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T-Mobile
t-mobile.com › support
Wireless | T-Mobile Support
Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!
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T-Mobile
t-mobile.com › contact-us
Contact Us | T-Mobile
Get in touch with us at T-Mobile! Chat 24/7 in the T-Life app, or call for sales, billing, tech, and account help.
Discussions

What Has Happened to T-Mobile Support???
Please remember that Care has non stop calls. We have back to back calls all day long, every day. There’s gonna be a wait time. People call and cuss us out all the time for wait times that we have no control over. We do our best to help everyone in a reasonable time but that’s not always possible. Tech issues are not the same issues you used to have 10 years ago. Shit they’re not the same issues you had 5 years ago. Supplying tech support over the phone can be easy but it can also be difficult when we cannot physically see what is happening with your device. More on reddit.com
🌐 r/tmobile
46
15
October 12, 2025
T-Mobiles customer service has gone off a cliff in the last few months…
I spoke to a customer today that wanted to connect his phone to the tmo wifi. Didn't know the wifi password. Tried to get him to log into tlife to see it. Doesn't know his tlife password. Tried to reset the password. Couldn't navigate from the text message screen back to the enter the temp pin screen. That's who is taking up all the time on the phone. Now he's going to the store to tell them how awful it is that everything has a password these days. More on reddit.com
🌐 r/tmobile
120
143
March 12, 2025
T-mobile customer service is terrible
T-Mobile customer support is mostly a Philippines call center now. They don’t care. More on reddit.com
🌐 r/tmobile
47
59
May 30, 2023
Customer care is so bad now
If you worked for a retail store then you should know you have to be on wifi to activate an esim. It doesn't just magically turn on. You have to go to settings and choose to add esim. IMEI automatically pulls your sim number in the system no need for you to give them the esim number. You should also know that Apple has nothing to do with activating your carrier's cell service. More on reddit.com
🌐 r/tmobile
31
17
March 23, 2024
People also ask

How do I contact · T-Mobile · customer support?
At · T-Mobile · , support is available, when you need it, how you need it: through our website, our app, via call, chat, or visit to your local store. Our customer support team, including your Team of Experts, is ready to assist with all levels of your support needs. · Customer Care Representatives are available daily from 4 a.m. to 9 p.m. Pacific Time, with your Team of Experts being available between the hours of 7 a.m. and 9 p.m. local time. · If you are calling our customer support team from a phone other than your · phone, call our toll-free number (1-800-937-8997) and enter your · phone
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t-mobile.com
t-mobile.com › customers › customer-care
Team of Experts: Best-In-Class, Personalized Support | T-Mobile
T-Mobile · Home Internet Customer Service
T-Mobile · Home Internet Sales Support: 1-844-839-5057 · Home Internet Tech Support: 1-844-275-9310
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t-mobile.com
t-mobile.com › support › home-internet › contact-us
Contact T-Mobile Internet Support | T-Mobile 5G Home Internet
Metro by · T-Mobile · Home Internet Customer Service
Call: 1-888-8METRO8 (1-888-863-8768)
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t-mobile.com
t-mobile.com › support › home-internet › contact-us
Contact T-Mobile Internet Support | T-Mobile 5G Home Internet
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T-Mobile
t-mobile.com › customers › customer-care
Team of Experts: Best-In-Class, Personalized Support | T-Mobile
If you are calling our customer support team from a phone other than your · T-Mobile phone, call our toll-free number (1-800-937-8997) and enter your
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T-Mobile
t-mobile.com › support › tutorials › device › app › ios › topic › t-mobile-t-life › account-management-call-customer-care
Tutorials | T-Mobile Support
Support · New to T-Mobile? Switching is easy · Set up your device · Using the app · Sprint Migration Center · All get started topics · Ways to pay your bill · All about your bill · Line permissions · Your T-Mobile ID · Your PIN/Passcode · All account resources topics ·
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T-Mobile
t-mobile.com › t-mobile community › devices › android
How do I talk to a customer service person? | T-Mobile Community
How do I talk to a customer service person · You should still be able to reach someone by calling 611 by asking the automated system for a representative. You can also reach someone by sending a DM to T-Mobile on either Facebook or Twitter during regular business hours
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
How do i get US based support? | T-Mobile Community
February 2, 2022 - T-Mobile support has become an absolute joke. Their slogan of “no jumping from agent to agent” is an outright lie. The overseas call center...
Find elsewhere
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T-Mobile
t-mobile.com › support › account
Account | T-Mobile Support
All business support topics · We don't want paying your T-Mobile bill to be a pain. Learn about all the easy options we offer for bill payment. Learn how to set up your T-Mobile ID login and password so you can log in to My T-Mobile. My T-Mobile lets you manage your account online.
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
How to contact support via text or chat | T-Mobile Community
How do I contact support? I was having my “Free Trial” of home internet cancelled and they cancelled my primary line instead. It dropped the support call and immediately kicked me out out my account. My phone can make emergency calls only. Cannot call 611.
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T-Mobile
t-mobile.com › support › phones-tablets-devices
Devices | T-Mobile Support
All business support topics · Down with downtime! Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. We'll get you back up and running in no time. You love your device. Show it how much you care by keeping it up-to-date. Shop, order, upgrade or just check out the prices of our phones, tablets, and accessories.
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
T-Mobile Customer Service did a fantastic job! | T-Mobile Community
If you are having trouble, call 1-800-T-MOBILE (1-800-866-2453). If the Representative is unable to help, escalate to the supervisor. Remain calm, don't...
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Reddit
reddit.com › r/tmobile › what has happened to t-mobile support???
r/tmobile on Reddit: What Has Happened to T-Mobile Support???
October 12, 2025 -

What has happened to T-Mobile customer support?

I spent an hour last night trying to reach someone on the phone; after being on hold for about an hour, I was finally disconnected! 😡

I have tried on the phone for about an hour this morning and have received no answer!!!

I tried to reach T-Mobile's task force this morning via x and get no replies!!!

Although I've been a customer of T-Mobile for several years, I'm thinking of switching at this point. Their tech support has gone to crap!!!

I used to be one of the biggest proponents of T-Mobile. Now I'm probably one of their biggest enemies. - If T-Mobile cannot give customers support that they deserve, they have lost me!!!

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T-Mobile
t-mobile.com
T-Mobile® Official Site | Best 5G Network & Unlimited Data Plans
T-Mobile? You’re just 15 minutes to better. Check out in 15 minutes or less per line. Device activation, data & number transfer will take additional time. Free Same-Day Delivery: For eligible new accounts. See if same-day delivery is an option during checkout.
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Google Support
support.google.com › chromebook › answer › 1271824
Get help with your mobile network - Chromebook Help
Verizon Wireless (U.S.): Call customer support at 1-800-786-8419. To make sure that you reach the appropriate support team, press # on your phone and select option 2. T-Mobile®: If you have trouble activating service, contact a T-Mobile activation specialist at 800-937-8997.
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T-Mobile
t-mobile.com › business › b2b-contact-information-offer
T-Mobile Business Care Contact Information | T-Mobile
Skip to main content · Log in · Search · Categories · Suggestions · Contact us Contact us · Sales: 833-390-1896 · Support: 844-211-5308 · Connect with sales · Find a store · Cart · Search · Categories · Suggestions · Get Started · My account ·
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GetHuman
gethuman.com › all companies › t-mobile customer service
T-Mobile Customer Service Phone Number 800-937-8997: Call Support
5 days ago - Toll-free · 24 hours, 7 days · For Business customers · Enter or say your mobile number, area code first, or say, "I don't have one." · Free tools available: Talk for me, Skip the wait, Schedule my call ... Toll-free · Mon-Sun 3am-10pm PST · Call for general customer support ·
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Metro by T-Mobile
metrobyt-mobile.com › contact-us
Contact Us: Customer Service & Support | Metro by T-Mobile
T-Mobile Support for help with billing & payments, account management, plans & add ons, device help, and more!
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T-Mobile
promotions.t-mobile.com › contact
T-Mobile Rebate & Promotions Support
Submit your T-Mobile rebates and promotions online in our Redemption Center using your T-Mobile account.
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T-Mobile
t-mobile.com › support › business › tfb-tech-support-portal
TFB Tech Support Portal | T-Mobile Support
Use these instructions for TFB Tech Support Portal setup and case management. ... Sign into the TFB Tech Support Portal.