I used to be able to tack my delivery driver on a live map, but now I always see this message below. I have tried contacting customer service, and they claim that it must be the sender that changed their settings to not allow live tracking. I don't believe this is true because it always used to work and now all of a sudden it does not work for any of my incoming packages. Anyone have any insight? *Edited to add that I am a paid UPS My Choice member.
I get packages delivered frequently by UPS. Within maybe the last month or so I've noticed that when the package is out for delivery I am no longer getting the option to track the progress on the live map. This has been happening with UPS Ground packages and is happening right now with a UPS Next Day Air Saver package which is out for delivery right now. I checked within the app and I am not seeing the option to track on live map and I also checked on my PC through the UPS website. Has anyone else experienced this problem recently?
Hi everyone, recently, the Follow my Delivery map has not been working for my recent packages. Without it, I just have to wait around all day long because UPS could show up at anytime. If the map was showing I could just make sure I’m available when UPS comes in my area. Is there any way I can get the map again? Today I have a package coming from Amazon and due to high theft, everything needs a signature, so that‘s why I have to wait around all day if the map is not showing. I‘ll give a picture below of what the tracking shows me. Thanks!
not a huge deal just curious, probably the 3rd time I've seen this happen, still waiting for my package today, at least UPS always delivers to the right house unlike USPS, thank you UPS drivers!
I can’t find a common thread between the times I do and don’t get the option to check the driver’s location on the tracking map. I essentially always get next day air, maybe once or twice I’ve gotten second day or NDA early. Probably get the prompt to check the live map once out of every 5-10 deliveries
I'm a UPS My Choice Member and have used this feature before. I like being able to track the UPS truck on the map. Now with a package out for delivery today the feature is gone and I'm signed in. Is this feature not available anymore?
It makes coordinating to sign for a package damn near impossible in certain circumstances where you may miss the exact moment they show up unannounced and split. why does UPS limit this info for the customer when i’m sure it’s readily available?
Have they gotten rid of it permanently? I feel like, at the rate they've been stripping features from online tracking, within a year or two it's literally just going to tell you when your package has shipped, and when it's been delivered. Seems to be a trend toward greater opacity between corporations and both their customers and their employees/contractors.
Honestly that feature was terrible for the drivers. I had customers finding me on my brakes, driving into industrial parks, blocking me in on docks, walking into docks and businesses, being coming safety hazards, just so they can get their Nikes. I’ve had people threaten to hurt or kill me just because I told them, “sorry I can’t get to your package right now” or “I have to deliver all my air first” or “Sorry my truck is too packed” or “I just don’t have it”
it was just not worth it
The tracker is pointless. No way to know when you're the next stop. Saying they're nearby means nothing since drivers go in any order they feel like