I had gotten a secondhand thermal label printer when I first started selling, and initially purchased a box of labels as well. After I had bought the blank labels I realized you can get free labels from UPS. No big deal, I figured I would just use them all up and then start using the roll that UPS provides.

Well today was my last label of the ones I bought previously. I went to switch out the roll, and feed the first label until it recognizes where to stop at the perforation, it didn’t want to stop. It just keeps feeding until halfway into the second label.

I had a few extras blank ones from the labels that worked and kinda made a makeshift roll to deduce that it was just the UPS labels that didn’t work. I taped two goods ones, a ups one, and then a good one. To my surprise it recognizes the two first labels and then after seeing the ups label it does the same thing and fed halfway into the last label. I’m thinking it has something to do with the thickness of the UPS label somehow, as it does feel a few mil thicker.

So does anyone here utilize the free UPS thermal label rolls and have a machine that works well with them?

Thanks

Apparently it's possible to rent a thermal label printer through UPS for $3 per week or for free. There's a number to call but it didn't even have the option to speak to a representative, so I'm not sure if things have changed since the pandemic. I'm also thinking it's less likely UPS will give them out now because the demand for them is much higher. The zebra LP2844 is worth more than 3x what I paid for mine 2 years ago. Has anyone else tried to get the printer within the pandemic?