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UPS
ups.com › us › en › business-solutions › ups-billing
Understand and Pay Bills | UPS - United States
The UPS Billing Center allows you to view invoices, manage payment methods and pay your bills for existing shipping accounts.
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Ups
apps.ups.com › sys › ebill-maintenance-page.html
UPS Billing Center
UPS Billing Center · English · UPS Billing Center has moved to https://billing.ups.com/home · ups.com: Home UPS Global UPS Corporate · Web Site Terms of Use Privacy Policy Trademarks UPS Tariff/Terms and Conditions · Copyright © 1994-2012 United Parcel Service of America, Inc.
Discussions

How the hell do I actually pay UPS for an invoice?
For future reference and anyone who stumbles across this post, I found the answer. UPS does not have any payment option in their website. The only option is to either call in and pay by credit card over the phone, or mail them a cheque. I hope one day that UPS realizes it is no longer 1995. More on reddit.com
🌐 r/UPS
15
13
July 10, 2020
CANT FIND MY INVOICE
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
8
4
September 25, 2021
tips on how to pay invoice?
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
5
0
May 30, 2025
UPS duties invoice after I received package. Do I have to pay?

It doesn't sound like you know what duty charges are.......Duty is not a fee that UPS charges, they are collecting extra taxes for the federal government. If you bought the same product from a Canadian seller you would not have been charged these extra taxes. If you don't pay it will go to collections.

The Canada Border Services Agency collects duty and taxes on imported goods, on behalf of the Government of Canada. Duty is a tariff payable on a good imported to Canada. Rates of Duty are established by the Department of Finance Canada and can vary significantly from one trade agreement to another. No duty is payable on goods imported for personal use, if it is marked as "made in Canada, the USA, or Mexico", or if there is no marking or labelling indicating that it was made somewhere other than Canada, the USA, or Mexico. Most imported goods are also subject to the Federal Goods and Services Tax (GST) and Provincial Sales Tax (PST) or, in certain provinces and territories, the Harmonized Sales Tax (HST)

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70
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August 27, 2019
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Reddit
reddit.com › r/ups › received an international package services invoice
r/UPS on Reddit: Received an international package services invoice
March 21, 2025 -

Today I received an international package service invoice(after I received the product) for a purchase I made on a what seemed to be US based website. I ordered a fishing rod from a decently popular brand that said all shipping was included. Now, two weeks later after I receive the product. I just got this letter from UPS in the mail. Is this a scam? Am I liable for these charges? I never gave permission for any brokerage or custom charges, just used Apple Pay as if I was buying off any other website. The item was $170 and they are saying that I owe $47 for duty fees and brokerage charges

Top answer
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Duties/brokerage (if paperwork is done by the carrier) are always assessed for cross-country sales, more or less. These fees are not part of the shipping cost via UPS normally, as they are not fees for actually transporting the package. Duty fees is what your country is taxing you for importing an item instead of buying one in your own country. Brokerage is what UPS is charging for doing the clearance paperwork/submission for you. Depending on the exact service level that the seller paid for when shipping, there's options for the seller to specify that they want to pay those fees for you when they happen (DDP). If that is not done, then the recipient pays the fees (DDU/DAP). If you want to avoid brokerage charges in the future, then you will have to submit the paperwork (invoice and such) to Customs before the package hits your country (usually part of the border patrol part of your country's government). For a UPS package you want to call the UPS customer service number and let them know that you'll be self-clearing as soon as you have the tracking number from the shipper. The details vary, so lookup how to "self-clear" in your own country for steps. If you have ordered foreign stuff before and not had to pay duties/brokerage, then it was likely one of the following three situations. The item had already been imported, it was already cleared and in your country (for example buying from an import shop). Thus the taxing and paperwork was already done, so it was a standard domestic shipment to get to you. The seller opted to pay your taxes and the brokerage for you (sometimes done for high-value shipments, designer purses or whatever). Lots of sellers aren't doing this anymore though, to save money. The item was below the "de minimis" value and thus not taxed (and the seller paid for the brokerage for you). What the minimum value for taxing is and if it even applies depends wildly. When the item was ordered, which country it came from, which country it came to, even the specific combination of those, etc.
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Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
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UPS
ups.com › us › en › shipping › international-shipping › commercial-invoice
How to Create a Commercial Invoice | UPS - United States
We’ll help you fill out your commercial invoice as you’re creating your shipping label. It is important to provide accurate and specific information in order to avoid customs delays. If you have a UPS account, we can transmit your commercial invoice digitally (to enable Paperless® Invoice, go to your account details screen).
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Ups
assets.ups.com › adobe › assets › urn:aaid:aem:d9f5385c-1e5e-4980-ab2a-b67083513282 › original › as › pl-invoice-guide-gb-en.pdf pdf
A quick guide to reading your invoice 1. Contact Ways to contact
allows you to track the status of your order at any time on ups.com. ... This reference is an optional identifier that you define by completing the “reference” fields during · the shipping process. For example, this could be a purchase order (PO) number, a company name · or a phrase that ...
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UPS
ups.com › us › en › support › contact-us
Help and Support Center | UPS - United States
If you don’t have an invoice, call 1-800-811-1648 for domestic billing support or 1-866-493-7140 for import billing support. ... If you pay your bills using your digital wallet in the Billing Center, you can easily update the expiration date ...
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UPS
ups.com › gb › en › business-solutions › ups-billing
UPS Billing Centre | UPS - United Kingdom
The UPS Billing Centre allows you to view invoices, manage payment methods and pay your bills for existing shipping accounts.
Find elsewhere
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UPS
ups.com › assets › resources › media › en_GB › invoice_1.pdf pdf
FROM Contact Name: Phone: Shipment ID: Invoice No: Date: PO No:
Invoice No: Date: PO No: Terms of Sale (Incoterm): Reason for Export:  · SHIP TO · Tax ID/VAT No: Contact Name: Phone: SOLD TO INFORMATION · Tax ID/VAT No: Contact Name: Phone:  ·
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UPS
ups.com › vn › en › business-solutions › ups-billing
UPS Billing Centre | UPS - Vietnam
The UPS Billing Centre allows you to view invoices, manage payment methods and pay your bills for existing shipping accounts.
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UPS
ups.com › media › en › invoice.pdf pdf
Invoice Page 1 From Tax ID/VAT No.: Waybill Number: Shipment ID:
Invoice Number (Reference 1): City State/Province: Purchase Order Number (Reference 2): Postal Code Country/Territory: Terms of Sale (Incoterm): Phone: Reason for Export: Ship To ·
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Reddit
reddit.com › r/ups › how the hell do i actually pay ups for an invoice?
r/UPS on Reddit: How the hell do I actually pay UPS for an invoice?
July 10, 2020 -

UPS sent me a bill for brokerage charges after dropping off a package.

Their website is a total fucking mess and of no help whatsoever. It made me create some kind of corporate billing account (which I don't need), save credit card information, but then there's no way to add an invoice to it. I tried searching for invoices, but nothing comes up. It only seems to track things that I have shipped out or something.

I tried their tracking website to look up the package, but there is no payment option after I find the package.

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Shipscience
resources.shipscience.com › help center › getting started
Setting up your UPS Billing Center
The UPS Billing Center is an online portal that allows you to view all of your shipping invoices in one place, giving you quicker access to information than the old school paper invoice.
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Sifted
sifted.com › home › blog › how to add and set up a ups billing account
How To Add and Set Up a UPS Billing Account » Sifted
May 7, 2025 - Provide the necessary details from your recent invoice, such as Invoice Number, Amount Due, Invoice Date, and Control ID. This information is crucial for verifying your account! After successful authentication, you’ll receive a confirmation message which means your account is now officially enrolled in the UPS Billing Center.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 7e2a7cf8-f6ae-4e6a-8fbd-b59d22c9da57
UPS delivery service invoice bogus?
January 6, 2024 - I rarely use UPS. in 2023 I may have had 4 or 5 orders that were shipped UPS. I typically print all shipping labels thru amazon shipping (if there are issues, then I will print the shipping label thru third party software (pirateship, etc). BUT, I just got a UPS INVOICE (in the mail) for $100 for a package UPS supposedly shipped on my behalf. it was address to amazonmarketplace. and then had my LLC name and address below that. it's for NEXT DAY AIR RESIDENTAL LETTER (except I never ship next day air) which is very expensive. and most the charge is from a supposed AUDIT. they appear to have AUDITED THE SIZE OF THE PACKAGE and then tacked on $75 from the audit. by the way, I have never got a UPS invoice in my life.
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Reddit
reddit.com › r/ups › cant find my invoice
r/UPS on Reddit: CANT FIND MY INVOICE
September 25, 2021 -

I am shipping a package and I got an email that says that customs need me to send a copy of the invoice because the one I sent is wrong (only sent one page). So now I need to access the invoice and send it again so my package can continue its way. Does anyone know how I can access the invoice? I dont have the electronic invoice thing.

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UPS
ups.com › assets › resources › webcontent › en_GB › Commercial-Invoice-Guide-gb.pdf pdf
Everything you need to know about completing a commercial invoice INVOICE
Total invoice amount. Is the total after all discounts are taken off and all charges ... Total No. of packages. Is the number of packages included in the shipment. Total weight. Total weight (kg or lbs) is the shipment weight including packaging. Currency code. Currency code indicates what currency the values are listed ... ©2023 United Parcel Service of America, Inc. UPS...
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Nwfconline
nwfconline.com › ups_invoice
UPS Invoice
This area allow for processing and job costing of weekly UPS invoices.
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Reddit
reddit.com › r/ups › tips on how to pay invoice?
r/UPS on Reddit: tips on how to pay invoice?
May 30, 2025 -

Hello,

We use international package services for our business and the online pay portal won't recognize our customer ID (ups.com/guestpay/us). So I call them, but everytime I call its 1.5+ hour on hold. It ties up my phone and is not good for my mental health to go through this everytime. I use the phone number 502-485-2222.

If there is any pro-tip on how to make this process easier, please let me know. They are giving me late charges now when they won't even answer the phone for me to pay the invoice.

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UPS
ups.com › cn › en › business-solutions › ups-billing
UPS Billing Centre | UPS - China Mainland
The UPS Billing Centre allows you to view invoices, manage payment methods and pay your bills for existing shipping accounts.