If anybody could offer some advice I'd be super appreciative. I bought a 6 chair 1 table patio set from Temu. They sent it in 2 boxes size and weights in pictures above. I decided to return it because it's such a bad quality. They said returns are ok in original packaging, cool. But then they only issued 1 return label. When I reached out they told me that I need to get a box to put both boxes in together. By my calculations that would need to be a 72"x33"x 18.5" box and would weigh about 150 lbs. Would you even take that at the UPS store? Where do I even get a box that size?

They also said that if UPS wouldn't take a box that big I could pay for the second box to be shipped, and they would reimburse me later. I've never dealt with Temu before, and idk if I can trust that. I tried google searching for any similar issues hoping I could gleen some advice from others experiences, but couldn't find anything, so I figured I'd ask you awesome folks if you know how I should handle it. I don't want to cause any headaches or backaches for the people my local UPS store, and I don't want to haul these boxes over there just to find out they can't take them.

Thanks y'all.

I have a two items i'd like to ship and wondered if I would be able to bring them into a ups store to have them packaged and shipped? The dimensions are as follows,

20in*20in*35inch 60lbs -and- 26in*26in*50inch 122lbs

Are these too big to be packaged in store? I know the UPS weight limit is 150lbs but are these too big in girth to be taken? Thanks!

Hello! I am wanting to order a package from a third party. The package would be about 1’ x 1’ x 1’. Do UPS access points have a size limitation to the packages they receive?

Also, I believe that the third party uses UPS from past experience, but if they end up using either FedEx or USPS, would a UPS Access Point still accept the package for me?

Thank you!!

The reason I asked them is because I made the box myself and I had created it in the perfect dimensions to get the best deal I could.

When they told me a higher price than I was expecting, I asked what their measurements were. And they showed me they had the same measurements as me except said they add 1”.

I am moving from the east coast to the west coast. The cheapest U-haul container costs over $1500. So, I decided to use UPS to ship my stuff.

I've packaged my stuff into scrap Amazon boxes of various sizes. But now I face a dilemma. It seems that the bigger the box, the cheaper it is to ship.

For example, a 20x20x20 inch, 50lbs box costs $60.15. A 20x20x40, 100 lbs box costs $102.57, $17.73 cheaper.

If I manage to make more efficient use of space and package 150lbs into the 20x20x40 box, it is $141.16, less than a dollar per pound.

Of course, there are added cost of packaging. The biggest 20x20x40 box I can find on Amazon costs $80 for 5, whereas 20x20x20 costs $45 for 10. But I need at least one big box for the biggest item.

Smaller boxes are easier for me to pack and probably easier for USP to handle as well. But I might just have to ship it in a big and heavy box to save cost. What do you think I should do and does anyone know why UPS pricing encourages big and heavy boxes?

Can't find anything smaller than 3.5.
"Accepting all UPS Shipments not exceeding 16 X 13 X 3 inches"

I’m trying to understand a billing adjustment I just got hit with.

I shipped golf clubs in a box that measured 4 × 48 × 4 (sold by Grainger, maybe they rounded down?) and weighed under 9 lb. After delivery, the carrier adjusted the dimensions to 5 × 49 × 5 in — adding an inch to every side — and suddenly the bill shows the package as 40 lb due to dimensional weight.

That 1” increase in each dimension bumped it into a much higher pricing tier and resulted in a ~$30 upcharge. $14 to $40

Is this normal? Do carriers round dimensions up like this, or is this something I should be disputing? Anyone had luck pushing back on similar “dimension creep” adjustments?

I shipped a UPS Ground package that was 48 x 6 x 6 and about 11.5 lbs, entered exactly like that when I bought the label. Now I got hit with a $97.11 adjustment because UPS “audited” it as 49 x 7 x 7 and billed it at 40 lbs dimensional weight.

That extra inch pushed it over their 48” limit and triggered an additional handling fee plus higher charges. The thing is, my box is actually 48 inches; I even have proof. I bought the box from ULINE and it even shows the dimensions on the dang box!!

So it feels like either their system rounded it up or they just overcharged me. I’m going to dispute it, but has anyone actually had success getting these reversed? Or do they usually just deny it?

Trying to make an Amazon return. At 10" x 5.5" x 5.5", the box is smaller than a shoe box. Why did they design this thing to be unusable for most parcels?

I shipped a UPS Ground package that was 48 x 6 x 6 and about 11.5 lbs, entered exactly like that when I bought the label. Now I got hit with a $97.11 adjustment because UPS “audited” it as 49 x 7 x 7 and billed it at 40 lbs dimensional weight.

That extra inch pushed it over their 48” limit and triggered an additional handling fee plus higher charges. The thing is, my box is actually 48 inches; I even have proof. I bought the box from ULINE and it even shows the dimensions on the dang box!!

So it feels like either their system rounded it up or they just overcharged me. I’m going to dispute it, but has anyone actually had success getting these reversed? Or do they usually just deny it?

Last year I had a UPS box but they did some really shady things so I'm getting out of that contract ASAP. I was wondering if there are restrictions on what you can receive at a PO box? Like, could I order a refrigerator or something crazy(not that I would, obviously)? My post office has enhanced PO boxes but I'm not finding any specific data points on how big of an item you can receive at it. Do they accept an entire pallet? Just trying to get an idea...

Anyone know if there is a limit on how many packages from a customer we have to accept and where I can find it? I looked through store resources and the only restrictions I found were based on package size and weight. So I'm guessing that's it.

Have a customer who drops off like 20 packages every day. It's absurd. This is a CVS, not a UPS store. UPS guy doesn't want to deal with it and neither do we.

Few weeks ago had an old guy come in asking for a UPS Flat Rate envelope. Normal confusion, we tell him only the post office does flat rate with their Priority Mail envelopes. He insists "Nope, you guys do flat rate."

Thus ensues a nearly ten minute argument where this old fart refuses to accept the testimony of four separate employees that we do not and have not ever offered any sort of flat rate shipping option, and this guy apparently knew more about our jobs than any of us.

He ends up pulling up a website, which to my surprise did explain why he would think we offered flat rate:

https://www.ups.com/us/en/support/shipping-support/shipping-costs-rates/flat-rate-shipping.page

So apparently UPS does offer that option? But the stores aren't allowed to sell it? I had to tell the guy that if he wanted to use those options he'd have to make the label himself with UPS (and then had to explain that UPS and The UPS Store are different companies, the usual) and he finally stormed out in a huff.

Hello everyone I was just curious when you do a shipping and you in put the dimensions do you do the +1 inch for all boxes that customers bring or input the exact dimensions! Is there a right way ?

Hey all, my new business ships small vitamin sachets, they are 3x4 inches, and i want to put these in something small and economical via UPS (because its close to my home). Id just be shipping around 3-5 at a time max. What's the most economical size dimension mailer? I was thinking a bubble mailer, but then again i dont want them to get squished, so i was thinking something made of cardboard, but dont want something that will drive the price up.

Any ideas would be greatly appreciated, thank you! Looking for the best size dimension to achieve what I want while keeping it secure and costs low.

I sold a scooter online and went to UPS to deliver the package 📦 in a nice tight package and they said we cannot ship out bulky items .
So do I need to use fed ex ?
By the way it’s not even 80 lb more like 74 lb one of those electric scooter

Today I have ~70 boxes going out averaging ~35 lbs. each. This has been my biggest outbound shipment ever. I usually have around 30 boxes, twice a week. They're going to need 2 empty UPS trucks to pick up today's shipment. Could they just say "no it's too much stuff" or will they always pick it up? I feel like their partnership with Amazon is too important that they want to keep people like me happy. Any insight?