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How much weight can a Tresanti adjustable height desk hold?
Our adjustable height desks are designed to safely support up to 200 lbs on the desktop. The steel frames and legs undergo rigorous weight testing to ensure stability and durability.
How stable are the desks during height adjustments?
Our desks move smoothly during height changes thanks to the quality steel frames, motors and hardware. You’ll experience no wobbling or shaking. Our anti-collision feature also prevents damage.
How difficult is assembly for Tresanti desks?
Our desks are designed for simple assembly. All hardware and tools are included along with step-by-step instructions. Assembly takes 1-2 hours and can be managed by 1 person. If you need assistance, our customer service team is ready to help.
I need help troubleshooting my brand new tresanti desk I got from Costco (haven't even worked a day yet with it).
It appears that the measurement is off on the desk meaning when I press down it says "bot" but the desk is in a standing position (probably was 40ish inches when I put it in this place). My preferred sitting height is where it usually would bottom out, but now I can't get it to go down.
I've read the other troubleshooting posts and when I disconnect the headphone-like jack it disconnects the power to the controls so I can't move the desk. If I move the desk up as high as it will go it eventually sends an E2 error and never reached 'top."
Does anyone have experience with this issue? The desk is functioning fine (no unusual sounds, feels smooth), it just has the height counter wrong.
TLDR; my new desk says its at 'bot' when it really is a standing position and I need help resetting the height orientation. TIA