Call us at 1-855-898-8472 Phone number of the card services customer service for Canada. This link opens your phone app. to:

• Change your contact information
• Increase your credit limit
• Get online statements

Online

1. Log in to Desjardins My US Card External link.

2. Select the Payment tab.

3. Follow the instructions.

Once you've made a payment, you'll see DW (direct withdrawal) next to the transaction on your statement.

Keep in mind that you need to have registered a US dollar account at a Canadian institution. You can't use a Desjardins Bank account (Florida) for online payments.

By mail

Send the detachable part of your Desjardins U.S. Visa card statement along with a US dollar cheque to the following address:

Desjardins Card Services
450 Boul. De Maisonneuve O.
Payment services, 2nd floor
Montreal QC H3A 0H2

You can send a cheque from a Canadian or American bank. But cheques from a Canadian dollar account aren't accepted.

At a caisse or credit union

• Desjardins members: You can make a payment from your US dollar account or pay with cash in US dollars at the counter.
• Non-members: You can only pay with cash in US dollars at the counter.

You can also make payments with certified cheques.