Buffalo was a stop before the passport should have been routed to Rochester, NY. Tracking wise, no updates after arriving in Buffalo. I've reached out to UPS to open investigation and bunch of things from r/ups. Something from the sub was to see about reaching out to the UPS location. Issue is my passport isn't US, so it is going to complicate a lot of things if this is actually lost.

Does anyone know a way phone/physical address of the UPS location where the packages gets sorted?

Anyone who works for UPS in Buffalo, will you be able to help out on reaching out to someone over there who can help? I'm in Rochester, NY and don't have a car. So it is not easy just to drive/get to Buffalo. Thank you so much

I have 2 missing signature required packages, both of which were marked as delivered yesterday. Both were signed off with my street name. One is an expensive gift, the other is something I need for work today.

Def want to figure out where these things are, and I'm not totally giving up hope because signing off on them with my street name sounds like either a small snafu or a shortcut (and for the same thing to happen on 2 packages seems like it's part of some kind of plan?). Any ideas for how I can find the local center that might actually know what's happening? Calling the 1-800 number didn't get me anywhere

Well, I’m doing a lot of late work over the next few days packing things up and need a late UPS drop off. UPS’ locator is completely wrong pretty much all the time. UPS has just thrown on stickers saying the drop box times have gotten earlier but nobody’s taken the time to update their website/app. The Bailey location says 8pm online but it’s actually 5pm. There’s no drop off listed at the airport which is often the latest location in any city.

Anyone know if there’s any facility with a later drop off then 5-6pm? I kinda can’t believe the folks at Bailey aren’t able to pop outside to the drop box one last time around 8 or 9pm before the air shipments get sent off to the airport. It feels like the pandemic just gave these shipping companies an excuse to get a lot lazier.

If anyone has any experience dropping off late packages anywhere in the area, I’d appreciate it. If there’s a reliable very late drop off even in Rochester, I’d do the drive. Thanks!

Update: Thank you everyone for the comments. Indeed, we needed a late drop-off location that would enter the UPS package stream same day, so drop-off locations like CVS or Advance Auto, or even UPS Stores after pickup time wouldn't have worked. In the end, because of the sheer volume we were shipping, they let us come into the terminal late and drop off our shipments with the trucks coming in. So, on the day we really needed it, UPS came through for us. But, thank you to all for all the suggestions!