Reddit
reddit.com › r/hisense › serial number not correct when searching for firmware update
r/Hisense on Reddit: Serial Number not correct when searching for Firmware update
September 26, 2023 -
[[SOLVED]] - in the comments below
Im on this page, trying to look for the most up-to-date firmware for my U7H.
https://www.hisense-usa.com/support/firmware-download
On my TV, I go into the settings and check the serial and type it out in the search field on the page above. I consistently get an error "Serial Number is Not Correct" and I know with 110% certainly that it is. I've checked it, re-checked it and it's definitely the right serial number. I've also previously registered my TV with Hisense too.
Anyone run into this same issue? I don't see another way around getting to the firmware downloads without entering in the TV serial # either.
Top answer 1 of 5
5
You have to go to the system messages. Settings, system, advanced system help, system message, serial number will be the on top. If the numbers start in 0 then it is not the correct numbers, this was explained by hisense support.
2 of 5
3
Same issue The serial number is the one on the tag on the back. The serial number on the screen is for the motherboard. You need to use the one on the back of the TV.
Videos
Where can I find my Hisense TV model number?
Your Hisense TV model number is located in three main places: The white sticker on the back panel, typically near the bottom center or corner, labeled "MODEL" or "M/N" The settings menu under Settings → Support → System Information (path varies slightly by operating system) The original TV box front panel and user manual first pages The settings menu method is most reliable for wall-mounted TVs since it requires no physical access to the back panel. The sticker remains the quickest option if you
techjunctions.com
techjunctions.com › home › hisense tv › the complete hisense tv model number guide: how to find, decode & use your model number [2025]
The Complete Hisense TV Model Number Guide: How to Find, Decode ...
What year is my Hisense TV?
Find your Hisense TV's manufacturing year by identifying the last letter in the model number before any regional suffix: Code Year Q 2025 N 2024 K 2023 H 2021 G 2020 F 2019 E 2018 D 2017 C 2016 B 2015 A 2014 Check the back panel sticker or settings menu to find your complete model number, then identify the year code letter.
techjunctions.com
techjunctions.com › home › hisense tv › the complete hisense tv model number guide: how to find, decode & use your model number [2025]
The Complete Hisense TV Model Number Guide: How to Find, Decode ...
What's the difference between Hisense model number and serial number?
The model number identifies the TV product type and is shared by all identical units—everyone who bought a 55U8Q has the same model number. The serial number uniquely identifies your individual TV. No two televisions share the same serial number, even if they're the same model. On the back panel sticker: Model number appears labeled as "MODEL" or "M/N" (shorter, 6-12 characters) Serial number appears labeled as "SN" (longer, typically 23 characters) Use the model number for parts and firmware; u
techjunctions.com
techjunctions.com › home › hisense tv › the complete hisense tv model number guide: how to find, decode & use your model number [2025]
The Complete Hisense TV Model Number Guide: How to Find, Decode ...
Alphr
alphr.com › home › how to identify the model and year of a hisense tv
How To Identify the Model and Year of a Hisense TV
September 27, 2022 - The model number will be written as “MODEL NO,” while the serial number is just abbreviated to “SN,” and it’s usually under the model number. On some TVs, the model number will just be referenced as “M/N.” · You can use the model number to look up your Hisense TV and find more information online.
JustAnswer
justanswer.com › tv-repair › lmyzn-hisense-tv-serial-number-serial-number.html
How to Check and Find Your Hisense TV Serial Number - Expert Q&A
I have a Hisense TV serial number. Serial number HI0200071-H8501, or 85R7 Hisense TV. It keeps turning off for no good
Tab-tv
en.tab-tv.com › home › articles › hisense tv model numbers explained 2014-2024
Hisense TV model numbers explained 2014-2024 | en.tab-tv.com
You can always find the model number and serial number on the back of the TV. There’s always a sticker there with information about the TV. By the way, Hisense recommends looking for TV information on the sticker – that’s where the most accurate information is.
Hisense UK
uk.hisense.com › help-guides
Help Guides
By clicking through the different ... guides for configuring the different settings. ... The serial number can be located on the back of the TV on a small white sticker under the barcode....
Hisense Canada
hisense-canada.com › en › support › register
Register Products - Hisense Canada
If you're still having trouble, contact us and we'll help you out. Television Back of the unit *For Android or VIDAA platform television On TV screen - Settings > Support > About Full size refrigeration Inside the unit, ...
YouTube
youtube.com › iphopad
How to find SERIAL NUMBER on Hisense TV check SERIAL NUMBER - YouTube
How to find SERIAL NUMBER on Hisense TV check SERIAL NUMBERGracias por suscribirte a nuestro canal : https://www.youtube.com/@iPhoPad1How to check Hisense TV...
Published February 23, 2024 Views 5K
YouTube
youtube.com › watch
HISENSE TV – How to Check Serial Number - YouTube
If you need to find the serial number on your HISENSE TV, this video will show you the quick and easy steps to locate it using the TV’s built-in menu. Knowin...
Published July 12, 2025
YouTube
youtube.com › watch
How to check Serial Number Hisense Android tv - YouTube
let me show you how to check serial number of hisense android tv#hisensetv
Published June 30, 2024
HomeServe
homeserve.com › en-us › customers › find-serial-number-device-type › tv
Television Serial Number Guide | HomeServe
For models produced in 2014 or ... “System Information” to view your Sony TV's serial number. All Hisense TVs have a white sticker attached to the back of the TV, usually below the TV's barcode....
Hisense
4hisense.co.uk › find-your-model-number › help.pl
Finding My Model Number
You will find the model number on a sticker or rating plate.