I bought a item off Amazon which was already in the same city as me, and i needed it returned back so i used the ups pickup feature off amazon which they say
Before UPS comes, securely pack your return. UPS will bring a prepaid label for your package. UPS will pick up your return package on the next business day. An adult must be present. If the first attempt fails, UPS will try again 2 more times on the next 2 business days.
However when ups came they never gave me no type of label or nothing they just came and too it, it has been 4 days now with no updates or tracking number the package was already in the same city as me when it was delivered to me so it should take 4 days for them to return it back. WHAT DO I DO?? Do i continue to wait and they will eventually give me a tracking number or do i start searching in public.
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Afternoon Y'all,
I made the Amazon return request this past Thursday(May the 12th), and the return confirmation stated that UPS would be by on the next business day to pickup the return(Friday the 13th in this case).
A driver never came by, though. I WFH and had even left a note on my door basically saying that the item was boxed up and ready to go and to please knock. Nada(I'm getting the vibe that no one came by period).
Is this normal? I.E, Amazon overpromises next business day pickup? Or did I fall through the crack somewhere?
Believe me, I'd much rather just take this return to the store. I'm fully capable of doing so, but Amazon isn't giving me that return option. I either wait for a driver, or pay to ship it back on my own out of pocket.
A seller on eBay drop-shipped something to me from Amazon (I didn't know she was going to do that, and she had the wrong item sent). She sent a QR code to return it to Amazon via the UPS Store which said above and below it, "no package or label needed."
So I took it to the UPS store yesterday (Friday) and they gave me a receipt for it. But the tracking/reference number isn't recognized by my UPS app. And the receipt says "Carrier and Service: Contact Amazon for Status." The tracking number begins with DB, not 1Z.
Is there any way I can track this? The seller seems kinda shady and non-communicative, and seemed upset that I wanted to return the item, and I don't quite trust her to tell me when the package has arrived.
This is the first time when I dropped off a return I wasn’t given a ups tracking but only a reference number and the receipt says to contact Amazon for status. Anyone else experienced this or know what could be the cause of this?
It's been a total nightmare dealing with Amazon's CS, so hoping folks can help on here. Amazon only gave me a UPS pickup as my return option, and I live in an apartment when a pickup isn't possible. Few questions:
-Do I need to call UPS to set up a pickup? How do I let them know about the Amazon return label if Amazon doesn't give you a tracking number?
-If I don't leave the package but schedule the pickup, will the driver leave a return label?