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Have they gotten rid of it permanently? I feel like, at the rate they've been stripping features from online tracking, within a year or two it's literally just going to tell you when your package has shipped, and when it's been delivered. Seems to be a trend toward greater opacity between corporations and both their customers and their employees/contractors.
Honestly that feature was terrible for the drivers. I had customers finding me on my brakes, driving into industrial parks, blocking me in on docks, walking into docks and businesses, being coming safety hazards, just so they can get their Nikes. I’ve had people threaten to hurt or kill me just because I told them, “sorry I can’t get to your package right now” or “I have to deliver all my air first” or “Sorry my truck is too packed” or “I just don’t have it”
it was just not worth it
The tracker is pointless. No way to know when you're the next stop. Saying they're nearby means nothing since drivers go in any order they feel like
I get a map that pops up in my app about half the time. Sometimes the 3 promps (on the road, in your area, almost there) work great. Sometimes they never move at all and sometimes i don't get any map. Is this the specific truck that determines if this works? Is it my service level or maybe the driver? I'd like to understand it if at all possible thanks.
when your package is out for delivery (and assuming your drivers vehicle has support for it) paste your tracking number at the end of https://www.ups.com/wmd/map/request?z=
I was logged in to my account but idk if it works without logging in to your ups account
that's it, hope you have a nice day :)
I really liked "follow my delivery." I'm not home often, so if I saw my driver close to work, I would just run out to the general area and pick it up from them. Todays package isn't showing up. Is this no longer a feature?
877-289-6418, option 4 (other) I just was able to speak to a live UPS person about my delivery issue (3 failed delivery attempts, even though I was home, and now being returned to sender). Found out the identity of the sender, contacted sender, and make alternative arrangements. I chose call-back option and got a call back within 10 minutes. It seems to me that 800-742-5877 is strictly Artificial Intelligence no matter what time you call.