I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. Answer from Ok-Panic-8207 on reddit.com
🌐
Apple Community
discussions.apple.com › thread › 255701760
This account is locked and can't be used … - Apple Community
For me I suspect this was caused ... a former Apple Retail Store Manager. Please let me explain. The issue is when an Apple ID becomes so compromised that some Apple service cannot be used in the future....
🌐
Reddit
reddit.com › r/applehelp › apple id locked and can't be used?
r/applehelp on Reddit: Apple ID locked and can't be used?
July 11, 2024 -

I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?

Top answer
1 of 90
11
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get.
2 of 90
9
Same thing. Moreover, my iPhone is still logged into this deactivated account and it doesn't allow me to log out. Therefore, it's essentially bricked by Apple for no reason and they are refusing to do anything about it.
Discussions

the referenced account is currently locked out and may not be logged on to
I just bought a new laptop and connected it to my microsoft account. Was able to set everything up and I was able to use it last night. When done, I shut down the computer and this morning when I try to log in again so I can use my laptop for work, it… More on answers.microsoft.com
🌐 answers.microsoft.com
40
4019
July 6, 2023
My apple account is locked and cannot be used and inactive
Question - My apple account is locked and cannot be used and inactive - . Find the answer to this and other Electronics questions on JustAnswer More on justanswer.co.uk
🌐 justanswer.co.uk
1
April 28, 2025
My Apple developer account is locked - anybody else got this problem.
Hi, Guys Just attempted to sign onto my apple developer account but it rejects my password. If I attempt to reset the password using my developer account email I get the message "This account is locked and cannot be used". Apple have verified that my account is still active and will not expire... More on b4x.com
🌐 b4x.com
1
0
August 2, 2024
"the referenced account is currently locked out and my not be logged on to"
I have a remote user who’s Windows 7 computer is joined to our AD domain, however she uses the local account login. She is using VPN to connect to our network, and is trying to access a shared folder using her domain credentials, but is getting “the referenced account is currently locked ... More on community.spiceworks.com
🌐 community.spiceworks.com
29
7
May 16, 2014
🌐
Apple
support.apple.com › en-ca › 102640
If your Apple Account is locked, not active, or disabled - Apple Support (CA)
When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.
🌐
Quora
quora.com › My-Apple-ID-says-this-account-has-been-locked-and-can-t-be-used-anytime-I-try-to-reset-password-or-login-What-do-I-do-to-unlock-my-account
My Apple ID says this account has been locked and can’t be used anytime I try to reset password or login. What do I do to unlock my account? - Quora
Answer (1 of 6): Have you tried to reset your Apple ID password in your iPhone Settings? If you haven’t, simply follow the steps below to have a try. 1. Open Settings. 2. Tap your name, choose Sign-In & Security and select Change Password. 3. Enter your iPhone passcode and set a new Apple ID pas...
🌐
Microsoft Support
support.microsoft.com › en-us › account-billing › microsoft-account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27
Microsoft account has been locked - Microsoft Support
If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Microsoft's Terms of Use agreement. For help reinstating your account, select the link in the window that begins with aka.ms/. Follow the instructions provided.
🌐
X
help.x.com › help center › suspended accounts › help with locked or limited account
Locked or restricted X accounts | X Help
October 2, 2023 - Note: If your account appears to have engaged in repeated violations of the X Rules, or has aggressively engaged with other accounts, you may not be presented with the option to verify by phone. In this case, you will only be able to use X in a limited state for the specified time listed. During a limited state, your account and posts may be filtered out of certain places on X, including from search results and notifications.
🌐
Snapchat Support
help.snapchat.com › hc › en-us › articles › 7012315286164-My-Snapchat-account-is-locked
My Snapchat account is locked – Snapchat Support
If you are a resident in the European Union, your locked account appeal has not been successful, and you would like to dispute our decision, you can appeal to any out-of-court dispute settlement body that has been certified in accordance with Article 21.3 of the Digital Services Act. You may also raise any disputes in accordance with our Terms of Service. ... If you see a message in the Snapchat app that your account has been temporarily locked due to unauthorized third-party app or plugin use (Wicked, IOTA, etc), please check the error message in the app or the email address associated with your Snapchat account to learn how long the lock period is and when the lock will end.
Find elsewhere
🌐
YouTube
youtube.com › watch
How to Fix “Apple Account Is Locked and Cannot Be Used” | Step-by-Step Unlock Guide - YouTube
Are You Facing Issues With Your Apple Account Being Locked And Unable To Be Used? Don't Worry! This Video Will Guide You Through Simple And Effective Methods...
Published   March 8, 2025
🌐
YouTube
youtube.com › watch
How To Unlock Apple ID !! This Account Is Locked And can't ...
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
🌐
JustAnswer
justanswer.co.uk › electronics › ruxfv-apple-account-locked-cannot-used-inactive.html
My apple account is locked and cannot be used and inactive what to do and trusted device list not found, I don’t
April 28, 2025 - Can't use this number or any similar options and follow the onscreen instructions to reset your password. Once you reset the password, then you can use the new password ***** logging in to your account. Please click the link below for detailed instructions to reset your Apple ID account password.
🌐
YouTube
youtube.com › watch
This Account Is Locked And Can't Be Used !! Fix Apple ID ...
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
🌐
GitHub
docs.github.com › en › authentication › securing-your-account-with-two-factor-authentication-2fa › recovering-your-account-if-you-lose-your-2fa-credentials
Recovering your account if you lose your 2FA credentials - GitHub Docs
For security reasons, GitHub Support will not be able to restore access to accounts with two-factor authentication enabled if you lose your two-factor authentication credentials or lose access to your account recovery methods. ... If you cannot use any recovery methods, you have permanently lost access to your account. However, you can unlink an email address tied to the locked account.
🌐
Google Support
support.google.com › accounts › answer › 7684753
Avoid getting locked out of your Google Account - Android - Google Account Help
Go to the account recovery page, and answer the questions as best you can. These tips can help. ... You forgot your password. Someone changed your password. Someone deleted your account. You can’t sign in for another reason. Tip: To make sure you’re trying to sign in to the right account, ...
🌐
B4X
b4x.com › home › forums › b4i - ios › ios questions
My Apple developer account is locked - anybody else got this problem. | B4X Programming Forum
August 2, 2024 - You should upgrade or use an alternative browser. ... Hi, Guys Just attempted to sign onto my apple developer account but it rejects my password. If I attempt to reset the password using my developer account email I get the message "This account is locked and cannot be used".
🌐
MangoHost
mangohost.net › mangohost blog › fixing the referenced account is currently locked out error in windows 10
Fixing The Referenced Account is Currently Locked Out Error in Windows 10
January 27, 2024 - Type secpol.msc and press Enter. Navigate to Security Settings > Account Policies > Account Lockout Policy. When you enable Remote Desktop on Windows 10, it allows users to remotely access their computer’s desktop interface. However, this convenience also opens up potential security vulnerabilities, particularly related to account lockouts due to unauthorized access attempts.
🌐
YouTube
youtube.com › watch
FIX ERROR - The referenced account is currently locked out and may not be logged on to - YouTube
NEW SOLUTION - FIX ERROR - The referenced account is currently locked out and may not be logged on to in Windows 11/10🔸Website 👉 https://totatca.com🔸 New...
Published   January 21, 2024