1601 Congress Avenue Austin, TX 78701 · PO Box 12030 Austin, TX 78711-2030

April 26, 2023 - Do you have questions about an issue related to COVID-19? We’re ready to help.

Texas Department of Insurance · Official TDI Facebook page. Social media, privacy, & security policies: http://bit.ly/TDI-sm-policy · Page · Government organization · Texas Department of Insurance · is responsible for this Page · 1601 Congress, Austin, TX, United States, Texas ·

We can help you with your insurance complaint against companies, agents, and adjusters. Learn more about the complaints process and common complaints. We guide you through the steps of filing a complaint.

The Texas Department of Insurance (TDI) regulates the business of insurance in Texas to ensure that Texas consumers have access to competitive and fair insurance products.

April 17, 2025 - We guide you through the steps of filing a complaint through our Complaint Portal. TDI will contact the company and ask for a response to your complaint. Auto and home insurance companies have 25 days to respond to us. When a company responds, we’ll look at their response and tell you what it means for your complaint. ... The time it takes your own insurance company to respond to you or settle your claim. Know that auto and home companies have a certain number of days to respond to your claim.

Insurance Commissioner Lara alerts consumers across the state about insurance coverage ahead of winter storms

In addition, the Consumer Protection Division reviews insurance practices and complaints in Texas for possible violations of the Texas Deceptive Trade Practices – Consumer Protection Act or Chapter 541 of the Texas Insurance Code. In the appropriate case, our Division has the right to sue in the name of the State of Texas. The Texas Department of Insurance can help you with insurance problems, complaints, and questions.

The state insurance department receives, researches, investigates, and resolves individual consumer complaints against insurance companies, agents and brokers. The Department provides educational materials and assistance for consumers regarding insurance questions and coverage provisions.

The Texas Department of Insurance regulates the state's insurance industry, oversees the Texas workers' compensation system, and includes the State Fire Marshal's Office.

You may contact the Department of Insurance by calling 1-(800) 252-7031. More about the Texas Department of Insurance.

Create an account with the Texas Department of Insurance through the complaint portal. ... On the first page, fill out your contact information, including your phone number and email.

August 14, 2025 - Have a question about insurance in Texas? Call the Texas Department of Insurance’s Help Line at 800-252-3439.

Use the HelpInsure website to view ... and auto insurance policies sold in your area. You can view rates, coverage types, and company information. Use the Texas Health Plan Compare website to find and compare health plans. View monthly costs, deductibles, max amount for covered services, and more. Use the Texas Healthcare Costs website to find information on more than 200 of the most common ...

You can also get a phone number online or by calling our Help Line at 800-252-3439. We can help with complaints against the insurance companies, agents, and adjusters we regulate.

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You can resolve many issues by talking to your insurance company or agent. Most companies have a toll-free customer help line. The phone number is on your policy.

October 8, 2018 - TEXAS DEPARTMENT OF INSURANCE, 1600 N Congress Ave, Austin, TX 78701, United States, (800) 578-4766, Mon - 8:00 am - 5:00 pm, Tue - 8:00 am - 5:00 pm, Wed - 8:00 am - 5:00 pm, Thu - 8:00 am - 5:00 pm, Fri - 8:00 am - 5:00 pm, Sat - Closed, Sun ...

March 30, 2023 - Key phone numbers for the: Texas Department of Insurance · State Fire Marshal’s Office · Division of Workers’ Compensation · Questions? Call us at 800-252-3439. Last updated: 3/30/2023 ·

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