I got notification saying my package from alixpress was out for delivery on Sunday the 11th. I figured they dont deliver on sundays it will show Up monday. And nothing shows up. Tuesday comes whichs today and its 930pm right now. Still no package. And last location is only 15 mins from me. Is this ever gonna show up?

does anyone have any experience with Uni Uni because it was shown to be 'Out For Delivery' for a day now and it hasn't been delivered :,))))))

UPDATE : PACKAGED ARRIVED TDYY (oct 1)

This is by far the worst delivery service I’ve experienced with Temu!!!! my package has been out for delivery since April 22nd with no update. There was a driver who actually came to my home on April 23rd but claimed she didn’t have my package and drove off. I contacted uniuni customer service, and those people are literally no help. Has this happened to anyone else? Will I eventually get my package? :((

update: uniuni “lost” my package but temu refunded me.

First time using Uniuni, i live in mississauga and this is what my tracking looks like. I called customer service and they said it can be out for delivery for 72hours max? Is this normal in anyone else’s experience?

Ive been reading couple reviews and most of them are actually bad. Lots of cases of stealing, no deliveries, etc. Since my haul is gonna be delivered by them, should I be worried? Tracking is barely understandable and Its been in my neighbour city for couple of days with no update.

Please let me know if youve experienced with uniuni before

I’m interested to hear in others experiences with the company UniUni. I was supposed to have a parcel delivered 24 hours ago and soon as I received the e-mail that it was out for delivery by this company “UniUni” I’ve never heard of - I saw a red flag. Looks like it’s a Canadian based company? But maybe it’s actually Chinese? There’s an app to track your package but it’s only available via iOS if you’re in Canada.

I bought some items from a company without realizing it was a Chinese company. The shipping understandably took forever but now it’s in LA and I have no idea when it’s arriving. I already reached out to UniUni and opened a ticket to get some information…so who knows how long that’ll take. The only info I’ve seen out there about this delivery company is only based on shipping to Canada.

Any US experiences here?

Was wondering if it is normal for UniUni tracking to show “out for delivery” for multiple days?

I ordered some small toys for a gift, from China to Canada. It was initially SpeedPak shipping (within China), and when the package come into Canada it was given to UniUni shipping. (Tbh I thought it only went to CanadaPost and have never even heard of UniUni)

It says it’s in my city, northern Ontario, and out for delivery. It’s been 3 days, as of today, with no changes.

I’ve contacted both SpeedPak and UniUni by email, with no response yet.

Anyone have this same experience with UniUni? And if you did, how did it pan out?

Edit: Just realized my order from Japan is also going out with UniUni.

Edit2: my package from China finally arrived. No doorbell ring or call. Just plopped onto the floor. Still waiting on my other one

Edit3: my package from Japan came in late, but whole. Same as with the other one, just dropped on the floor some feet away from my front door

So I got a call from a strange number from a man who seemed super irritated, so I assumed it was a spam call and hung up. He called again and I didn’t answer. Even more calls after that.

He sent me a text a few minutes later asking me to message him asap since he was outside and needed the code to enter into my apartment unit. I of course said no because it was literally 9 pm, I was home alone, and I didn’t want a random man having the code to my building.

I instead asked him to place them in front of the leasing office. He literally just put the packages on the ground after I said the BENCH so that they were more hidden and wouldn’t get stolen, but I was like “whatever” and went to fetch them.

I had ordered multiple packages so I opened them all, assuming two had arrived earlier than expected….only to discover there are two other packages he left for me and they aren’t mine?

I’m taking them to the front office right when they open tomorrow, and I wrote a note on the now taped packages explaining the situation. But I’m upset because…why would he do that? I don’t open people’s mail so I feel icky and terrible even though it was a mistake. Their stuff would have gotten stolen as well if this mix up didn’t happen, as I doubt they were notified since he kept calling ME?? And how would they have known where to even find them.

Has this happened to anyone else? I’m scared to even order from Ali express again because what if this happens again. Maybe it was just the driver who ignored details? Usually deliveries only happen during business hours so the front office checks them in. If a package comes past 5 pm, which is when they close, they’ll just redeliver it the next day, or I’ll be able to pick it up myself. This has never happened before.

I ordered a few photo cards from a seller on US Mercari through the Japan proxy. The profile's description stated that they would be using USPS/UPS/FedEx as the last stop delivery, but it's going through UniUni. My package's tracking said that it was out for delivery yesterday (Jul 26 at 08:15a) and as of right now (Jul 27 17:34) the package has not been delivered. I was doing some digging about the company and apparently a lot of people have had this problem and they're very scammy. Has anybody dealt with a similar situation?

Not sure if this is the right place to ask this but it's a start. Thanks!

My packages tracking status has been at “Your parcel has been assigned to a delivery driver” for almost a week. Should I try calling the company or just wait? The parcel is only an hour from my address. I need this package by may 1st as I’m leaving on holiday, I’m stressing a bit.

No effort to bring it in when the building is unlocked and there’s a mail room immediately inside. Ali says it was “left at recipients front door” yet the shipping label clearly reads APT 300 and the building is 5 stories tall. But they always get left out on the street

Anyone know if you can request a different last mile shipping provider? Uniuni is complete trash

It's been out for delivery since last night at 7 pm it said on their website that it was estimated to come on Thursday which is today nothing yet. I found it a bit odd that it went out for delivery last night at 7 pm when it's supposed to be estimated for delivery today. It's the UNI express (Montreal Branch). Has anybody had a similar experience?

its been out for delivery since early this morning, its now 10:20pm and no update yet. Out for delivery... by foot, perchance?

Has anyone gotten any packages from Uniuni this week? Mine has been out for delivery since last week. Can’t get through their customer service. Their location has a fake number as well.

So I purchased something and it was going to be delivered by UniUni. I was home for the entire day and nobody knocked on my door that whole time. Then I got messaged that my item was delivered and signed for about 6 minutes ago, I check the proof of it being delivered and it was at my door in the photo. I open my door and it's not there.

Now it has been 6 days and UniUni customer service doesn't answer any of my emails/tickets, they put on their stupid elevator music for an hour before they hang up whenever I call them (I've called them 6 times now and waited 3 hours in total). I'm genuinely starting to be gaslit into thinking this shipping company never existed.

My package was stated as “Out for Delivery” 11/26. I was home ALL day, and u have cameras. No delivery driver came, but they marked the delivery “Failed Delivery, retry later”.

They said they would try to re-deliver in 24-48 hours, however it’s over a week now and NOTHING.

I have been on hold with their customer service for days, one day 1:30min, the next TWO HOURS with absolutely no response. I’ve been hung up on after the two hour hold.

I finally call the Canadian number, wait another hour and they connect me to the US side. They get someone who says they’re opening a ticket because the delivery didn’t fail and they are contacting the warehouse. I should have a response in 24-48 hours. Welp here we are, FOUR DAYS later and no response. Calling the US number , it states “there is no agent available to take the call, call back later”.

At this point I am LOSING my cool and I want to know where the hell is my over $1,000 package is? Is there ANYONE else I can contact?

I have a package with UniUni which was supposed to be delivered latest on the 22nd December 2024 but was not delivered. I tried calling them a couple of times but their customer service is as good as nothing. This same package has been out for delivery since on the 26th December, and up until today being the 4th of January, I am yet to receive it. No updates, no emails or phone calls, nothing at all. It is really frustrating because this was suppose to be a Christmas present and I have to wait for over an hour whenever I call them just to hear the same thing. I had to come online just to see terrible reviews about them. This is nine days after the last update saying it's out for delivery and there has been no attempt of delivery.

I ordered a customized item from Etsy on May 8th 2025, had a small issue with the seller that resulted in the item getting to UniUni on May 18th. Etsy estimated the item would get to me on the 24th at the latest. Per Etsy and UniUni’s tracking info, the item hasn’t moved out of the order received stage since the 18th. After the 24th, I emailed UniUni’s customer service and received an automated email telling me to contact the seller. On the 26th I messaged the seller and they said the package was sent and I’ll see tracking soon. Etsy says the seller is located in LA and I’m in Colorado but they could be drop shipping from somewhere else I suppose. I emailed UniUni’s customer service again and haven’t not gotten a response. Has anyone else had this issue? Is this normal for some shippers and I’m just over reacting?