It is common for tracking to pause for a period during international delivery. A shipment can still be moving even if no new public scan appears for a day or two. This usually happens when the parcel is traveling between countries, waiting for customs inspection, or being transferred from one carrier to another.

• The parcel is in international transit between scan points.
• The shipment is waiting for customs clearance.
• The local carrier has received the parcel but has not published the next scan yet.
• The tracking number was entered incorrectly.
• The sender created the label, but the parcel has not yet been handed over.

You can track an Asendia parcel in a few different ways depending on the information you have and the stage of delivery.

Track with Ship24

Ship24 lets you track Asendia shipments across multiple courier networks in one place.

1. Go to the Ship24 homepage.
2. Enter your Asendia tracking number.
3. Click the search button to view the latest shipment updates.

Track on the Asendia website

You can also check your parcel directly on Asendia’s official tracking page. This can be useful when you want to review carrier-side details from the source.

1. Visit the Asendia tracking website.
2. Enter your tracking numbers.
3. Click "Track here."

Track with the local delivery partner

After international linehaul and customs clearance, the final delivery may be completed by a local postal or delivery company. At that stage, you may also see matching events on the destination carrier’s website, such as USPS tracking or Royal Mail tracking.

Asendia tracking numbers do not follow one fixed format. Depending on the service, origin country, and shipping route, the tracking ID may contain a mix of letters and numbers and can vary in length. Some Asendia shipments use formats that look similar to postal tracking numbers, while others use internal eCommerce or logistics reference codes.

Based on common examples, an Asendia tracking number may:

• Start with letters followed by numbers and end with a country or routing code, such as AS010007869US or AS010501721US
• Use a longer alphanumeric format, such as EEUS027373790JP0 or EEUS027988469JP0
• Appear as a shorter mixed code with letters and numbers, such as AHOY1X39DP45

If you are not getting results, double-check that you are entering the tracking number and not the order number. This guide explains the difference between a tracking number and an order number.