steam support ticket refund - Brave Search

store.steampowered.com › steam_refunds

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.

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Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.

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help.steampowered.com › en › faqs › view › 784C-923B-A4A1-C825

Steam Support :: How To Request A Refund

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Steam Support :: Common Refund Questions

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Steam Community

steamcommunity.com › discussions › forum › 1 › 3203745634154240715

Steam support instantly closing my tickets. Trying to get a refund for a game i bought during the sale, only 12 min played. I’ve never had a response to any of my tickets, but they appear as closed. :: Help and Tips

Support requests will never be closed without any response especially refund ones. ... Originally posted by Heroshrine: Yes that's exactly what I did. I was just confused because they said "you don't use the ticket system for a refund" but when ...

help.steampowered.com › en › faqs › view › 70D8-0BCC-C47E-F498

Steam Support :: My Steam Support ticket was closed and I don't know why

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help.steampowered.com › en › wizard › HelpWithGame

Steam Support - Ticket

Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.

store.steampowered.com › stats › support

Steam: Support Statistics

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Steam Support :: How do I contact Steam Support?

© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds

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Steam Community

steamcommunity.com › discussions › forum › 1 › 1646544244466416913

How long does it take for steam support to respond to tickets/refund requests? :: Help and Tips

Originally posted by Zefar:https://store.steampowered.com/stats/support About 50 minutes for refund request. But to get the money back might take some days or a week or so.

quora.com › How-long-does-it-take-Steam-to-reply-to-support-tickets

How long does it take Steam to reply to support tickets? - Quora

As of writing, Steam’s estimate for turnaround times on tickets is as follows: Refund Requests - 1–2 Hours Account Security and Recovery - 3 Hours - 1.6 Days Purchasing and Billing Support - 8 Hour...

pcmag.com › home › how-to › games › pc games

How to Refund a Game on Steam | PCMag

March 24, 2025 - You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis. Note that Valve-developed Steam games will offer refunds within 48 hours of purchase, but other ...

reddit.com › r/cyberpunkgame › psa: you can request a manual refund on steam over 2 hours play time.

r/cyberpunkgame on Reddit: PSA: You can request a manual refund on steam over 2 hours play time.

October 24, 2020 -

I submitted a manual ticket and asked for a refund. Got accepted and added to my steam balance. Have over 12 hours play time.

tried this and still got denied a refund wtf Edit: submitted another one and it got accepted.

reddit.com › r/steamsupport › i had my steam support ticket completely deleted from "my recent help requests"

r/steamsupport on Reddit: I had my Steam Support Ticket completely deleted from "My Recent Help Requests"

February 7, 2022 -

I have been attempting to get a refund for over 2 weeks now, I had been developing a case but also submitted several tickets just over a week ago.

Recently my newest submission was entirely deleted and I am unsure why, I was not warned, commented, or informed in any form, I don't even have the ticket of the incident.

Does anyone have any information on the matter? For awareness I have been trying to acquire a refund through my Consumer Law and have been denied on several accounts, which I have found to be unjustified.

Edit: I am on day 2 since submitting the ticket.

Any luck with this? I'm assuming it's 2042, I had something similar happen as well. I've been trying to get a refund since January, when everyone else was getting theirs. Despite me having 5 hours, marginally less than many others with successful refunds as well as most of it being spent in settings, I was denied and ignored. It feels like blatant favoritism for the person viewing each ticket. If they like you, you get it, if not, here we are

I have the same issue, now every single ticket i send in is deleted after a day, even ones regarding my account

Steam Community

steamcommunity.com › discussions › forum › 1 › 618463738381186868

How to submit a Steam refund :: Help and Tips

I know it's a Long shot but I would like to request a refund for these two games. According to "Steam Refunds" "if the request is made within fourteen days of purchase, and the title has been played for less than two hours."

Steam Community

steamcommunity.com › discussions › forum › 1 › 3791506516121810110

How do you contact a real human on steam support? :: Help and Tips

Originally posted by OWNI277:I have an issue that requires a real person to respond to it. The automated support denies me every time. If this is about a refund then for a manual ticket - In the Steam Client, go to: Help > Steam Support > Purchases > (name of game) > I have a question about this purchase.

ionos.com › digital guide › online marketing › social media › steam refund

Steam: How to get a refund on the video game platform - IONOS

January 13, 2023 - Access Steam Support via the “Help” button. Select “Games, Software, etc.”. Find the game you want to return and select “I’d like to request a refund”.

lifewire.com › get-refund-on-steam-4161255

Get a Refund on the Steam Games You Don't Love

May 23, 2024 - Alternatively, log in directly from the Steam Support site. Select Purchases. You can also select the title from Recent Products if it appears there. Click View complete purchasing history. Select an item from the list and click I would like a refund. Then click I'd like to request a refund. Use the drop-down menu below Tell us why to explain why you want a refund for your game. Click Submit request. At this point, you've opened a support ticket from Steam.

Steam Community

steamcommunity.com › discussions › forum › 0 › 3047235309987702725

How can I contact Steam Support Directly? :: Steam Discussions

Go to your purchase overview, find ... then explain your issues. ... Try a manual refund: Go to Steam Support here: https://help.steampowered.com/en/wizard/HelpWithPurchase Click the game Click 'I want ......

Steam Community

steamcommunity.com › discussions › forum › 1 › 3839927819749139047

Any way to talk to a real human at Steam? :: Help and Tips

With this you will open a ticket that gets read by an actual support member. The regular refund ticket is merely a bot that checks whether you owned the game for 2 weeks or played more than 2 hours.