Why can't I track my Toll Express parcels?
If you're having trouble tracking your Toll Express parcels, the issue could be from a few factors. First, double-check that you've entered the correct Toll tracking number or reference number, which can be found on your shipping receipt or email confirmation.
Second, there may be a delay in the system update, causing the tracking information to be unavailable shortly after shipping. Lastly, technical issues with the website or tracking system could also be the culprit.
If you've tried out these solutions and still can't track your parcel, it's advisable to contact Toll Express customer service for further help.
Is Toll Express the same as Toll Priority?
No, Toll Express is not the same as Toll Priority; each has its unique role in the shipping and logistics services provided by Toll Group. Toll Express specializes in moving bulk or pallet freight and is often the go-to choice for larger shipments that need to arrive the next day.
On the other hand, Toll Priority focuses on overnight delivery of smaller parcels or satchels. While both services aim for rapid delivery, the type of items they handle and their specific functionalities set them apart.
What to do if my Toll Express parcel is lost?
If you think your Toll Express parcel is lost, start by double-checking the tracking information; sometimes delays can be mistaken for loss. If the package remains unlocated, reach out to Toll Express via their official website's dedicated section for missing parcels, providing all necessary shipment details.
Should your parcel indeed be lost, you'll likely need to file a claim. Toll Express can guide you through their specific claim process. Act quickly to increase your chances of recovering your package.