Circle app usage is going down and a lot of feedback stems from the choice to remove the 1% cashback, which was a good bonus for using the app. We are encouraged to ask if the guest is saving using the app, but a majority of the time they end up getting no bonuses cause they didn’t use the app to shop for personalized discounts. It kinda makes me feel like a liar, especially when the guest ask “so what did I save.” And I have to say “looks like nothing this trip.”

One thing that kinda saves face is I tell them they “saved” by having a digital receipt connected to their circle, so if they have to return, they are double insured.

I wish we could bring back the 1% savings. Other chains have a rewards system that can be used to make purchases, but they have a limit. Like, couldn’t Target just implement a $100 reward limit, so that if the guests use their 1% cashback to a maximum of 100, it stops accumulating more points? It would encourage people to come in and spend those points and use circle more. Just seems like a real missed opportunity and deal.

I am a member and used to always type my phone number in when I checked out. Every once in awhile I’d have some money to redeem by using this method. A couple months ago I saw someone on tik tok saying you are actually supposed to scan your checkout code on the app instead of typing in the phone number, but since I’ve been doing that I haven’t had any money to redeem. What method is better? And HOW can I apply deals to objects I am purchasing? I seriously don’t get it and I go to target at least once a week, I would love to save some money here.

I wish I had been paying attention more as to when the issue started but I’ve never had this issue happen before.

I am a frequent Target shopper. I decided this year I wanted to save as much as I could, or go as long as I could, without using my Target Circle Rewards to see how much I could accumulate by the time Christmas rolled around. However I noticed recently that my rewards have not been updating. Initially I paid no mind to it because I thought maybe I wasn’t buying too much at a time, that I wouldn’t see a huge difference. However it’s been at the same price for awhile now. I just had my boyfriend do a pick up order for me last night and it never updated. How do I look into this issue?