it got to the point where we couldn't get any actual work done to make money for the company, so a lot of stores have moved the QR code scanning to another part of the store. In a futile effort to make the Staples/Amazon partnership profitable, every returns customer receives a 15% off coupon on their receipt.
KOB.com
kob.com › home › amazon keeping track of returns | what the tech?
Amazon keeping track of returns | What the Tech? - KOB.com
July 18, 2023 - Amazon will ask you for a reason, none of which is “I changed my mind.” · Then, print out a shipping label and box it up or save a QR code. Take the item to a UPS, Staples, or Kohl’s store, and show them the code.
Ship24
ship24.com › shops › staples-tracking
Staples Order & Package Tracking
Input your Staples tracking number into the designated field. Press the search button to start tracking your order. Ship24 offers the capability to track orders from a wide range of marketplaces. This includes popular platforms such as Amazon, Temu, and eBay, among others.