Found a server completely unresponsive today due to this too, 90gb of memory usage it appeared. Removed. I've never known anyone who has used this app for anything, it seems to be bloatware or aimed at getting consumers to call Dell and likely pay for extra support etc.

@DELL-Cares​ In all sincerity, perhaps read the post before responding with a useless generic 'PRIVATE' request. He said it's happening on multiple machines and generally across the globe on Dell machines. What a waste of resources to make each individual user to go private to work out a solution. Just post the answer here for here FFS.

Hi @DELL-Chris M : What is the best way to diagnose a memory leak from SupportAssist? After reading IMR-7400's post I wanted to see if I could detect a memory leak from SupportAssist v3.10.4.18 on my Win 10 v21H1 machine with 8 GB of RAM. I used the Windows Resource Monitor to monitor memory usage over 4 days (no re-boot, laptop was plugged in and used normally during the day, and unplugged and left in Sleep Mode overnight). I didn't detect a serious memory leak from SupportAssistAgent.exe, although Commit size did seem to increase slightly over time, but I was surprised to see that the SuportAssistAgent.exe procees was constantly consuming 600 MB to 630 MB of Commit memory (which I understand is the physical memory used by the process plus the amount of virtual memory reserved for the paging file), even minutes after a power shutdown and fresh restart. That memory usage by SupportAssistAgent.exe is well in excess of the Commit size of my Microsoft Defender antivirus and Malwarebytes Premium anti-malware (which also runs in real-time protection mode), and that doesn't even include the memory used by other Dell processes like dsapi.exe (Dell Hardware Support), FusionSerivce.exe, etc. Note that I have most background tasks in SupportAssist disabled, including all scheduled update and system optimization scans, notifications, and System Repair (Dell SupportAssist Remediation service is also disabled - I have Macrium Reflect Free installed for emergency recovery). The only automated SupportAssist process that runs in the background is submission of telemetry data (Settings | Privacy | I authorize Dell to collect my Service Tag and system usage details mentioned above | ON). The only on-demand scans I run manually from the SupportAssist Home tab are 'Get Drivers & Downloads' and 'Scan Hardware'. Here's a few screenshots of Resource Monitor I captured over the a 26 hour period with processes sorted from highest to lowest Commit size. Note that all third-party software like MS Office, Firefox, etc. were closed when the screenshots were captured and the only open programs were Task Manager and Resources Monitor unless other wise noted (see images D and F). My laptop was plugged in during the entire test and was left in Sleep Mode when not in use (i.e., no re-boot throughout test). A. Immediately After Fresh Re-boot and Login to Windows (Dec 6 @ 6:13 AM) No SuportAssistAgent.exe listed in processes (39% Physical Memory used in total) B. Two Minutes After Re-boot (Dec 6 @ 6:15 AM) Commit = 596.5 MB, Private = 66.3 MB (46% Physical Memory used in total) C. Three Hours After Re-boot (Dec 6 @ 9:22 AM - Boot-up) Commit = 599.9 MB, Private = 28.7 MB (42% Physical Memory used in total) D. Seven Hours After Re-boot While Running Manual SupportAssist 'Get Drivers & Downloads' Check (Dec 6 @ 1:27 PM) Commit = 616.5 MB, Private = 69.6 MB (53% Physical Memory used in total) All  other programs like Firefox, MS Outlook, etc. closed SA update check found 2 available updates (SupportAssist OS Recovery Tools v5.5.0.16046, Realtek Memory Card Reader Driver v10.0.18362.31252, which I unchecked/declined before closing the SupportAssist interface E. Seven Hours After Re-Boot, Five Minutes After SupportAssist GUI Closed (Dec 6 @ 1:39 PM) Commit = 623.0 MB, Private = 74.7 MB (48% Physical Memory used in total) F. Twenty-Six Hours After Boot-up with Multiple Programs Open (Dec 7 @ 7:48 AM) Commit = 623.4 MB, Private = 17.2 MB (69% Physical Memory used in total) Left computer in Sleep Mode over night, took computer out of Sleep Mode at ~ 6:15 AM and used computer normally for ~ 1.5 hours When screenshot F captured, Firefox v94 (multiple tabs open), MS Outlook 2019, Windows File Explorer and Notepad were open G. Twenty-Six Hours After Boot-up with Programs Closed (Dec 7 @ 7:52 AM) Commit = 623.4 MB, Private = 17.3 MB (45% Physical Memory used in total) As for F, but closed all open programs and waited a few minutes for memory usage to stabilize -----------64-bit Win 10 Pro v21H1 build 19043.1348 * Firefox v95.0.0 * Microsoft Defender v.4.18.2110.6-1.1.18700.4 * Malwarebytes Premium v4.4.11.149-1.0.1513 * Dell SupportAssist v3.10.4.18 * Dell SupportAssist Remediation v5.5.0.16041 * Dell Update for Windows 10 Universal v4.4.0 * Dell Power Manager v3.10.0 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

That's why I deleted every Dell app that involved in automatic updates and etc.

Robert P; This seems to be a bit of 'too little, too late'. As you can see by the tail of this thread there are plenty more people who have this Dell 'virus' problem, and I'm sure there are others who have not posted who are either not savvy enough to pinpoint the problem or haven't found this forum in which to air it. A lot of those 'victims' here have deleted all things Dell in response. You have lost trust. Dell needs to get a handle on this thing and move past trying to handle each incident individually.

yeah, pretty sure it's been a known issue. a place i worked at a long time ago was using it and it was stopping the netlogon service cause it is a very stupid program. dell's response to someone else that had the same issue is that supportassist is not enterprise software. you should stop using it, and move to something like command update.