So I purchased something and it was going to be delivered by UniUni. I was home for the entire day and nobody knocked on my door that whole time. Then I got messaged that my item was delivered and signed for about 6 minutes ago, I check the proof of it being delivered and it was at my door in the photo. I open my door and it's not there.
Now it has been 6 days and UniUni customer service doesn't answer any of my emails/tickets, they put on their stupid elevator music for an hour before they hang up whenever I call them (I've called them 6 times now and waited 3 hours in total). I'm genuinely starting to be gaslit into thinking this shipping company never existed.
I recently had a package shipped via UniUni, which is my first time using this carrier. The tracking status says 'Failed Delivery Attempt' and mentions 'Parcel Returned to Warehouse. Does anyone know where their warehouse might be located so I can pick it up myself? Or who to call?