I had the $18 insurance on 5 phones. Took 2 in to replace screens and still paid $150 for each screen replacement. Just consider it’s the insurance plus replacement fees. I found an alternative screen replacement which only cost $50 each phone. The insurance was a waste of money. Answer from MindB4MattR on reddit.com
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T-Mobile
t-mobile.com › support › devices › protectionandlt360andgt-and-device-protection
Protection 360® and device protection | T-Mobile Support
File claims online at www.mytmoclaim.com or in the Protection 360 app on Android or iOS. Once your claim is approved, a deductible based on your device tier and the type of claim plus tax, if applicable, will be collected from you by credit ...
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Reddit
reddit.com › r/tmobile › protection 360--worth it or not?
r/tmobile on Reddit: Protection 360--worth it or not?
July 27, 2023 -

Hey all, I will be switching to T-mobile in the near future and am looking for honest positive or negative opinions as to whether Protection 360 is worth it. Hopefully I will be getting the $0/a month S23, and having an $18 monthly charge kind of defeats the purpose of having a free phone. I am always super careful with my phones and I've never had one break---however usually I get a phone around $300 or less so I've never been too worried about it either.

Bonus question: If I don't get P360 and something DOES happen, do I owe the whole balance or just what hasn't been "paid" off? And could I potentially just put the sim card in another unlocked phone until the 2 years is up and nobody would ever be the wiser?

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Apple Community
discussions.apple.com › thread › 255917231
Protection 360 Tier 5 TE FROM TMOBILE VS … - Apple Community
I just got a iphone 15 plus from T Mobile & it has Protection 360 Tier 5 TE - do I also need to pay for Apple Care as well?
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T-Mobile
t-mobile.com › t-mobile community › devices › apple
Please cancel the PROTECTION PLAN (240) 476-7664 Protection 360 Tier 5 TE $18.00 | T-Mobile Community
Please cancel the PROTECTION PLAN(240) 476-****Protection 360 Tier 5 TE $18.00 immediatelyI don’t want it on either phone. Thank you,Julian &...
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T-Mobile Premium Handset Protection
mytmoclaim.com › nwbrochure
Protection 360
Your session will end in · You will be redirected back to the home screen if you do not click continue
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University of Nevada, Las Vegas
unlv.edu › sites › default › files › page_files › 27 › TMobile_Protection.pdf pdf
Important changes to Protection
§§There is a $5 processing fee collected by T-Mobile when devices are exchanged through T-Mobile. The exception is BYOD claims which are handled through Assurant after the manufacturer's ... claims during the eligibility period. After that, and for all other accidental damage claims, the service ... There’s no limit on hardware service (mechanical breakdown) claims. For Protection<360...
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Flipsy
flipsy.com › home › t-mobile phone insurance: what it covers, what it doesn’t
T-Mobile Insurance: What It Covers, What It Doesn't | Compare Plans on Flipsy
July 15, 2024 - Loss and theft deductibles range between $10 and $249, depending on your phone (BYOD phones are considered Tier 5). The plan limits you to 3 accidental damage claims within any 12-month period. iPhone users get 2 damage claims under AppleCare; ...
Find elsewhere
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Myphpinfo
myphpinfo.com › media › ymzb3p3z › cl13972-0822-tmo-nw-eng-brochureonepager.pdf pdf
Why worry about your device when you can rest easy knowing it’s covered?
• T-Mobile employees aren’t licensed insurance agents, and aren’t qualified or authorized to assess the adequacy · of your existing coverages. This program may duplicate other coverages you may have, such as homeowners and · renters insurance. This program would cover you before any other insurance. You may check with your licensed ... • For accidental damage, loss or theft, you’re allowed up to five covered claims for Protection<360>, or two covered
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PhoneArena
phonearena.com › home › news
T-Mobile is vastly improving its Protection 360 plan without increasing your monthly costs - PhoneArena
August 12, 2024 - To give you a few examples, something like the Samsung Galaxy S24 (and S24 Plus, and S24 Ultra) falls into the "Tier 5" category, requiring a Protection 360 expense of $18 a month.
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T-Mobile
t-mobile.com › t-mobile community › devices › apple
Service Contract Device Protection Plan vs 360? | T-Mobile Community
I couldn’t find anywhere online what exactly the Service Contract Device Protection Plan or NY Premium Warranty Tier 5 TE covers; so I called T-Mobile customer service. They tell me the plan covers accidental damage and loss/theft with deductibles the same as 360.
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Insurify
insurify.com › device insurance › t mobile
T-Mobile Device Insurance Review | Insurify
August 18, 2025 - T-Mobile charges a monthly fee for Protection 360. The price depends on the “tier” of your device. For example, the iPhone 16 is in tier 5. It’s an internal system that the company uses based on device value.
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TmoNews
tmonews.com › home › t-mobile raising protection 360 device insurance prices in april
T-Mobile raising Protection 360 device insurance prices in April - TmoNews
February 26, 2020 - Tier 5 and BYOD: Current price is $15, updated price will be $18 · If you’re paying for Protection 360, you’ll be charged the new rate on your first billing statement on or after April 18th.
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TikTok
tiktok.com › discover › tmobile-protection-plan-360-tier-5-te
Tmobile Protection Plan 360 Tier 5 Te | TikTok
2 weeks ago - Im going to be calling verizon for there unnauthorized charges of my account. Transparency my bill was $280 for 3 lines before. I took off the protection plan, changed my plan to the welcome plan, and reliced this unauthorized charge… my bill going forward will be $187.00. ... Do You Have P360 On Your T-Mobile Device?
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Google Play
play.google.com › store › apps › details
Protection 360™ - Apps on Google Play
• Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360™ in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility.
Rating: 4.4 ​ - ​ 28.9K votes
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Manuals+
manuals.plus › m › 8a9da294ae8184bb36747c9c8c1fab24e16b3c828e0a6f4c485ad9a2e7d40617
T-Mobile Protection<360>® Deductible and Fee Schedule
Free online manuals and user guides for appliances, electronics, vehicles, and tools. Search by brand or model and download PDFs to support repair.
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T-Mobile Premium Handset Protection
mytmoclaim.com › media › liflwmfg › cl10815-ny-tmo-brochure_final_eng.pdf pdf
Service Contract Device Protection Plan
Help protect your device, upgrade ... it with Protection<360>. It’s access to both an insurance plan and a service contract · plan designed to help you make the most of your mobile experience. You may also purchase these options separately.1 ... The cost plus tax, if applicable, is determined by device tier and plan and ...
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Reddit
reddit.com › r/tmobile › protection 360 tier 5 replace iphone x?
r/tmobile on Reddit: Protection 360 Tier 5 Replace iPhone X?
July 23, 2017 -

Hi

I have an iPhone X with Protection 360 Tier 5. I have a cracked screen and a small crack on the back.

It’s my understanding that I can either go into the Apple store to get it taken care of or file the claim online or via the Tech PHD app.

Is there any difference between how either one would handle it? It sounds like if I file the claim online or use the Tech PHD app, they will send me a replacement iPhone X and I’ll mail mine in and pay the deductible whereas with Apple, they may just replace the screen and the back rather than the whole device, and I’ll pay the same deductible?

Any idea whether the cracked screen and small crack on the back would count as one or two accidental damage claims?

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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
Protection 360 | T-Mobile Community
So even though I have protection 360 on my phone, why the hell I can’t do a claim for a mechanical/electrical issue? I was told I needed to go inside the...