Hi all,

I'm trying to get a basic website set up for a new business. I registered a domain with whois.com (maybe my first error?) and connected it to MS365 for email. That works great. Then, I built a website in Squarespace, but I'm having trouble getting SS to verify that I own the domain.

I've added all the required CNAME and A records through the whois DNS manager, but Squarespace does not recognize them. Also DNSchecker.org does not show any CNAME or A records at all. I don't understand that, as I had added CNAME as part of the MS365 connection, and that worked.

Since the MS365 connection required me to change the nameservers, I also tried to check the MS365 Admin panel, but it doesn't appear that I can add any additional CNAME records there.

I'm at a loss for what to do. Any pointers as to what to try next? Thanks in advance for your help.

Is anyone else having issues with domain forwarding this morning? I've had several set up for years that worked without any issues. This morning none of them are working and I get redirected to a generic SquareSpace "Under Construction" page. As an example, these are set up as abc.mydomain.com forwards to another page, def.mydomain.com forwards to a different page, etc.

We have our site made through Squarespace & ready to publish but I am having issues linking the site through GoDaddy. I went through the steps & am having an issue with the DNS settings. The DNS settings on Squarespace have 4/6 listed as "Record not found". The two that are found are ext-cust.squarespace & a 198.185 IP address. The verify.squarespace & the three other 198.xxx IP addresses are the four that state 'Record not found'.

Can someone help with figuring this out? I've tried using Google but I'm unable to turn up with a step by step guide. This is a website for a company that I work for & I am far from an expert with websites so I want to make sure I don't mess anything up.

Thanks in advance for the help!

I am attempting to verify a domain I own. The domain name is through squarespace. I have followed all the instructions to get this domain verified, but it fails every time. I already have a domain set up for email services in workspace, but I am attempting to add the new domain to swap from a longer domain to a shorter domain. I have attempted to get a hold og google, but it always refers me back to the instructions, which obviously don't work, or I wouldn't even be writing this.

Does anyone have a good workaround? I was able to verify the old domain without issue when I did, but why am i having so many problems verifying the new domain? One would figure that the domain would be super simple to verify, considering the domain was migrated to Squarespace from Google Domains during the acqusition.

A domain that I have refuses to be verified to use on Pages. I've only done this before Google Domains moved to Squarespace, so maybe it's something I'm not familiar with, but it's bugging me so much! If someone can tell me what I can do to troubleshoot please let me know!

For context (that might not be relevant), this URL was used by someone else (ownership has been transferred to me) and was previously pointed to "Rebrandly". For some reason the squarespace preview shows a photo of an unconfigured Rebrandly page even though it hasn't been pointed to that for months, and I logged into the Rebrandly account and made sure nothing referenced the url either. I don't know what is still stopping it from connecting to Github or why the TXT record can't be found. (I did wait 24 hours at a time and tried adding the CNAME to no avail)

I have tried to verify my domain on Squarespace with AWS SES, but it looks like the verification isn't working. I have added the DNS records to Squarespace from the SES console, and they do match exactly. Is there something that I might be missing?