I have the ups app and it says that an attempt was made to deliver my package, when I didn't hear a knock or receive a phone call, so since I can't change the address instructions for some reason I want the app to send me a notification when the driver is about to deliver my package or the closest to that. I think that's what the "pre-arrival" notification does but I don't want another failed attempt so I thought I would ask here
Viewing a thread - UPS Pre-Arrival: Your Driver is Arriving Soon!
"Your Driver is Arriving Soon!"
"Pre-arrival" notification
What does “Your Driver is Arriving Soon!” mean?
I hate this. There is zero definition of what "soon" means so it is completely useless. UPS usually comes through my neighborhood late in the evening, but of course the one time I actually have to sign for my package, they tried to deliver at 1329 yesterday afternoon. Whatever, it happens. Today I'm stalking my tracking app and I get a notice of, "Your Driver is Arriving Soon!" So I bustle out of work and head home. I've been here an hour now and have to head back to work, but no sign of the driver. I just completely burned my lunch hour because of this notification and I'm going to miss my delivery again. What is the point of this "feature" if it doesn't actually even mean anything? Why even bother changing from "Out for Delivery" if it's still hours away? /endrant
Update delivery was made four hours after initial status change on the app. Kill the "feature." It's completely useless and only causes user frustration. Drivers get there when they get there. I'm just wanting to know what corporate goon thinks four hours is "soon."