My friend is shipping me something and he dropped it off at a UPS store in NYC around noon on December 24th. The UPS store was open and he paid the shipping costs and all. The tracking number on the receipt does not work. Every him or I attempt to track the package it just says “UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information”.

I don’t know what is going on but we are starting to get a little worried about what is happening. Does anyone know what the issue could be or why it is doing this?

Hi,

So I went to the local UPS store to drop off my Amazon returns on Black Friday (a big mistake.) According to the staff they are having intermittent issue with the Amazon return system. They scanned my return label, and fortunately, it went through. They gave me a receipt for tracking purposes. After a few days I noticed both of my returns did not show up in the Amazon app so I pulled up the physical receipts to get the tracking numbers. Unfortunately for me the label was crooked so I missed a significant portion of the tracking number.

Is there a way for me to get the complete tracking number, somehow? Is this something the staff at the UPS store can help me with? I have the date and time stamp on the receipt, are they able to look it up in their system?

We sent a item via UPS back to Amazon that got lost, and Amazon need us to provide proof it was sent (receipt with a tracking number).

We have the receipt, but the tracking number itself was sent to us by UPS in a email.

Not sure what to do about this?

Any help would be most appreciated.

For whatever reason, no tracking number on my receipt for a repair return to Canon in VA is working on my app or the website to track shipping. I’ve tried pretty much every number on this receipt. If anyone can help out, I’d appreciate it.

Hey, I'm kinda panicking and finding it hard to go to sleep 😓. I shipped out a package at a UPS store at 9/11. The packaging, and label was done at the store. I even have the credit card total amount and even the time I was there.

I learned today, the receiver that is my sister didn't receive the package. It was overnight shipping to be arriving before 12 PM. I thought, ok let me check my UPS Choice account it should tell me why. It was empty... I checked my email and I had my sister check her own and nothing.

Ok, I thought well I left the receipt in the car, so I will just put in the tracking. The receipt wasn't there... I think I threw it out while cleaning the car in a rush but I have no recollection. I even checked my trash... I'm kind of panicking on what to do. I read without the tracking I'm simply screwed and I'm not sure what to tell my parents.

Edit: I apologize if this isn't the right place to be asking. I will delete the post if needed.