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How long do Assurant claims take to be approved?
Is there a limit on claims per year through T-mobile's phone protection plan?
do NOT get insurance through TMobile **WARNING**
How do you submit a damaged phone claim without access to your texts?
I broke my phone on accident at work last week Wednesday. I immediately went home, passed by my nearby T-Mobile store, and the dude told me to apply online through Assurant since my line has insurance coverage on it.
I went online and have a claim number and everything, it's been almost a week and it's still yet to be approved. Is this normal? I've seen other threads where it took 24 hours to process, I've seen some where it took a whole week. Is there anything else on my end that I need to do?
When I called the main number and they asked if I'm the primary account holder, which I'm not, the call ended. Does that mean I have to bring my parents into this and have them call Assurant? I'm just upset at the whole situation and would like a potential concrete answer.