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Has anyone experienced this before? if so how long did it take? I paid an extra $50 to 2nd day air this! It is extensions and my appt is thursday….. it was initially arriving tomorrow
I understand it’s still cold out and some roads are bad. However, roads in my area are clear, and even searching up my zip doesn’t show any severe weather delays. Not to mention while I was out with friends, I saw 3 UPS trucks, 4 USPS, and 1 Amazon truck. So I can see that they’re at least trying to get a bunch of stuff out. I promise I’m being patient, I really just want to have like an estimate. When I speak to an agent they just tell me to turn notifs on and/or be wait. I just don’t want my package to be lost in that whole system
As the attached screenshot shows the UPS app is showing this "We're sorry, delivery is taking longer than expected. Your package has been temporarily delayed." message for 3-4 days without showing any reason. Also it's not showing any estimated delivery date for a long time. Any idea what that message means or if calling UPS and asking their representative help me get more info regarding the delay?
For what it's worth, the sender created the shipping label with Birmingham, AL as sender address but dropped off the package at Ridgeland, MS. Those are 2 different states altogether. Might it be creating any problem?
Another question I have is as you can see the late update was "The UPS Store® printed and applied the shipping label." What does that mean actually? When the customer dropped off the package didn't it have any shipping label on? I mean when I drop off a package in UPS I've never seen this particular update. The only update I see is "package dropped off" before it becomes "on its way". But I prepare, print and attach the shipping label to the shipment before dropping it off. So I'm just trying to understand did UPS actually help the shipper to pack the shipment or they printed or what?
I'm concerned and asking all these questions because the shipper is a stranger from whom I've bought something expensive (though I paid by PayPal Goods and Services and also used my CC, so I should be safe) and he hasn't been particularly cooperative regarding the shipment info and such.