Videos
Is assembly required for Tresanti desks?
Yes, assembly is required for our desks. But the process is straightforward with all tools and hardware included. Our step-by-step instructions make the process easy. If needed, our customer service team can provide guidance.
What size desktops are available for Tresanti desks?
We offer a range of desktop sizes, from compact 47″ up to spacious 83″ models. Desktop depths are available in standard 24″ and 30″ options. You can choose the ideal workspace size for your needs.
How difficult is assembly for Tresanti desks?
Our desks are designed for simple assembly. All hardware and tools are included along with step-by-step instructions. Assembly takes 1-2 hours and can be managed by 1 person. If you need assistance, our customer service team is ready to help.
I need help troubleshooting my brand new tresanti desk I got from Costco (haven't even worked a day yet with it).
It appears that the measurement is off on the desk meaning when I press down it says "bot" but the desk is in a standing position (probably was 40ish inches when I put it in this place). My preferred sitting height is where it usually would bottom out, but now I can't get it to go down.
I've read the other troubleshooting posts and when I disconnect the headphone-like jack it disconnects the power to the controls so I can't move the desk. If I move the desk up as high as it will go it eventually sends an E2 error and never reached 'top."
Does anyone have experience with this issue? The desk is functioning fine (no unusual sounds, feels smooth), it just has the height counter wrong.
TLDR; my new desk says its at 'bot' when it really is a standing position and I need help resetting the height orientation. TIA