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UPS
ups.com › us › en › support › shipping-support › view-void-shipments
Void a Shipment | UPS - United States
Once you've successfully voided the package, a red dot will appear next to the package in the Voided column.
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ShipScience
shipscience.com › what-does-shipment-void-mean-for-ups-customers
What Does 'Shipment Void' Mean For UPS Customers?
September 27, 2024 - If a shipment is voided, you may have the option to reschedule the delivery or request a refund. Understanding UPS’s policies on refunds and rescheduling can help you make informed decisions to minimize disruptions. Leverage UPS’s tracking tools and services, such as UPS My Choice, to monitor shipments in real-time and manage delivery preferences proactively.
Discussions

Received shipment email, UPS tracking says "Shipment information voided". Anyone else gotten this?

I have the same problem now too. Here's how to get your new tracking number:

  • Create a My UPS account if you do not already have one (it's free).

  • Log In to your account.

  • Check your tracking number. Look under Additional Information and you should see Reference Number(s):. Copy the longest number. You'll only see this if you're logged into your My UPS account.

  • Go to Tracking and click on Track by Reference.

  • Leave the Shipment Type on "Package". Paste the long reference number you copied into Shipping Reference. Select your country and click Track.

You should see your old tracking number that has been voided along with the new valid one.

More on reddit.com
🌐 r/oculus
13
11
July 4, 2013
Text Alert Says “Shipment Void”
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
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May 21, 2021
How to void a shipping label with no account
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
6
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December 1, 2023
I voided a shipment immediately after creating it, will I be refunded?
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/UPS
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August 18, 2024
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Reddit
reddit.com › r/ups › text alert says “shipment void”
r/UPS on Reddit: Text Alert Says “Shipment Void”
May 21, 2021 -

I am having my great grandfather’s heirloom shotgun (1930s Browning Auto-5 for those curious) sent from my great uncle in IA to where I live in TN. He shipped it today via UPS to my FFL here in TN. The tracking number says it will arrive on Monday, but when I signed up for text alerts it sent me a text that says “Shipment void as of 3:30 PM”. However the tracking search on the UPS website still says its shipped with a delivery date of Monday.

Anyone have any clue whats going on? The only thing I have considered is that it might have been flagged by UPS briefly because it is a firearm (which is completely legal to ship to an FFL)

Thanks!

UPDATE: This solved itself. UPS has confirmed it is in transit and that the text alert system simply glitched for my tracking temporarily, but it is working correctly now. I will be leaving the post up for now so anyone else seeking help can view it.

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ShipScience
shipscience.com › how-to-void-a-ups-shipment-bd3ff
How To Void A UPS Shipment - ShipScience
October 4, 2024 - Voiding a shipment doesn't always guarantee a full refund; UPS may charge for the shipping label and any additional fees. Log in to your UPS account and go to the package tracking page.
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ParcelPath
parcelpath.com › home › carrier services › ups voided information received: what it means & how to fix it
UPS Voided Information Received: What It Means & How To Fix It
March 18, 2026 - UPS voided information received occurs when the carrier’s system cannot process shipment data due to incomplete, incorrect, or corrupted information. This status prevents normal package processing and tracking, effectively placing the shipment in limbo until the underlying data issues are resolved.
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UPS
ups.com › assets › resources › webcontent › en_GB › VoidShipBeforeEOD.pdf pdf
© Copyright 2017, United Parcel Service of America, Inc. All rights reserved.
If a shipment is voided by mistake, you cannot “unvoid” the shipment, but you can repeat the shipment. ... If you have a problem with your bill, simply call the UPS Billing Department at 800-811-1648 with the tracking
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UPS
ups.com › worldshiphelp › WSA › ENG › AppHelp › mergedProjects › CORE › TASKS › Void_Shipments_After_End_of_Day.htm
Void Shipments After End of Day
UPS has not taken possession of the shipment. You can void shipments after End of Day from the Shipment History window. To void a shipment from the Shipment History window: Select the individual 1Z tracking number of the package you want to void.
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Reddit
reddit.com › r/oculus › received shipment email, ups tracking says "shipment information voided". anyone else gotten this?
r/oculus on Reddit: Received shipment email, UPS tracking says "Shipment information voided". Anyone else gotten this?
July 4, 2013 -

So I got an email last night saying my order (#48323) shipped on Tuesday. However, clicking the UPS tracking link brings up a page that says,

"Shipment information voided.
The sender has voided the UPS tracking number created for this shipment. UPS does not have possession of this shipment."

I emailed support this morning but haven't heard back yet. Just wondering if anyone else has encountered this?

UPDATE: Got a reply back from support:
"Sorry for the confusion. You will get an email with the proper tracking number tomorrow."

Looks like everything's okay after all...

Find elsewhere
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Refund Retriever
refundretriever.com › home › how to void unused ups shipping labels online
How to Void Unused UPS Shipping Labels Online - Save Money
January 18, 2024 - Choose the tracking number that reads “Billing Information Received.” Check the correct box and click the “Void Selected” button at the bottom. Confirm the void claim is submitted.
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UPS
ups.com › media › en › VoidShipAfterEOD.pdf pdf
© Copyright 2015, United Parcel Service of America, Inc. All rights reserved.
You can void shipments after End of Day from the Shipment History window. Note: A Return Service Label fee cannot be voided through WorldShip. This message appears · when attempting to void a Return Service Label tracking number.
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Quora
quora.com › What-happens-if-I-accidentally-void-a-UPS-package-a-few-hours-after-dropping-it-off-at-the-UPS-store
What happens if I accidentally void a UPS package a few hours after dropping it off at the UPS store? - Quora
Answer (1 of 3): Nothing. UPS will ship the package to its destination and bill you for services rendered. UPS is able to bill for voided packages or packages that the shipper ‘forgot’ to record thanks to something called ‘closed loop’ billing. Basically the computer compares what what ...
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ShipScience
shipscience.com › what-does-shipment-void-mean-for-ups-customers-cb582
What Does 'Shipment Void' Mean For UPS Customers? - ShipScience
September 27, 2024 - One way to do this is by using the UPS tracking tool, which allows you to monitor your shipment's progress in real-time. You can also set up delivery alerts to keep you informed of any ...
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UPS
ups.com › worldshiphelp › WSA › ENG › AppHelp › mergedProjects › CORE › TASKS › Void_or_Delete_Shipments_Before_End_of_Day.htm
Void or Delete Shipments Before End of Day
On the Home tab, select Void. A message instructs you on how to void a package from the Shipping window. Click OK. The Shipment History window displays, and the last shipment that you processed is highlighted under UPS Collections.
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ShipScience
shipscience.com › understanding-what-happens-when-ups-voids-information-received-434ca
Understanding What Happens When UPS Voids Information Received - ShipScience - Helping Businesses Ship Smarter
October 4, 2024 - This indicates that UPS lacks records of the package’s origin or destination, rendering the tracking number ineffective. This article explores the reasons behind UPS voiding shipment information, strategies to prevent it, and the steps to take if it occurs.
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eHub
ehub.com › home › void a shipment ups: a step-by-step guide
Void a Shipment UPS: A Step-by-Step Guide | eHub
January 21, 2025 - Once logged in, look for the “Shipping” tab or section on the UPS website. Under this section, you should find an option for “Shipping History” or “View History.” Click on it. The Shipping History section lists your past shipments. You can search for the specific shipment you want to void using the tracking number, shipper’s reference, or other relevant details.
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UPS
ups.com › bi › en › support › shipping-support › view-void-shipments
Void a Shipment
Whether you’re using UPS to ship across the county or around the globe, we have options built to fit your needs.
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ShipScience
shipscience.com › how-to-void-a-standard-shipment-with-ups
How To Void A Standard Shipment With UPS - ShipScience
May 14, 2023 - Log in to your UPS account. Navigate to the Shipping tab. Select Void a Shipment. Enter the tracking number of the shipment you want to void.
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UPS
ups.com › gb › en › support › shipping-support › view-void-shipments
Void a Shipment | UPS - United Kingdom
Select the tickbox next to the parcel you want to void and select ‘Void Shipment’.