1601 Congress Avenue Austin, TX 78701 · PO Box 12030 Austin, TX 78711-2030

You can also get a phone number online or by calling our Help Line at 800-252-3439. We can help with complaints against the insurance companies, agents, and adjusters we regulate.

We can help you with your insurance complaint against companies, agents, and adjusters. Learn more about the complaints process and common complaints. We guide you through the steps of filing a complaint.

You can also call our Help Line at 800-252-3439 to get the company’s phone number and address. If you and the company disagree about the amount the company will pay for property damage, you might be able to resolve your issue through appraisal.

You can also get a phone number online or by calling our Help Line at 800-252-3439. If you disagree with the adjuster's estimate, tell the company why. The company might raise the estimate if it finds out that it overlooked something or gets ...

We guide you through the steps of filing a complaint through our Complaint Portal. TDI will contact the company and ask for a response to your complaint. Auto and home insurance companies have 25 days to respond to us. When a company responds, we’ll look at their response and tell you what it means for your complaint. ... The time it takes your own insurance company to respond to you or settle your claim. Know that auto and home companies have a certain number of days to respond to your claim.

We can help with issues involving insurance companies and health plans and people we regulate. We don’t regulate most health plans. You may need to complain to a different agency. To find out if we’re the right agency to complain to, look at your health plan ID card.

Mail: Texas Department of Insurance, PO Box 149091, Austin TX 78714-9091 · Fax: 512-475-1771 · Email: ConsumerProtection[at]tdi[dot]state[dot]tx[dot]us · The complaint should include: Your complete name, address, and phone number; The complete name, address, and phone number of the plan; The specific type of licensed health plan (insurance, indemnity, HMO, PPO, etc.); A concise description of the problem with supporting documents (see below); The date you filed the claim; The name and address of the patient, insured, or enrollee; and ·

September 11, 2025 - Do you have a Texas insurance claim? Click to learn the secrets of dealing with them, and call now at 1-800-898-4877 for a FREE consultation on how to maximize your recovery!

Create an account with the Texas Department of Insurance through the complaint portal. ... On the first page, fill out your contact information, including your phone number and email.

November 22, 2024 - Consumers who have complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters can request help from The Texas Department of Insurance (TDI).

Based on J.D. Powers home insurance ratings, Chubb is the best home insurance company for customer satisfaction. It has the highest score, 699 out of 1,000, followed by AIG and Amica. ... File a complaint using its online Insurance Complaint Process Call (800) 252-3439 if you have questions ...

must have: (1) your name and mailing address, (2) your phone number, (3) details about what needs to · be fixed, and (4) the reason or proof showing why the information is wrong. You can send your letter or ... You have the right to cancel or change this approval. If you want to cancel this approval or change who can · get your health information and other private facts, you must ask us in writing. You can email · [email protected] or send a letter to the address or fax number at the top of this form.

You have a short-term insurance and other limited benefit plans. Not sure who regulates your health plan? Call our Help Line at 800-252-3439. We don’t regulate your health plan. Learn how by going to our webpage, How to file a complaint ...

Have a question about insurance in Texas? Call the Texas Department of Insurance’s Help Line at 800-252-3439.

The Texas Department of Insurance can help you with insurance problems, complaints, and questions.

Scroll down to the Complaint Submission History table. In the same row as your Complaint ID, click on "Comments/Documents." (If your documents are larger than 25 MB, email them to [email protected].) · Be sure to include your Complaint ID on documents you send us.

November 18, 2024 - Texas Department of Insurance Consumer Protection (111-1A) 333 Guadalupe St. Austin, TX 78701 · texas-island-insurance-commissioner-complaint – pdf

July 15, 2025 - To file a complaint against an insurance company in Texas, visit their website and fill out their form. TDI also gives you the option of printing out their complaint form, filling it out, and mailing it to them yourself at:

We want to help you make good decisions about insurance.