Order limits / how to order 4x6 ship labels?
Infuriated By Ordering Supplies
I have always called in at 1800 877 8652 and lately it just says a few sentences and hangs up.
Is there no agents anymore to order supplies?
I order item 0177400603 which is a roll of 900+ 4x6 labels.
I need 64 rolls.
The website shows a limit of 1… I’m going a bit mad here trying to figure out how to get around the limit of “1” and the stupid phone line not working anymore.
Any tips?
OK, long story short, here are all the details
Ever since 2020, I have ordered Item # 02774006 - 4" x 6" FanFold Direct Thermal Labels at least 50 times.
Starting in 2022, UPS tells me that item does NOT exist in their catalog.
FYI - when I order supplies online, 02774006 is still the correct #, but just doesn't always show as available for me.
The catalog I get for every supply order also says 02774006 is still the FanFold version.
UPS tells me that the FANFOLD one is now another #. It was 1 time.
Next 3 times, they've been giving me random 4" x 6" labels like the roll, a bigger sized label, etc.
What on earth is the 4" x 6" FanFold Direct Thermal Label's item # now?
Asked several UPS customer service rep what the item # is and no one can answer me. They literally ask me unrelated things like, "What's your address?"