Hey, GitHub doesn’t have phone support but you can send over a message to them here: GitHub Support

On the other hand, I am a human, perhaps posting your question here might resolve it faster. Let me know if I can help and happy new year!

🌐
GitHub
support.github.com
Sign in for Software Support and Product Help - GitHub Support
Access your support options and sign in to your account for GitHub software support and product assistance. Get the help you need from our dedicated support team.
Discussions

Github Support
Pay more money (ie get an enterprise license) = get better support More on reddit.com
🌐 r/github
30
0
September 23, 2023
Is support@githubsupport.com valide adresse for github support or phishing?
Is support@githubsupport.com valide adresse for github support or phishing? More on github.com
🌐 github.com
6
7
Anyone Know GitHub Support Email
Go to the support tab and open a ticket. There is no email. More on reddit.com
🌐 r/github
19
0
February 11, 2025
Where is GitHub Support??
They recently enforced 2FA on all accounts; might be part of it. Why not just create a new account if you never used it? It’d likely be a lot easier / faster at this point. More on reddit.com
🌐 r/github
10
0
March 5, 2024
People also ask

What is GitHub Premium Support for?

GitHub Premium Support helps customers implement GitHub Enterprise quickly and effectively across the organization with 24/7 support.

🌐
github.com
github.com › enterprise › premium-support
GitHub Premium Support · GitHub
How do I contact GitHub Premium Support?

If you are an existing GitHub Premium Support customer, please sign in to our support portal. If you don’t already have GitHub Premium Support, please contact sales.

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github.com
github.com › enterprise › premium-support
GitHub Premium Support · GitHub
How long does GitHub Premium Support take?

GitHub Premium Support and GitHub Premium Plus Support Plus customers have service-level agreements (SLAs) for initial response. For urgent priority tickets, the initial response SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high-priority tickets, the initial response SLA provides a four-hour time.

We currently do not provide estimates for time to resolution, as the complexity of tickets varies. However, we review these metrics on a regular basis and reduce times whenever possible.

🌐
github.com
github.com › enterprise › premium-support
GitHub Premium Support · GitHub
🌐
GitHub
docs.github.com › en › support › learning-about-github-support › about-github-support
About GitHub Support - GitHub Docs
If your account uses GitHub Free, you can speak to GitHub users and staff on the GitHub Community discussions for most issues, and you can contact GitHub Support to report account, security, and abuse issues.
🌐
GitHub
docs.github.com › en › support › contacting-github-support
Contacting GitHub Support - GitHub Docs
Use the GitHub Support portal to contact GitHub Support when you need help troubleshooting issues.
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GitHub
docs.github.com › en › support
GitHub Support documentation - GitHub Docs
You can use the GitHub Support portal to create a support ticket and speak to GitHub Support.
🌐
GitHub
docs.github.com › en
GitHub.com Help Documentation
Get started, troubleshoot, and make the most of GitHub. Documentation for new users, developers, administrators, and all of GitHub's products.
Find elsewhere
🌐
GitHub
docs.github.com › en › support › learning-about-github-support
Learning about GitHub Support - GitHub Docs
You can contact GitHub Support for help troubleshooting issues you encounter while using GitHub.
🌐
GitHub
docs.github.com › en › support › contacting-github-support › creating-a-support-ticket
Creating a support ticket - GitHub Docs
You can use the GitHub Support portal to create a support ticket and speak to GitHub Support.
🌐
GitHub
docs.github.com › actions › how-tos › getting-help-from-github-support-about-github-actions
Getting help from GitHub Support about GitHub Actions - GitHub Docs
Attach files to your support ticket by changing the file's extension to .txt or .zip. If you include textual data such as log or workflow file snippets inline in your ticket, ensure they are formatted correctly as Markdown code blocks. For more information about proper Markdown formatting, see Basic writing and formatting syntax. If the information you provide is unreadable due to the loss of formatting by improper Markdown syntax, GitHub Support may request that resubmit the information either as an attachment or with the correct Markdown formatting.
🌐
GitHub
github.com › enterprise › premium-support
GitHub Premium Support · GitHub
Protect your business and manage IT health with a comprehensive support plan. Drive operational efficiency and boost uptime with dedicated GitHub experts.
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GitHub
support.github.com › contact › cannot_sign_in
Unable to sign in - GitHub Support
GitHub Support is here to help. Learn about GitHub products, browse our helpful resources, and contact support with your questions.
🌐
Reddit
reddit.com › r/github › github support
r/github on Reddit: Github Support
September 23, 2023 -

Does github have any other way for example a toll free number, socials or anything else where to contact them other than their painfully slow ticketing system for time sensitive stuff?

🌐
GitHub
docs.github.com › en › enterprise-cloud@latest › enterprise-onboarding › support-for-your-enterprise › using-the-support-portal
Using the support portal - GitHub Enterprise Cloud Docs
Access the support portal for your enterprise. ... Anyone can use the GitHub Support portal to view and manage support tickets about GitHub, but there are special steps to follow before using the GitHub Support portal to create tickets about an enterprise account.
🌐
GitHub
github.com › orgs › community › discussions › 156265
How to open a support ticket? · community · Discussion #156265
At the top of the page, under "How can we help?", choose a topic or click open a support ticket.
🌐
Reddit
reddit.com › r/github › where is github support??
r/github on Reddit: Where is GitHub Support??
March 5, 2024 -

I made an account back in 2018 under my handle "Bokumetsu" and never did anything with it. Now here I am years later needing it for school and my saved credentials aren't working and reset password says my email isn't verified. I've grown tired of solving 40-question captcha's and I just want a response from the support team about getting my account back under control.

Anyone know how to fast track this?

🌐
GitHub
github.blog › home › changelogs › help.github.com will now take you to github support
help.github.com will now take you to GitHub Support - GitHub Changelog
March 22, 2025 - A month ago we shared an update about the help.github.com URL. Starting today help.github.com will start redirecting to GitHub's Support Portal at support.github.com Users should continue to use docs.github.com to reach GitHub Docs.
🌐
GitHub
docs.github.com › en › enterprise-cloud@latest › enterprise-onboarding › support-for-your-enterprise › understanding-support
Understanding enterprise support - GitHub Enterprise Cloud Docs
Standard GitHub Support is provided as part of your GitHub Enterprise subscription and offers a comprehensive set of support and management features tailored for large businesses and teams.