We put together a list of common tracking statuses to help you track your package and understand better where it's at in its journey. ... Your driver left a delivery notice because we missed you the first time around. Here’s what to do next. ... Receive up-to-date alerts, photo proof of delivery, and reschedule multiple packages at once with UPS My Choice®. ... We’re here to help. Use our virtual assistant, or find the customer service route best suited for you.

Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package.

Use the following list to find the UPS Call Center telephone number for your country/territory · 01443392877 ( Local) 0800 222 2877

We've recently upgraded our online tracking experience, so now you have access to the same level of detail as our customer service agents.

View some common solutions when trying to better understand where your parcel is in the UPS system.

The first step to reaching a UPS customer agent is calling 1-800-742-5877 Monday through Friday from 8:00 a.m. to 12:00 a.m. Eastern Standard Time allows for quick company assistance.

UPS Express Critical customer Service is accessible anytime via 1-800-714-8779 within the U.S. and Canada, or call 1-913-693-6205 from outside the U.S. and Canada · UPS Express Critical Customer Service Representatives are available 7-days a week, 24 hours a day, 365 days a year

Join UPS My Choice® for free and manage all your shipments from one dashboard. Get visibility and control, including tracking alerts and delivery updates.

Enjoy the convenience and flexibility of scheduling a pickup on demand for your UPS shipment. We'll come to your address for ground, air, and international packages.

If you do not see the Change Delivery Instructions link, your package is not eligible for the Delivery Instructions service. There are several reasons a package may not be eligible for Delivery Instructions. ... Go to our FAQs section to find answers to your tracking questions.

The Postal Service Delivery Confirmation number–also known as the Package Identification Code (PIC)–is the number contained in the United States Postal Service® (USPS) barcode at the bottom of UPS Mail Innovations® and UPS SurePost® labels. If your shipment is in the USPS system, you can input the PIC number on usps.com to track or confirm delivery of your package. UPS Mail Innovations customers can also use the PIC number to track on ups.com.

October 13, 2025 - This is the #2 most popular UPS phone number out of 5. Click above to go back to the main customer service number and other contact information, including UPS email addresses, twitter handles, and live chat options. ... Main phone number · Toll-free · 24 hours, 7 days · Select the option to report a problem with a shipment, select "Shipment", enter tracking number (or press 0#), when the system asks for a "Wes" or "No" to receiving tracking updates via text say "Customer Service" then repeat "Customer Service" when it asks again.

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If you need to pay charges for a package being delivered to you, you can view and pay using the Tracking or InfoNotice number.

Delivery Order/Sub-PRO Number: Less-Than-Truckload (LTL)/and Truckload (TL) child shipment tracking numbers House Air Waybill: Used for air freight movement House Bill of Lading: Used for ocean freight movement PRO Number: Used for surface freight movement UPS Delivery Notice: A bar-coded notice, which includes a 12-digit reference number, given on first delivery attempt in select countries UPS Service Notice: A notice given on first delivery attempt in select countries

Postal Service when Delivery Confirmation is requested Sequence Number (MMS/MMI Number): an 18-digit number assigned internally by UPS Mail Innovations or UPS Worldship Mail Innovations Compliant Package ID: a barcode-type identifier assigned by the shipper to each mail piece, using the structure below: MIXXXXXXNNNNNNNNNNNNNNNNNNNNNN · This indicator is made up of the following three components: MI - a UPS Mail Innovations indicator XXXXXX - a unique 6-digit customer number assigned by UPS Mail Innovations NNNNNNNNNNNNNNNNNNNNNN - a unique number, up to 22 characters, assigned by the shipper to identify a mail piece.

You can also browse help videos or contact our customer support team. ... Find answers to common questions in one convenient spot. And get the info you need fast. ... We have updated our list of supported web browsers. Note that Internet Explorer is no longer supported.

2 weeks ago - Be prepared for the call as UPS may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code. ... The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users. UPS Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. ... The best phone number to call UPS is 8007425877.

2 weeks ago - Track and manage your shipments while you travel with the UPS mobile app. ... Whether you need it there the next day or are looking to save costs, we have shipping services for your preferences. ... Customer first, people led, innovation driven.