Very strange, the email I've always been using for rewards as an employee now no longer works with the new app. No account exist for this email... Despite all previous rewards using it...
So info on the new rewards program has finally dropped
Earn 1pt on every $1 spent (excluding gift cards, taxes, LQO)
Earn "starting at" 100pt for ink cartridges (still limited per month to something)
Associates actually get earned rewards now at the same rate plus we get 400pts for ink recycling
Points don't expire as long as you shop at staples within 18 months to stay active
You can earn bonus double points on select categories (tech items, ink and toner, P&M, chairs, etc) and you can pick up to 3 of them
App is going to have other limited time bonus offers that can be activated
Points can be redeemed at register at any whole dollar amount as long as the customer asks. (You have to first enable it on the main screen but go to the add tenders screen to see the available amount and add it)
Points are refunded when returning an item paid partially or in full with points
Points are worth a half penny each so 200pts = $1
I'm not surprised they nerfed it but I hate rewards programs that don't have 1pt = 1cent. It's always the most sleaziest programs that do half cent rewards. Not to mention our innumerate customers will always be yelling at us why we only gave them $21 for their 4200pts and not $42 or $84.