So I've been a long time customer of Suntrust and now I guess Truist. We also recently bought a car and Truist gave us the best rate. Now I have a paper bill and it says "Or GO PAPERLESS, sign up for Truist OnLine Banking Today through Truist.com" - but when I go there it logs into my existing account and I don't see a way to "add" the auto loan. I also don't even see how to make an auto loan account period, whether linked to my existing banking account or not. It's just not intuitive or I must be going blind. Can someone point me in the right direction? My goal would be to have the loan within the same banking account and then I can just have it set to autopay and bam. But i'll settle for a separate online auto loan account. Thanks.
How can I reset my Truist account password?
What services does Truist offer?
How do I open a Truist account?
So recently got a new car have yet to receive any type of statement try calling the phone number unable to get ahold of a live person just want to find my loan account number to send my payment don’t want to be late on the first payment
When I try to log in, it goes through the usual screens but then immediately logs me out and gives me this message:
You’re signed out. If you didn’t sign out intentionally, we signed you out after 10 minutes of inactivity to keep your account safe. Thank you for banking with us.
I've tried different browsers and clearing cookies.
Has anyone else had this problem and how did you resolve it? Is it on my end or theirs?