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T-Mobile
t-mobile.com › support › devices › device-troubleshooting › check-the-condition-of-a-device
Check the condition of a device | T-Mobile Support
Once the claim is filed, be sure to schedule an Assurant Repair appointment at one of our T-Mobile Device Service Locations via the text message or confirmation email sent from Assurant.
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T-Mobile
t-mobile.com › news › devices › t-mobile-adds-in-store-repairs-and-more-device-protection-benefits-for-customers
T-Mobile Adds In-Store Repairs and More Device Protection Benefits for Customers - T-Mobile Newsroom
Starting November 1, customers with Protection<360> can check the T-Mobile Store Locator to find an authorized location and then use the online appointment tool (coming soon!) to get same-day repairs right inside a T-Mobile store.
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T-Mobile
t-mobile.com › t-mobile community › devices › android
Broken Screen replacement | T-Mobile Community
I have Oneplus 7T Pro Mclaren Edition which screen cracked on a bike accident. What should I do now? It’s purchased almost 2 years ago.
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US Mobile
usmobile.com › blog › tmobile-device-damage-guide-steps-for-repair-replacement
T-Mobile Device Damage Guide: Steps For Repair & Replacement | US Mobile
May 23, 2024 - Programs like JUMP! require this, though buyer’s remorse and warranty exchanges do not. ... – **Protection<360> users**: File a claim easily through [Assurant’s website](https://mytmoclaim.com) or call 1-866-866-6285. Schedule an appointment with Assurant at a T-Mobile Device Service Location.
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Reddit
reddit.com › r/tmobile › how to find store that does repairs?
How to find store that does repairs? : r/tmobile
January 23, 2023 - Literally they'd tell you to go out to the parking lot and make an appointment (which would determine if they had a qualified tech and the parts needed ) That was brief experiment, limited scope, and it ended abruptly last fall. T-Mobile has no in-store repairs nor offers any such service directly.
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CNET
cnet.com › tech › mobile › t-mobile rolls out in-store repairs at 500 locations in the us
T-Mobile rolls out in-store repairs at 500 locations in the US - CNET
September 16, 2021 - The $7-a-month add-on already covers ... repairs are up and running, customers will be able to schedule an appointment via T-Mobile's store locator....
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Quora
quora.com › Does-T-Mobile-do-in-store-phone-repairs
Does T-Mobile do in-store phone repairs? - Quora
Answer (1 of 3): Absolutely not. Like anything, even getting help is the luck of the draw. On separate occasions, a rep & a manager went the extra mile in figuring-out problems w/ my phones. Then again, today, Monday a slow-day, a rep did fine until I asked how to get-rid of some pesky junk th...
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Reddit
reddit.com › r/tmobile › endless loop: store tells me to enter an appointment online, there is nowhere to do so.
r/tmobile on Reddit: Endless loop: Store tells me to enter an appointment online, there is nowhere to do so.
November 27, 2021 -

My wife's iPhone has a damaged screen, and I want to take it to the one authorized Tmobile store here to do screen repairs. I called the store and also walked in, and both times they insisted that I must enter an appointment online. Cool. I look for the store, and I can see the address, number, details, but nowhere does it give me the option to even see if there are appointments available. I don't see a "Make Appointment" option for any store in my area at all. Am I missing something?

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T-Mobile
t-mobile.com › t-mobile community › devices › android
phone repair | T-Mobile Community
Hi I am trying to see if I have insurance to have my screen fix · Reply · syaoran2 years ago · No one here has access to your account. You can check your account by logging in at my.T-Mobile.com, by calling Customer Care at 611, or by reaching out to T-Mobile via DM on Facebook or Twitter.
Find elsewhere
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
Make and appointment. | T-Mobile Community
I use to can make an appointment to get service done at Tmobile. How can I make an appointment?
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
Schedule appointment using web | T-Mobile Community
I couldnt find a way to schedule an appointment at the store using my internet account. Phone is damaged and out of country, so wanted to set up for when I...
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
Assurant will not let me get my screen repaired | T-Mobile Community
The difference is a New Phone at $99 deductible or repair the screen at $29, of course they want me to replace my phone but I have tons of music on my phone I don't want to lose & why can't I just get it repaired?
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Reddit
reddit.com › r/tmobile › screen replacement charge
r/tmobile on Reddit: Screen Replacement charge
October 14, 2022 -

My wife dropped her Pixel 6 Pro today and destroyed the screen.

I have paid for 360 protection since the phone was new. I looked at the information on t-mobile's website and it says a screen replacement is $29.

But when I went on the mytmoclaim.com website it says the charge is $99. I tried calling the number to find out why the're a $70 discrepancy. The overseas customer service agent said it was because the phone is "not available for repair."

Does this sound right? Do I have any alternatives to get the correct/lower price?

I was planning to JUMP the phone this weekend for a new Pixel 7 Pro, but they won't take it with a broken screen, so what are my options?

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T-mobileusvi
t-mobileusvi.com › actualizacion-plan-de-proteccion
T-Mobile Puerto Rico
To sign up for P<360>, call 1-888-211-4727 or visit the T-Mobile store nearest you. As of November 1, Protection<360> includes these exclusive benefits: $29 walk-in screen repair service for eligible devices, available at new authorized repair centers, including T-Mobile stores.
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T-Mobile Premium Handset Protection
mytmoclaim.com › nwbrochure
Mytmoclaim
Your session will end in · You will be redirected back to the home screen if you do not click continue
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T-Mobile Premium Handset Protection
mytmoclaim.com › media › liflwmfg › cl10815-ny-tmo-brochure_final_eng.pdf pdf
Service Contract Device Protection Plan
Please remember to send or receive a call, send a text, or access data on the device (not using Wi-Fi) to verify that your device is active on the T-Mobile network. ... – Drops? Cracks? Spills? Your device will be repaired or replaced if it’s accidentally damaged. This includes a $29 service fee for eligible smartphone screen-only repair,
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Yelp
yelp.com › local services › it services & computer repair › mobile phone repair
SIMPLY PREPAID T-MOBILE SERVICE AND REPAIR CENTER - Updated January 2026 - 16 Photos - 5056 N Sheridan Rd, Chicago, Illinois - Mobile Phone Repair - Phone Number - Yelp
September 27, 2015 - Specialties: Cellphone Repair. T-Mobile Simply Prepaid. Simple Mobile. Ultra Mobile. Electronic Repair. iPhone Android, LG, Motorola, Sony, Galaxy, Samsung. Accessories Established in 2015. Tmobile Prepaid Service Provider & Repair Center