Thanks Shawn - however you have misunderstood.

I know how to transfer domains between registrars and it requires work on both sides. One to release the domain and provide the transfer code from the sending registrar and then a process to initiate the receipt of the domain on the receiving side.

My question is that I cannot see how to receive a domain in O365. It looks like the only functions available are to:

1. Create a new domain with msft as the registrar
2. transfer the domain created in (1) out to another registrar that’s not msft.
3. use an existing domain which is held elsewhere

there’s no option to transfer *in* a domain...

Hello Patel Sagar,

Thank you for posting your question in our forum.

From your description, if you want to have Microsoft set up and manage your domain's DNS records for you, you must firstly switch your domain's nameserver records to point to Microsoft 365, after that, Microsoft will set up your services for you and then your domain‘s DNS records are managed at Microsoft. 

However, when you change your domain's NS records to point to the Microsoft name servers, all the services that are currently associated with your domain are affected. For example, all email sent to your domain will start coming to Microsoft after you make this change. In other words, you will not be able to continue to use the email service from GSuite. 

For more detailed instructions, here is an article for your reference: Change nameservers to set up Microsoft 365 with any domain registrar.

Best regards,

Jennifer

All of my customer’s domains are registered with GoDaddy. Whenever I acquire a new customer, I transfer the customer’s domain to GoDaddy to keep a standard. I just acquired a new customer and we can’t seem to identify the registrar. When we do a WHOIS, it shows as Wild West Domains. We contact Wild West Domains and they stated we need to contact Microsoft. I see the Name Servers are pointing to Microsoft. I logged into the Microsoft 365 portal and can see the domain name is managed within the 365 portal and can update the DNS records but I don’t see any way of renewing the domain name or initiating a transfer out. When I go to the “Your Products” and “Bills and Payments” there is nothing related to the domain name purchase or renewal. I am a bit lost. Any ideas of how to track down this domain name?

@Scott Fernandez

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

I understand that you would like to use Azure to host your DNS Domain.

Please note that you cannot purchase/register a domain from/to Azure.

You can only delegate a domain.

This is because, Azure DNS isn't a domain registrar.

This means, the domain will always be registered to the Third party from where you purchased the domain and Name server configuration will be available only from the Third party.

Refer :

• Delegation of DNS zones with Azure DNS
• How to

This is the case even with Azure App Services.

In the background, App Service Domains use GoDaddy for domain registration and Azure DNS to only host the domains.

Refer : App Service Domains

Kindly let us know if this helps or you need further assistance on this issue.

Thanks,

Kapil

Please don’t forget to close the thread by clicking "Accept the answer" wherever the information provided helps you, as this can be beneficial to other community members.

With all due respect, the only thing that link answers is if I had purchased my domain from Microsoft and wanted to transfer it elsewhere. What I'm looking for is the option to take my domain that is elsewhere and transfer it TO Microsoft. In order to transfer a domain I know my current provider needs to release it but Microsoft also has to accept it and I can't find where that can happen.

It makes zero sense to me that I can purchase a brand new domain name from Microsoft but not be able to simplify and have my domain transferred to Microsoft.

There are plenty of instructions on how to transfer out of Microsoft but nothing to transfer in. Is that REALLY not an option? If so, that's pretty darn shortsighted.

Thanks Shawn - however you have misunderstood.

I know how to transfer domains between registrars and it requires work on both sides. One to release the domain and provide the transfer code from the sending registrar and then a process to initiate the receipt of the domain on the receiving side.

My question is that I cannot see how to receive a domain in O365. It looks like the only functions available are to:

1. Create a new domain with msft as the registrar
2. transfer the domain created in (1) out to another registrar that’s not msft.
3. use an existing domain which is held elsewhere

there’s no option to transfer *in* a domain...

Hello Patel Sagar,

Thank you for posting your question in our forum.

From your description, if you want to have Microsoft set up and manage your domain's DNS records for you, you must firstly switch your domain's nameserver records to point to Microsoft 365, after that, Microsoft will set up your services for you and then your domain‘s DNS records are managed at Microsoft. 

However, when you change your domain's NS records to point to the Microsoft name servers, all the services that are currently associated with your domain are affected. For example, all email sent to your domain will start coming to Microsoft after you make this change. In other words, you will not be able to continue to use the email service from GSuite. 

For more detailed instructions, here is an article for your reference: Change nameservers to set up Microsoft 365 with any domain registrar.

Best regards,

Jennifer