I can’t find a common thread between the times I do and don’t get the option to check the driver’s location on the tracking map. I essentially always get next day air, maybe once or twice I’ve gotten second day or NDA early. Probably get the prompt to check the live map once out of every 5-10 deliveries

I used to be able to tack my delivery driver on a live map, but now I always see this message below. I have tried contacting customer service, and they claim that it must be the sender that changed their settings to not allow live tracking. I don't believe this is true because it always used to work and now all of a sudden it does not work for any of my incoming packages. Anyone have any insight? *Edited to add that I am a paid UPS My Choice member.

I like the new design personally but it almost seems like they've removed one or two pieces of info that they typically give you. Oddly, I find that until it moves into "On the Way" status that its the regular, normal UPS tracking page.

Posting this mostly out of curiosity but usually I'm able to track my delivery via the UPS app as it pops up with a little GPS map that shows where the truck is located, I've formed a relationship with the driver and sometimes I'll meet him in my neighborhood to pick up my package. He told me he prefers it because it saves him time, apparently his routing takes him in and out of my neighborhood several times throughout the day and I save him a little time when I meet him in the neighborhood at the start of his route. Well today I have a package coming and this morning the tracking showed it loaded in the truck and the little GPS map with the truck was up and working but as soon as it went out for delivery the map disappeared, just curious why or how this might happen, is it something the driver can turn on/off or just a malfunction with the gps in the truck? Just find it unusual that it was working right up until it went out for delivery, thanks for any insight in advance.

edit: I'm assuming there's just an issue with the gps itself as the map did populate eventually and was showing for a while but then disappeared again randomly.

not a huge deal just curious, probably the 3rd time I've seen this happen, still waiting for my package today, at least UPS always delivers to the right house unlike USPS, thank you UPS drivers!

I get packages delivered frequently by UPS. Within maybe the last month or so I've noticed that when the package is out for delivery I am no longer getting the option to track the progress on the live map. This has been happening with UPS Ground packages and is happening right now with a UPS Next Day Air Saver package which is out for delivery right now. I checked within the app and I am not seeing the option to track on live map and I also checked on my PC through the UPS website. Has anyone else experienced this problem recently?

Hi everyone, recently, the Follow my Delivery map has not been working for my recent packages. Without it, I just have to wait around all day long because UPS could show up at anytime. If the map was showing I could just make sure I’m available when UPS comes in my area. Is there any way I can get the map again? Today I have a package coming from Amazon and due to high theft, everything needs a signature, so that‘s why I have to wait around all day if the map is not showing. I‘ll give a picture below of what the tracking shows me. Thanks!

It seemed that it didn't work during tracking my package like it was sporadic. I am wondering if anyone knows if it has bugs or might get turned off sometimes.

Just curious how accurate the truck location is on the live map. Every time I have a package coming and I check it the truck is always right around my area but I don't end up getting the package until hours later and see the truck driving all over town. Today my delivery is scheduled 12pm-4pm EST and from like 11-12:30 truck was right in my area even on my same street at one point right in front of my building lol. I'm not trying to rush, timing doesn't matter I'm home and off today anyways but I do have to sign, was just curious how it works. I read has to do with package priority but I have two diff packages on the truck one being 2nd Day Air and other Worldwide Saver, as well as an Amazon pickup scheduled for today but that usually happens later in the day prob diff truck.

Anyways, just home bored and curious how the route process works.. thanks!

Have they gotten rid of it permanently? I feel like, at the rate they've been stripping features from online tracking, within a year or two it's literally just going to tell you when your package has shipped, and when it's been delivered. Seems to be a trend toward greater opacity between corporations and both their customers and their employees/contractors.

I’m scared the driver will drop it off at the wrong place. Is this live map wrong sometimes?

It makes coordinating to sign for a package damn near impossible in certain circumstances where you may miss the exact moment they show up unannounced and split. why does UPS limit this info for the customer when i’m sure it’s readily available?

hello! is there a way to track where the UPS truck is? I have an emergency and my son can not leave work to sit at my house all day to wait for the package. I also leave for vacation tomorrow so won’t be back for a while.

Doesn’t seem like it updates often.

I have a package coming, says "will arrive by 7 pm", it's now 7:30 pm. Checked the map a while ago and for about 30 minutes the map showed the truck sitting in the same spot. I once saw the back of a UPS truck open up (we assumed the driver was on his lunch break) and out jumped a pretty young woman who giggled at the driver and said goodbye. Ain't love grand? Now the map shows the truck being on top of the Walmart building down the street from us, not being on the street itself. I went out and looked down the street - I don't see the truck, must be one of those new UPS "stealth" vehicles. How can a package be on a truck early in the morning and not get delivered until 8 pm or whatever?

I thought for sure that UPS offered the live tracking where you see a map of where the truck is and you can follow it.

I just missed a delivery because it didn't require a signature and I expected the driver to leave it, but I guess they have to hand it to a person.

I didn't hear the truck and missed the delivery.

Q1. Does UPS have a map where you can track where the truck is?

Q2. I signed up for every alert, looks like one of them is when they're about to deliver. How soon is that before the actual delivery?

Like does it show exactly where the driver is or it's just an estimate where the driver is?

P.S. I have a Next Day Air package with Live Map tracking and it shows a brown UPS box on the map and it's close to my house but the driver only has 40 mins left since it has to be here by 10:30AM.

I have a package arriving today and was glad to see the option to track the delivery van I'm real time on a map. Saves me from being tied to the house and I can meet the driver. I'm wondering about drivers ' thoughts on this feature. I can see people tracking you down to get their package. Are there other downsides? Do you like it?

Is there any way to view the Live Delivery Map using your tracking number at UPS.com instead of using the link you usually receive in hte email?

I have a package that is showing as Out For Delivery, but it also shows a Scheduled Delivery date of Monday, so I haven't received the email saying "You have a package expecting to be delivered today".