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My wife's iPhone has a damaged screen, and I want to take it to the one authorized Tmobile store here to do screen repairs. I called the store and also walked in, and both times they insisted that I must enter an appointment online. Cool. I look for the store, and I can see the address, number, details, but nowhere does it give me the option to even see if there are appointments available. I don't see a "Make Appointment" option for any store in my area at all. Am I missing something?
My wife dropped her Pixel 6 Pro today and destroyed the screen.
I have paid for 360 protection since the phone was new. I looked at the information on t-mobile's website and it says a screen replacement is $29.
But when I went on the mytmoclaim.com website it says the charge is $99. I tried calling the number to find out why the're a $70 discrepancy. The overseas customer service agent said it was because the phone is "not available for repair."
Does this sound right? Do I have any alternatives to get the correct/lower price?
I was planning to JUMP the phone this weekend for a new Pixel 7 Pro, but they won't take it with a broken screen, so what are my options?
I’m pretty sure that my charging port broke on my phone 13, and was just curious if T-mobile would repair it, and if so is it covered by the T-Mobile insurance you can get for your phone?