Yes, you need to connect both power and USB to the NAS. Power provides power. USB provides a data connection so the UPS can communicate with the NAS to tell it e.g. that the power has failed, how much battery is left etc, so the NAS can act accordingly (go into low power mode or shut down when battery reaches x%, for instance) Answer from Deleted User on reddit.com
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Synology
kb.synology.com › en-global › DSM › help › DSM › AdminCenter › system_hardware_ups
UPS | DSM - Knowledge Center - Synology
Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.
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Freek
freek.ws › home › synology ups tips and tricks
Synology UPS Tips and Tricks - Freek.ws
March 17, 2025 - Simplify your Synology UPS setup with these tips. Learn how to bypass the five-device limit, configure custom UPS parameters and ensure a clean NAS shutdown
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Jamison Johnson
jamisonjohnson.me › blog › other › synology-ups-configuration
Synology NAS UPS Configuration | Jamison Johnson
September 13, 2025 - In this guide, we’ll walk through connecting, configuring, and verifying a CyberPower CP1000AVRLCD UPS with a Synology NAS such as the DS1019+, ensuring safe shutdowns and better power management. In this blog post, we will cover the physical setup, DSM configuration, verification methods, and best practices to keep your NAS protected.
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Reddit
reddit.com › r/synology › how to correctly connect nas to ups
r/synology on Reddit: How to correctly connect NAS to UPS
March 27, 2022 -

Hi,

I’m trying to setup my new 920+ and don’t want to plug it in the wall due to poor power in my house. So I just got my Eaton 5SC 500 and was wondering what is the correct way to plug my NAS into the ups.

I plugged the usb cable provided with the UPS into the ups then the NAS.

Now do I plug the NAS power supply directly into one of the the battery/surge protected outlets on the UPS(which I think is the correct way), into the wall, or don’t plug it into anything and just have the usb connection?

I also watched a video of a person using an IEC adapter.

Beginner with all this and want to make sure I’m doing ensuring correctly to avoid costly mistakes down the road.

Thank you for any help.

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Synology
kb.synology.com › en-us › DSM › tutorial › How_to_set_up_UPS_for_high_availability_cluster
How do I set up a UPS to protect a high-availability cluster from power anomalies? - Synology Knowledge Center
March 26, 2024 - Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.
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Synology Knowledge Center
kb.synology.com › en-us › APM › help › APM › Set_up_UPS_service
Set up UPS services - Knowledge Center - Synology
Go to Control Panel > Hardware & Power > UPS and select Enable UPS support. Select Synology UPS server.
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SynoForum
synoforum.com › forums › system management
UPS Settings? | SynoForum.com - The Unofficial Synology Forum
October 17, 2024 - We had a power outage last night which lasted about 1.5 hours. The UPS did it's job in that it kept the NAS running as long as it could, but the NAS didn't safely shut down when the UPS got low on charge. Below you can see the notifications that the NAS recorded, as well as the settings I have configured.
Find elsewhere
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NAS STORE
nasstore.eu › boost-your-synology-nas-how-to-connect-a-ups-to-your-synology-nas-for-data-safety
Boost Your Synology NAS: How to Connect a UPS to Your Synology NAS for Data Safety - NAS STORE
March 2, 2025 - Most major brands like APC, CyberPower, and Eaton work out-of-the-box with Synology NAS devices. You’ll need a USB Type-A to Type-B cable (often called a printer cable): UPS side: USB Type-B port (square shape with slightly beveled edges)
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Thejesh GN
thejeshgn.com › 2023 › 08 › 31 › using-ups-with-synology-and-home-assistant-using-nut
Using UPS with Synology and Home Assistant using NUT – Thejesh GN
August 31, 2023 - I have an old APC UPS. It's Back-UPS Pro 1000. It's a decent UPS with all the functionalities that I want, except for the fact that it still takes lead-acid batteries. I recently connected it to my Home Assistant using Synology and NUT. This setup enables me to monitor the power, send alerts, and take action.
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Synology
kb.synology.com › en-us › DSM › help › DSM › AdminCenter › system_hardware_ups
UPS | DSM - Synology Knowledge Center
For information regarding hardware installation, please consult the user manual of your UPS device. Once installation is complete, and the Synology NAS has been plugged into the UPS device, you can follow the steps below to enable UPS support.
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Marius Hosting
mariushosting.com › add-cyberpower-ups-support-to-your-synology-nas
Add CyberPower UPS Support To Your Synology NAS – Marius Hosting
January 3, 2022 - Once you connect your Synology NAS device to the UPS via its power socket, the NAS will automatically be recognized, and you can also use the USB cable included in your UPS package to activate the “UPS Support” option in your DSM.
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Reddit
reddit.com › r/synology › ups setup
r/synology on Reddit: UPS setup
August 3, 2023 -

I recently read some posts here and was convinced to get a UPS for my NAS. I got a 1000kVA EATON 5S. In considering the battery size, I also considered other devices I have (UDM Pro, USW and some backup hdds).

I plugged everything in, disconnected the power for 2 minutes, and the UPS went from 100% to about 80%. I pulled up the power switch and consider the test positive. I should be protected :)

During the test the NAS showed a notification like "battery can last for 7minutes".

As you can see from the screenshot, I generically set "until low battery" but I would not want it to be too short.

Can you suggest a best practice for me to figure out how to get the time right to allow the NAS to shut down safely but not overdo it. Fortunately, I live in an area where there are no power outages, and there are rarely any problems. Usually if there are outages these are very short, say 1 min at most.

There happened to be a power outage last year that lasted about 20 minutes but it is very rare.

Here: I would like to make sure that if the power goes out for 1-2 minutes the NAS stays on, but beyond a certain threshold that it has time to safely shut down.

Thank you for your suggestions and for those who do not have a UPS: don't procrastinate!

Top answer
1 of 5
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Here's how I set up mine (a different UPS but the settings in Synology DSM would not care about that): In Synology DSM 7.x, under Control Panel > Hardware & Power > UPS, I have checked "UPS Support" and selected "USB UPS" for "UPS Type". Under "Time Before Synology enters Standby Mode", I have selected "Customize time" and entered 30 seconds. I have also selected "Shut Down UPS when the System enters Standby Mode". Under Control Panel > Hardware & Power > General > Power Recovery, I have turned on "Restart automatically when power supply issue is fixed". This way, it takes only 30 seconds to decide to put the Synology in Standby Mode, and once the Standby Mode is successfully done (however long that takes), the UPS turns itself off. Standby mode is Synology's "prevent data loss" mode, with all services shut down and all volumes unmounted.
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Short story. I built my lab last year and among the things I had ordered I had bought a Greencell UPS. Unfortunately it arrived broken, the battery pack moved too much in transit and cracked some plastic. I contacted Greencell and they were very kind and refunded everything. In between I built the homelab, configured the home network, started configuring everything, set up backups but the UPS always remained the last thing on my mind. Fortunately I never had any problems but I lived this year always with anxiety. In fact when there were thunderstorms one of the first things I did just in case was to manually turn off the NAS so as to avoid problems. But it is still a tedious procedure because there are services that we are used to in the family by now (Plex, PiHole, video surveillance). The recent posts have convinced me to spend this 250E, which if you think about it is very little compared to the value —not only the economic value of all the devices— but also the value of the NAS data and local backups.
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Mathan
iain.mathan.ca › setting-up-an-apc-ups-synology-and-nut
Setting up an APC UPS, Synology and NUT | IainBlog
While it says, “Permitted Synology NAS Devices”, you can use Network UPS Tools (NUT) clients in both macOS and Raspberry Pi OS to monitor · You do need to give those clientsand your NAS static IP addresses, which they have on my network · Setting up the client on Raspberry Pi is pretty straight forward. The link provided covers setting up as both server and client if you ever wanted to use a Raspberry Pi as a server. For the purposes of my setup...
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Reddit
reddit.com › r/synology › use synology nas as ups server to safely power down your other servers/computers
r/synology on Reddit: Use Synology NAS as UPS Server to safely power down your other servers/computers
May 31, 2020 -

Hi everyone,

I know there's information on using our Synology NAS' as UPS servers to power down other Synology devices, but it took me some time to piece together how to use Synology to safely power down my Mac Mini server in the event of a power outage so I figured I'd put it into a writeup here to maybe help some others.

WHY: Most UPS' only have one USB port to control a single device in the event power outage and the battery running low. If you're like me, I have my Synology NAS and other devices (i.e. Mac server) that I want all powered down safely.

My setup: These steps are not specific to my hardware/OS/UPS, but figured I'd provide for context.

  • APC 600VA UPS

  • Synology DS918+

  • Mac mini (running Ubuntu server 20.04, not Mac OS X) - this is not specific to Linux, it will work for Mac, Windows servers/computers

  • Your router needs to be also attached to the UPS otherwise your NAS and computers/servers won't be able to communicate.

Synology Setup

  1. Connect NAS to UPS via USB cable.

  2. Open up DSM and go to Control Panel > Hardware & Power > UPS (tab)

  3. Enable UPS Support and check "Enable network UPS server"

4. Click "Permitted DiskStation Devices" and input the IP addresses of your servers/computers you would like to power down. In my case, I input the IP of my Mac Mini.

5. Apply settings. If you click, "Device Information" you should see your UPS info. (May require a restart of the NAS, I can't remember)

Server/Computer Setup

Linux

Synology is running a NUT Server (http://networkupstools.org) and in this part we have to install the Nut-client to monitor the NAS. I am walking through setup of the Nut-client on Linux, but the same basic steps apply for Mac/Windows. The NUT website has download/install instructions specific to Windows/Mac.

1.Install NUT

sudo apt-get install nut

2.Modify /etc/nut/nut.conf file to specify your computer/server as a client instead of server. Edit this specific line:

MODE=netclient

3.Add Synology address and credentials to /etc/nut/upsmon.conf

MONITOR ups@192.168.0.102 1 monuser secret slave

*Note: these credentials can be changed or you can add a user by SSHing into the NAS and modifying /usr/syno/etc/ups/upsd.users.

4. Lastly, start the nut-client service.

service nut-client restart

Now if I unplug my UPS (to simulate power outage), my Mac will update with the status of the UPS and also will safely shutdown when Synology triggers. I left my Synology settings to trigger shutdown when the UPS battery runs low, but you can check "Time before DiskStation enters Safe Mode" in step 3 above and put a specific time to shutdown.

Windows (Thanks to u/xnaas for providing Windows instructions)

  1. Download and install the latest binary https://github.com/networkupstools/nut-package-archive/tree/master/windows

During install, uncheck the box for Install libUSB driver

2. Go to the etc folder of your NUT installation folder

Default: C:\Program Files (x86)\NUT\etc

3. Rename or copy nut.conf.sample to nut.conf

4. Rename or copy upsmon.conf.sample to upsmon.conf

5. Edit MODE inside nut.conf

MODE=netclient

6. Edit upsmon.conf

Find the SHUTDOWNCMD section

Default: SHUTDOWNCMD "/sbin/shutdown -h +0"

Change the default to something like SHUTDOWNCMD

SHUTDOWNCMD "C:\\WINDOWS\\system32\\shutdown.exe -s -t 0"

Customize the time (-t 0) to your liking. Optionally add -f to force the shutdown. If you want to hibernate, replace -s with -h.

Find the MONITOR section and add the following

MONITOR ups@192.168.1.150 1 monuser secret slave

Make sure to update the IP to your Synology IP

7. Copy libgcc_s_dw2-1.dll from the bin subfolder to the sbin subfolder

8. Download OpenSSL library https://indy.fulgan.com/SSL/

9. Copy libeay32.dll and ssleay32.dll to the sbin subfolder

10. Launch services.msc from Run (WIN+R)

11. Find the service called Network UPS Tools and Start it

Mac

To be added later. In the meantime, this wiki should be a good guide: https://github.com/networkupstools/nut/wiki/NUT-on-Mac-OS-X

Hope this helps someone!

Top answer
1 of 5
22
Worth mentioning that your network connectivity (WiFi or switch) also needs to be on the UPS otherwise your client may not get the shutdown message. Obvious, but easy to overlook. 😀
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Warning: this may make clients shutdown unexpectedly. I set this up as described and thought it was working for a few months until one day the UPS got unplugged. (Strangely, I had done this before to test it and it worked perfectly then.) The Synology and Linux client shut down as expected, but after the UPS was plugged back in, the Linux client kept immediately shutting down at the tty screen during boot. Turns out that for some reason, the UPS continued forcing a shutdown on the Linux client as soon as it was connected even though the UPS was reconnected to mains. This mailing list discussion on the issue asserts that the problem is with Synology's implementation of NUT. If you ever run into clients shutting down unexpectedly with a Synology as a NUT server, here's how to check if this is what's causing it: in the client: press ESC during boot to get into GRUB, go to advanced options, boot into recovery mode, open a root shell get the ID of the boot with journalctl --list-boots journalctl --boot -1 | grep upsmon (replace -1 with the number in the left column of --list-boots) look for the following: Feb 12 23:44:53 HOSTNAME upsmon[807]: Communications with UPS ups@10.0.0.141 established Feb 12 23:44:53 HOSTNAME upsmon[807]: UPS ups@10.0.0.141: forced shutdown in progress Feb 12 23:44:53 HOSTNAME upsmon[807]: Executing automatic power-fail shutdown Feb 12 23:44:53 HOSTNAME upsmon[807]: Auto logout and shutdown proceeding Alternative guide to setting up Synology as a NUT client instead I used the guide here (skip to 'Install NUT') to set up Linux as the server and Synology as the client instead and it seems to work. Note that there may be an additional step to get this to work over a network: If nut-server is failing to start on boot and systemctl status nut-server reports "no listening interface available", edit the LISTEN in /etc/nut/upsd.conf to listen on all interfaces with LISTEN 0.0.0.0 3493 Or just start nut-server after the network comes up: systemctl edit nut-server.service [Unit] Wants=network-online.target After=network-online.target Credit goes to Tim Jackson Additional steps for Cyberpower UPS connected via USB Does journalctl -u nut-server show this error pattern every hour? Feb 13 18:15:04 HOSTNAME upsd[892]: Connected to UPS [ups]: usbhid-ups-ups Feb 13 18:15:21 HOSTNAME upsd[892]: Data for UPS [ups] is stale - check driver Feb 13 18:45:23 HOSTNAME upsd[892]: Send ping to UPS [ups] failed: Resource temporarily unavailable Try this: In /etc/nut/ups.conf add pollinterval = 15 to the [ups] block, like so: [ups] driver = usbhid-ups port = auto desc = "Cyber Power System, Inc. CP1500 AVR UPS" pollinterval = 15 In /etc/nut/upsd.conf, set MAXAGE 30 In /etc/nut/upsmon.conf set DEADTIME 30 Based on information from https://nmaggioni.xyz/2017/03/14/NUT-CyberPower-UPS/ and https://raspberrypi.stackexchange.com/questions/66611/nut-cyberpower-data-stale . Note that while these 2 pages say that MAXAGE goes in upsmon.conf, the man page only lists it as an option for upsd.conf.
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Othmanbenomar
othmanbenomar.dev › blog › 2022 › 12 › 20 › how-to-setup-an-ups-with-a-synology-nas
How to setup an UPS with a Synology NAS - Othman Benomar
December 20, 2022 - Apart from the usual 3-2-1 backup rule that anyone should have in mind (look at this if you don’t know what this is), it is highly preferable to combine your NAS with a backup power supply (ie an UPS) that will let your NAS shutdown safely in case of electricity cut and before any data loss occurs. In addition to that Synology NAS come with a great capability: It can broadcast an emergency shutdown to any device within it’s network using NUT. In this post, I will explain how (1) you can setup your NAS so that it gets connected to a UPS with USB broadcasting capability.
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Unraid
forums.unraid.net › home › unraid os support › general support › ups settings (network ups server on synology)
UPS Settings (network UPS server on synology) - General Support - Unraid
May 8, 2025 - Search · Close · close · Chrome Safari Edge Firefox · Tap the lock icon next to the address bar. Tap Permissions → Notifications. Adjust your preference. Click the padlock icon in the address bar. Select Site settings.
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NAS Compares
nascompares.com › 2018 › 04 › 06 › synology-with-a-smart-ups-connect-manage-shut-down
Synology with a Smart ups - connect, manage, shut down? - NAS Compares
April 15, 2021 - UPS An UPS (Uninterruptible Power Supply) is a backup power device that allows the Synology NAS to continue operating for a short time if power failure occurs. This function at Control Panel > Hardware & Power > UPS helps prevent data loss by ...
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Synology Knowledge Center
kb.synology.com › en-me › DSMUC › help › DSMUC › AdminCenter › system_hardware_ups
UPS | DSM UC - Knowledge Center - Synology
Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.
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Reddit
reddit.com › r/synology › using synology nas as a ups server
r/synology on Reddit: Using Synology NAS as a UPS server
August 25, 2023 -

I'm currently running a DS923+ NAS, with a router PC and several network equipments.

And, I recently purchased a UPS from APC for extra safety, and connected to the NAS. (I checked the energy consumption and confirmed that the UPS can sustain all connected electronics)

However, I was wondering if there's a way to also inform my router PC for safe shutdown, since I also have some Proxmox containers running on it.

So, what I want is:

  1. The UPS must be connected to the Synology NAS via USB, for extra safety

  2. If the NAS shutdowns, the Proxmox server should also shutdown. Maximum time delay is 5 min. (If the NAS shutdowns after 5 mins of power outage, the Proxmox should shutdown within 10 mins (5+5) from the initial power outage)

  3. When the power is restored, the NAS automatically turns on. If so, the Proxmox server should also start within 5 mins

Can anyone suggest a way to make this working?

What I'm currently thinking of is using a cron job for step 2, and the NAS sending WOL packets when the NAS starts, making the Proxmox server to start with it.

Thanks in advance!