Reddit
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r/tmobile on Reddit: Netflix on us nightmare
October 10, 2024 -
Hi! Yesterday I decided to take advantage of the Netflix on us. I contacted T-force to get the process started. They had me verify my account and then download the T-life app. I did. I signed in, made the selection for which plan I wanted and everything was good. The customer service representative said it was activated.
Unfortunately whenever I went to Netflix to start my plan, I was never offered a cheaper rate. Netflix wants me to pay full price, $17.99 for the standard plan.
Tforce and I troubleshooted this for several hours and I had to call it a night. So here I am, day #2, to try and activate this.
Why is Netflix on us so damn complicated? I can't believe I wasted somewhere like 3 hours trying to activate this, and here I am, day number 2.
So what gives? Is it always this fuckin complicated? I'm going to give it another shot today, but if I can't get it I'm just going to write it off as an impossibility on T-Mobiles end.
Anyways, if anyone has any suggestions or hints or tricks or whatever, please share.
Thank you in advance!
Edit/update: after getting in touch with the right tforce rep, he told me I had to "recover" my account via the T-life app. I followed the instructions and I got it! What a process! But thanks everyone, especially the redditor that suggested the very same steps the last tforce rep suggested I try.
Top answer 1 of 5
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Open the T-Life app, go under manage add-ons, find Netflix and click on manage Netflix, then click “recover your account” and sign in with your existing Netflix account. It will connect the subscription.
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It has been my experience that not all Tmobile reps are equal. You have to find one that knows to problem. It's frustrating but that's been my experience
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Netflix on us nightmare
Open the T-Life app, go under manage add-ons, find Netflix and click on manage Netflix, then click “recover your account” and sign in with your existing Netflix account. It will connect the subscription. More on reddit.com
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