Tineco Pure ONE S70 Cordless Vacuum Cleaner, 200AW Powerful Suction, 3D Sense Pro Cleaning System, 6-Stage Filtration with 95min Runtime, Zero Tangle Brush with 180° Foldable Tube (Blue-Gray)
JXXAMZ33 Tineco Cleaning Solution Compatible – 4 Pack (500ml Each, 2L Total) Tineco Floor Cleaner Refill, Multi-Surface Floor Cleaning Solution for iFloor & Floor One, Residue-Free & Pet Safe
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I live in Canada and after doing significant research on cordless vacuums decided to buy Tineco S12. After buying it, I realized that the replacement filters (both the pre filter and HEPA filter) seem to be impossible to buy in Canada. These used to be sold on amazon.ca but have been unavailable for months. After reaching out to Tineco, they first told me to buy the filters off amazon.com. After pointing out that they were also not available there, they pointed me to their own US website where shipping to Canada works out to $75 CAD, which is insane. I'm extremely frustrated by the situation and their unhelpful customer service so far and am just about ready to return the S12 and buy a Dyson instead. Wondering if anyone else has had a similar experience and if anyone has found an alternative way to get the filters in Canada?