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Reddit
reddit.com › r/txchainsawgame › steam players, here's how to ask for a refund
r/TXChainSawGame on Reddit: Steam players, Here's how to ask for a refund
September 5, 2023 -

Open Steam. Click Help. Click Steam Support. Click it's not what I expected. Click request a refund.

Explain that the game was launched with the advertisement of cross-platform and that they have taken cross-platform away not even a month after it launched.

If they fix all of their issues a month from now and turn cross-platform back on then repurchase the game or don't.

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Steam Support
help.steampowered.com › en › faqs › view › 5FDE-BA65-ACCE-A411
Steam Support :: Common Refund Questions
VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement
Discussions

How to submit a Steam refund :: Help and Tips
There is no chance in hell they're ... under support. very well said. that would make the most sence. :) ... Here's the ticket request " Hello, I bought two games on Dec 21, 2014 (Assassin's Creed II: Deluxe Edition, Pixel Piracy) For $4.99 and $2.49 I have less than 2 hours longed on both games and just didn't find them enjoyable as i thought they would be. I know it's a Long shot but I would like to request a refund for these two games. According to "Steam Refunds" "if ... More on steamcommunity.com
🌐 steamcommunity.com
February 10, 2024
Steam’s Refund Policy Is Honestly Impressive
Yes, I think its important to have a good refund policy which is one of the reasons I use Steam for my games. I refunded 7 games this year. More on reddit.com
🌐 r/Steam
135
1746
December 22, 2024
Is there a way to speak to a human about refunds? :: Help and Tips
All Discussions > Steam Forums > Help and Tips > Topic Details ... I bought two games in a package deal and both ended up being absolutely horrifically bad. One proved itself to be horrible in less than the 2 hour refund limit, but the second game had such a long character creation and introductory ... More on steamcommunity.com
🌐 steamcommunity.com
March 23, 2020
Will steam help me refund the point shop item? :: Help and Tips
Even if it normally works like that, steam support should still be able to refund it or atleast let me swap it for something else, it's pointless that they would be refunding games for which I pay and not steam points which in theory are (free) which means they're not losing anything financially. More on steamcommunity.com
🌐 steamcommunity.com
October 16, 2024
People also ask

How much would I take if I chose steam wallet option?
You'd get a full refund, just like you would if you had the money go back to your bank account. The only difference is that it's going to your Steam Wallet instead.
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wikihow.com
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
So if I were to buy a game but not download it, will it be able to be refunded after the 14-day period?
It's possible! It's best to ask for a refund before the 14-day period is up, but Steam Support handles refunds on a case-by-case basis. If you explain the reason behind your request for a refund, they may still give it to you.
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wikihow.com
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
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Wikihow
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
November 14, 2025 - It may also take up to 10 days to receive the refund money in your account.[1] X Research source ... Log into the Steam app and go to "Steam Support.” Pull up the Steam app on your computer or device and log into your Steam account.
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Steam Support
help.steampowered.com › en › faqs › view › 58A1-CCAF-6D1D-2066
Steam Support :: Pre-Order Refunds
VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement
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Steam Community
steamcommunity.com › discussions › forum › 1 › 618463738381186868
How to submit a Steam refund :: Help and Tips
February 10, 2024 - I know it's a Long shot but I would like to request a refund for these two games. According to "Steam Refunds" "if the request is made within fourteen days of purchase, and the title has been played for less than two hours."
Find elsewhere
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YouTube
youtube.com › watch
How To Refund A Game On Steam - Full Guide - YouTube
Learn how to refund a game on steam in this video. For more videos like this then please leave a like.GuideRealm is the home of technology-based how-to's, gu...
Published   February 9, 2025
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YouTube
youtube.com › watch
How to Easily Refund Games on Steam | Full Tutorial - YouTube
This is a quick tutorial on how to refund games through Steam. There aren't any good videos on how to do it, so I figured I'd make this updated guide for you...
Published   January 21, 2025
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Reddit
reddit.com › r/steam › steam’s refund policy is honestly impressive
r/Steam on Reddit: Steam’s Refund Policy Is Honestly Impressive
December 22, 2024 -

I just had a refreshing experience with Steam that I wanted to share.

I bought two games yesterday, played one for ~ 2 hours and the other for 20 minutes, but neither was for me. I requested refunds for both, and to my surprise, they were approved quickly, with the funds set to return to my account within 24 hours.

In an age where so many companies prioritize profits over their customers, this felt fair and user-focused. It’s nice to see a platform that genuinely seems to care about its community and not just profits

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Steam Community
steamcommunity.com › discussions › forum › 1 › 1874001136341894135
Is there a way to speak to a human about refunds? :: Help and Tips
March 23, 2020 - The refund system is not meant to be used to demo the game and that falls on your end and they have to have set rules for everyone. ... So you buy two games.... you get given two games.... now you're angry you didn't like said games. This isn't "Steam(Valve) robbing you of $60" as you put it.
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Medium
medium.com › @best-software › whats-the-process-to-get-a-refund-for-a-game-on-steam-627c2a3a4546
What’s the process to get a refund for a game on Steam? | by Best Software for Mac, Windows & iOS Apps | Medium
June 14, 2024 - Choose Refund: On the support page, you’ll see an option that says “I would like a refund”. Click on it. Pick a Reason: You’ll be asked why you want a refund. Choose the option that best describes why you want your money back. Submit Your Request: Follow the on-screen instructions to submit your refund request. You’ll get a confirmation email once it’s done. Steam has some pretty specific guidelines for what qualifies for a refund.
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Lifehacker
lifehacker.com › home › entertainment › gaming
How to Get a Refund for Steam Games | Lifehacker
June 9, 2025 - To request a refund, head over to the Steam support page in your web browser and log into your Steam account (click the Sign in to Steam button if you're not already logged in).
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Steam Community
steamcommunity.com › discussions › forum › 1 › 4691153809031465211
Will steam help me refund the point shop item? :: Help and Tips
October 16, 2024 - You AGREED to the terms when you did the transaction and it makes it clear there are no refunds. The point is that if there were it would be a nightmare of wasted time as support would be swamped.
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Quora
quora.com › How-can-one-request-a-refund-from-Steam-What-is-the-maximum-number-of-games-that-can-be-purchased-on-Steam
How can one request a refund from Steam? What is the maximum number of games that can be purchased on Steam? - Quora
Answer: Requesting a refund on Steam is quite easy. First you go to the game in your library, click on the support page for the game. It will then ask you what issue you’re having.
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Steam
help.steampowered.com › en
Steam Support
Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.
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Steam
store.steampowered.com › steam_refunds
Steam Refunds
Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.
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Steam Support
help.steampowered.com › en › faqs › view › 784C-923B-A4A1-C825
Steam Support :: How To Request A Refund
Home Discussions Workshop Market Broadcasts About Support · Change language Get the Steam Mobile App · View desktop website · © Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds ·
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Reddit
reddit.com › r/steam › so steam's refund policy is not to test games, and can result in them blocking refund requests
r/Steam on Reddit: So steam's refund policy is not to test games, and can result in them blocking refund requests
June 14, 2024 -

So I know we recently found out steam doesn't facilitate passing deceased members accounts, but did you know 2 hours isn't for seeing if you like the game ?

I also raised a support ticket regarding this, I am not sure if I can post direct support ? but essentially I do spend a bit on games and I was asking how the metric is handled (since Jan this year I had purchased around 37 games and refunded 5 (mostly for issues like no servers in my region, not fun and one that was around the length of play)

Steam support said that based on that they said it doesn't look like I'm refunding to play but whenever you refund you must give a details response, and the only real reason they accept refunds is technical difficulties or hard to play (and things related to those things)

I sent this to my friends and most thought thats what the 2 hours were for so thought I'd share this so you know, also breaking this will basically put a lock on

I genuinely felt like this was the intended purpose, same with my friends but yea guess to many people abused the system or something

Whats your thoughts on this ?

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Steam Support
help.steampowered.com › en › faqs › view › 2C02-3563-B72F-F117
Steam Support :: Steam Gifts
© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds
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Steam Community
steamcommunity.com › discussions › forum › 1 › 4030224296641474945
How to contact steam support for a refund? :: Help and Tips
December 31, 2023 - the auto refund system does not review the ticket, it only looks at time played and when the license was added to the account. a manual ticket will get looked at by a member of steam support