A Truist Bank remote employee typically works from home or another offsite location, performing tasks that support the bank's operations and customer service. Common roles include customer service representatives, loan officers, IT specialists, and financial analysts. These employees use secure digital tools to communicate with clients, process transactions, answer inquiries, and collaborate with team members. Remote employees are expected to maintain high standards of professionalism, security, and confidentiality while working outside a traditional office setting.

Working remotely at Truist means performing your job duties from a location outside of a traditional office, such as your home or another remote workspace. Truist offers various remote positions across departments, allowing employees to collaborate virtually using digital communication and project management tools. Remote employees are expected to maintain productivity, adhere to company policies, and stay connected with their teams through regular meetings and updates.

When starting a remote role at Truist, new hires typically participate in a structured virtual onboarding program that introduces company culture, values, and compliance protocols. The training process often includes a mix of self-paced learning modules, live video sessions, and regular check-ins with managers or mentors to ensure a smooth transition. You can expect to receive support from a dedicated onboarding team and clear guidance on communication tools, workflow expectations, and how to collaborate remotely with colleagues. This thorough approach helps remote employees feel connected and