You will get a refund automatically if it is not used, however since they had problems with payment on third party sites the last few months, you can write UPS an email stating you want the shipment to be voided and they will get back to you. Always best to be logged in when you create a shipment. Answer from Rosendalen on reddit.com
Reddit
reddit.com › r/ups › do ups refund unused label
r/UPS on Reddit: Do ups refund unused label
June 4, 2021 -
I created a label, but haven't got time to post it. Do ups refund unused label ?
Pitney Bowes
pitneybowes.com › pitney bowes support › voiding or refunding a ups or fedex label in pitneyship
Voiding or refunding a UPS or FedEx label in PitneyShip | Pitney Bowes Support
April 21, 2026 - Select the Batch Shipments tab. Select the arrow next to the batch that contains the label(s) you wish to refund/void. Check the boxes next to the labels you wish to refund/void. Select the Refund or Void option. Select the box to agree to the conditions. Select Continue.
Videos
Pirate Ship
support.pirateship.com › all collections › ups® shipping services › how to refund ups labels
How to refund UPS labels | Pirate Ship Support
1 week ago - To refund your UPS label, click the label you want to refund on your Ship page and navigate to the bottom of that shipment's page.
Reddit
reddit.com › r/ups › how to void a shipping label with no account
r/UPS on Reddit: How to void a shipping label with no account
December 1, 2023 -
So I created a label through UPS.com and never created an account. I used PayPal to pay for the label. I am trying to void it but have no idea how to manage the label. I tried creating an account using the same email address I used as the shipper but there is no label in my shipping history. I have zero control over it other than an email in my inbox that links to the shipping label.
Top answer 1 of 4
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Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
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You will get a refund automatically if it is not used, however since they had problems with payment on third party sites the last few months, you can write UPS an email stating you want the shipment to be voided and they will get back to you. Always best to be logged in when you create a shipment.
Pitney Bowes
pitneybowes.com › pitney bowes support › voiding a ups or fedex label in pitneyship pro or pitneyship enterprise
Voiding a UPS or FedEx label in PitneyShip Pro or PitneyShip Enterprise | Pitney Bowes Support
February 5, 2026 - If the Void option is not available, you can still mark the label as cancelled in your history if needed. Select Shipping & Mailing > Request a Refund.
UPS
ups.com › us › en › fragments › support-portal-fragments › need-to-cancel-void-shipment-contact
need-to-cancel-void-shipment- United States
If you need additional help voiding a shipping label for a refund, please call our Billing Team at 1-800-811-1648 for domestic & export shipments, or 1-866-493-7140 for import shipments.
Share A Refund
sharearefund.com › home › blog › how to void unused ups shipping labels online
How to void unused UPS shipping labels online - Share A Refund
June 25, 2025 - Refund credits for unused shipping labels are delivered in the form of refund on credit card associated with a UPS account or to the UPS account directly, in the form of a refund credit.
UPS
ups.com › us › en › support › shipping-support › view-void-shipments
Void a Shipment | UPS - United States
... https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:5153ea23-d9b8-40a8-a81c-0bb8da6fc3ea · If more than 90 days have passed since you created your label, you must contact UPS to request a void.
UPS
ups.com › us › en › fragments › support-portal-fragments › refund-for-service-guarantee-ss
refund-for-service-guarantee- United States
You can request a refund by logging in to the UPS Billing Center: Billing Center · Not sure if your shipment qualifies?
eHub
ehub.com › home › a quick guide on how to void a ups label
A Quick Guide on How to Void a UPS Label | eHub
January 8, 2025 - Once you’ve completed the void process, watch for a confirmation message. UPS will usually provide a confirmation number or a message indicating that the label has been successfully voided. Finally, depending on your UPS service and account type, you might be eligible for a refund of the shipping charges.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 0562e29e-3dcf-4cec-962c-044851972e29
Label Refund Nightmares
January 18, 2025 - Shipping labels are not refundable unless unused -- never scanned, never accepted. Items that are lost or damaged have had the label used. Compensation may be available through insurance if the items were insured. USPS Priority Mail comes with $100 indemnity. Don't know about UPS.