Super User
superuser.com › questions › 1476836 › thunderbolt-3-dock-gen-2-firmware-update-fails
thinkpad - Thunderbolt 3 Dock Gen 2 Firmware Update fails - Super User
August 29, 2019 - 2019/08/23 16:12:33 :Main pgress= 71, RetCode=259 2019/08/23 16:12:35 :Main pgress= 71, RetCode=259 2019/08/23 16:12:36 :Main pgress= 71, RetCode=259 2019/08/23 16:12:37 :Main pgress= 71, RetCode=259 2019/08/23 16:12:37 :----Used 4 seconds--- 2019/08/23 16:12:37 :Execute FwUpdateCmd.exe FWUpdate 0 TRDOCK_4300.bin, ret code=517 2019/08/23 16:12:37 :Enabling XHCI...
Lenovo Community
forums.lenovo.com › t5 › Displays-Options-and-Accessories › USB-C-Dock-Gen2-FW-utility-V1-1-13-Update-USB-hub-FW-Fail › m-p › 5117848
USB-C-Dock-Gen2-FW-utility-V1-1-13-Update-USB-hub- ...
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USB-C-Dock-Gen2-FW-utility-V1-1-13-Update-USB-hub-FW-Fail - English Community - LENOVO COMMUNITY
Point your camera at the QR code to download · Important Announcement: This Community is now read only. Please read me More on forums.lenovo.com
Lenovo Gen2 Dock Firmware Update Fail
fwupd version: main line on March 15th 2020 Plugin: ccgx Target Device: Lenovo ThinkPad USB-C Dock Gen2 Reproduction Execute sudo fwupd with -v Execute fwupdmgr install --allow-reinstall Lenovo-USB... More on github.com
0
March 15, 2022Surface dock firmware update hangs
Lenovo-USBC-2-Dock-Firmware-Update-Broke-DP-HUB-version-firmware - English Community - LENOVO COMMUNITY
Point your camera at the QR code to download · Important Announcement: This Community is now read only. Please read me More on forums.lenovo.com
Lenovo Community
forums.lenovo.com › t5 › Displays-Options-and-Accessories › ThinkPad-USB-C-Dock-Gen-2-Firmware-upgrade-failed-Update-DP-hub-FW-Fail › m-p › 5231661
ThinkPad-USB-C-Dock-Gen-2-Firmware-upgrade-failed-Update-DP-hub-FW-Fail - English Community - LENOVO COMMUNITY
June 16, 2023 - Checking current Dock FW version : ------------------------------------------------------ Firmware version is : Unknown The detail firmware version of each component : DP hub version : 0.00.000 USB hub version : 0D24,0D23 PD Billboard version : PD CCG4 version : Audio codec version : 49-0E-43 Update is necessary.
Dynabook
aps2.support.emea.dynabook.com › kb0 › STC2C041N0000R01.htm
Dynabook USB-C Dock [PA5356] - Firmware Update v1.0.0.1 to resolve potential external video output issues
December 16, 2022 - Bit [c-1:c-2] is the tx port number of first SYNA hub chip connect to GPU side Below are some examples; HSW->hub0 (TX0)->hub1 (TX1)-> hub2->(TX1)->hub3->monitor |--->(TX0)->hub4->monitor Access to hub0: -n does not need, or -n00 Access to hub1: -n100 Access to hub2: -n201 Access to hub3: -n305 Access to hub4: -n304
Lenovo Community
forums.lenovo.com › topic › findpost › 1397 › 5117848 › 5527141
USB-C-Dock-Gen2-FW-utility-V1-1-13-Update-USB-hub-FW-Fail - English Community - LENOVO COMMUNITY
February 1, 2022 - Checking current Dock FW version : ------------------------------------------------------ Firmware version is : Unknown The detail firmware version of each component : DP hub version : 5.06.000 USB hub version : 0D24,0221 PD Billboard version : 0.1.0.30 PD CCG4 version : md.0.0.37 Audio codec version : 49-0E-41 Update is necessary.
GitHub
github.com › fwupd › fwupd › issues › 4382
Lenovo Gen2 Dock Firmware Update Fail · Issue #4382 · fwupd/fwupd
March 15, 2022 - fwupd version: main line on March 15th 2020 Plugin: ccgx Target Device: Lenovo ThinkPad USB-C Dock Gen2 Reproduction Execute sudo fwupd with -v Execute fwupdmgr install --allow-reinstall Lenovo-USB...
Author fwupd
Microsoft Answers
answers.microsoft.com › en-us › surface › forum › all › surface-dock-firmware-update-hangs › 1d53bcac-b2ee-44ef-8aaa-a362d213a444
Surface dock firmware update hangs
May 19, 2018 - We cannot provide a description for this page right now
Lenovo Community
forums.lenovo.com › t5 › ThinkPad-X-Series-Laptops › Lenovo-USBC-2-Dock-Firmware-Update-Broke-DP-HUB-version-firmware › m-p › 5297319
Lenovo-USBC-2-Dock-Firmware-Update-Broke-DP-HUB-version-firmware - English Community - LENOVO COMMUNITY
March 15, 2024 - Update DP hub FW...Fail · Switch10G... ... Looks like the problem somehow resolved itself. Not sure which of the two changes fixed it. 1) updated video drivers from intel website 2) swapped out thunderbolt cable with one that came with docking station. Can't be sure which one allowed the firmware to update correctly, but everything is working again including the old USB c thunderbolt cables I was using.
Top answer 1 of 15
1
Any comments on this one from Dell support?
2 of 15
0
I have realized that I have not installed my NVIDIA Quadro's driver so I went to the Dell PRecision 7530 support site, downloaded the ISV certified drivers and updated it. Now the firmware update utility did not even find my docking station: Here is the log from it: ************************************************** ***Dell Firmware Update started on 12/15/2018 at 12:05:07*** Command: C:\Users\mm\Downloads\DellDockingStationFwUp_1.0.7_11192018_TB18DC.exe WSMT Supported: Using WMI commands. Executing: C:\Users\mm\AppData\Local\Temp\Dell\ui.exe -y -oC:\Users\mm\AppData\Local\Temp\Dell Executing: C:\Users\mm\AppData\Local\Temp\Dell\TBTSDK.exe -y -oC:\Users\mm\AppData\Local\Temp\Dell ------------------------------------------------ Dock Info Record defined in DSIS(3.0.10) Class:17, Select:22 Dock Info version 0x01 Dock Type 0x03 Dock Info count 5 Dock Info location 2 Dock Info cable Type 0x04 Dock Info flash spec ver 0x00ffffff Dock description 'Thunderbolt(TM) Dock' ------------------------------------------------ GetDockInfo Successful. Executing: C:\Users\mm\AppData\Local\Temp\Dell\UI\DellFlashUi.exe (null) (null) (null) ------------------------------------------------ Dock Info Record defined in DSIS(3.0.10) Class:17, Select:22 Dock Info version 0x01 Dock Type 0x03 Dock Info count 5 Dock Info location 2 Dock Info cable Type 0x04 Dock Info flash spec ver 0x00ffffff Dock description 'Thunderbolt(TM) Dock' ------------------------------------------------ GetDockInfo Successful. ------------------------------------------ ------------------------------------------ Power up dock successful at Location: 2 No Driver Check Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa Error: Flash Process Canceled The system Dock Firmware contents will remain unchanged. Exit Code = 1 (General Failure, eg: 'CANCEL') ***Dell Firmware Update finished at 12/15/2018 at 12:05:56*** Now the situation on Linux got worse: I cannot use any of my displays anymore :(
GitHub
github.com › fwupd › firmware-lenovo › issues › 110
Missing Firmware for USB-C Dock (Gen2)? · Issue #110 · fwupd/firmware-lenovo
March 30, 2021 - Updates for the usb-c dock gen 2 went online (in testing) on november 19th of 2020. As of today there has been no visible progress and there is still one usb 3.1 hub unsupported (at least on my machine): Devices with no available firmwar...
Author fwupd
Reddit
reddit.com › r/thinkpad › thinkpad usb-c dock (40a9) upgrade issues + issue with usb port
r/thinkpad on Reddit: Thinkpad USB-C dock (40A9) upgrade issues + issue with USB port
January 6, 2023 -
Hi r/thinkpad - I am having two separate issues with this particular USB-C dock:
(1) I have a T14 (Gen3) connected to this USB-C dock. Whenever I power cycle the T14 while connected to the dock, I end up a boot loop. I have isolated the issue to a USB port on the dock. This USB port is connected to a 4-port KVM switch (USB port shows up as a HID-compliant vendor-defined device). If I unplug this USB port, the boot process continues as normal
(2) I tried to update the firmware on the dock, but I get an error message as below:
ThinkPad USB-C Dock FW Utility v3.7.04 Package including(Audio:04-0E-99 BB:0.1.0.23 HX3:1.14.7.183 DK:1.3.40 DP:3.13.005) ====================================================================================== Date:01/06/2023 Time:13:25:32.371 Checking and updating the firmware in the Dock. Audio FW: 04-0E-99 Current Audio FW in the Dock is latest, no need to update. DP Hub FW: -1 Start to update DP Hub FW ... Update DP Hub FW Failed! Please power cycle the Dock to try again. Return code:-2
Thanks for any ideas on resolving the issues above.
Edit: Issue is solved now by downgrading BIOS on T14 to 1.07. Issue occurs only with T14 BIOS version 1.10. Hopefully someone from Lenovo will have this bug fixed. Edit: May 2025: Looks like T14 BIOS version 1.23 has fixed the issue!
Plugable
plugable.com › plugable technologies › device firmware updates
Device Firmware Updates ~ Plugable Technologies
October 1, 2020 - To update your hub you must have only the hub itself connected directly to a USB 3.0 port (2.0/1.1 ports are not supported for the update process) on your Windows 10, 8.x, 7, Vista, or XP based computer with no other USB 3.0 hubs or docking stations attached.
Reddit
reddit.com › r/corsair › firmware update issues (usb hub)
r/Corsair on Reddit: Firmware update issues (USB HUB)
March 2, 2024 -
Hello, my board has one USB header and I have a Lian li 3 port header splitter.
I am trying to update anything and no firmware will update. My K100 plugged directly to my board starts the update and then stops. I now have an update for my link hub and that does the same thing.
Is there any way to fix this? It's very annoying as I managed to update my K100 by using my laptop. I've tried uninstalling icue many times and every reinstall it persists.
Any advice is appreciated, thank you.
GitHub
github.com › fwupd › fwupd › issues › 3171
Failure when updating Lenovo Thinkpad Thunderbolt 3 Dock · Issue #3171 · fwupd/fwupd
April 21, 2021 - [***************************************] Updating USB3.1 Hub… [***************************************] Erasing… [***************************************] failed to erase FW sector @0x11000: failed to read back empty: failed to read SPI data @0x11be0: transfer failed
Author fwupd
ASUS
asus.com › support › faq › 1030652
[Troubleshooting] Firmware upgrade failed | Official Support | ASUS Global
December 12, 2023 - Send the page link to your email · Please enter your email
HP Support Community
h30434.www3.hp.com › t5 › Business-Notebooks › HP-Universal-USB-C-Multiport-Hub-Firmware-update-issue › td-p › 9238178
HP Universal USB-C Multiport Hub Firmware update issue - HP Support Community - 9238178
November 15, 2024 - Hi, I`ve got 2 HP Universal USB-C Multiport hubs, where i would like to update the firmware because we have some issues with networking and display issues. I download the firmware update tool here -> https://support.hp.com/au-en/drivers/multiport-hubs/model/2101171617 Unzipped and open the instal...
Lenovo Community
forums.lenovo.com › t5 › Displays-Options-and-Accessories › USB-C-gen-2-hub-FW-update-V1-6-06161-failure › m-p › 5065793
USB-C-gen-2-hub-FW-update-V1-6-06161-failure - English Community - LENOVO COMMUNITY
February 11, 2021 - Point your camera at the QR code to download · Important Announcement: This Community is now read only. Please read me
Lenovo Community
forums.lenovo.com › t5 › Displays-Options-and-Accessories › USB-C-Dock-Gen-2-Unable-to-update-to-firmware-1-1-18-Can-not-find-Synaptics-MST-DP-hub-IC › m-p › 5201678
USB-C-Dock-Gen-2-Unable-to-update-to-firmware-1-1-18-Can-not-find-Synaptics-MST-DP-hub-IC - English Community - LENOVO COMMUNITY
February 2, 2023 - Update DP hub FW...Pass
Reddit
reddit.com › r/thinkpad › dock firmware 3.1.82 install issues
r/thinkpad on Reddit: Dock Firmware 3.1.82 Install Issues
March 27, 2023 -
EDIT: using the updater package downloaded from Lenovo worked fine, thanks for the help
EDIT 2: I continued to experience issues with this Dock Firmware. My ultimate verdict is that the standalone "Dock Manager" taskbar software from Lenovo is not great, shouldn't be used unless necessary for your situation. I found out that it was the cause of the dock's instability / boot loop behaviour. Force stopping it stopped the issue immediately, and uninstalling it has given me smooth experience since then.
I was prompted to update the firmware of my dock (a 40AN Thunderbolt 3 Dock). I clicked yes and closed all applications but unfortunately was greeted with no UI, progress bar or scrolling status information. Nothing at all to show that an update was in place, outside of the below.
Dock Manager application says
Latest Release:
Firmware 3.1.8.2
Date released 2023-03-08
Status alternates between "Supported dock device is connected" and "No supported dock device connected" about every 5 seconds.
Task Manager shows the following process hovering around 22% CPU usage: "Thinkpad Thunderbolt 3 Dock Gen2_Workstatiom Firmware update tool (32 bit)"
No changes for 10+ minutes and no way to interact.
I was forced to just restart my laptop to break this loop- interrupting a firmware update is generally a very BAD thing to do so I'm pretty frustrated with this experience.
Luckily my machine restarted fine and is now showing the old, former Firmware version in Dock Manager (3.1.81). But at some point I'll need to try it again.
Has anyone updated successfully, was this a fluke or on my end somehow?
Top answer 1 of 2
1
What is attached to the dock? And are you using a good quality TB 3 cable? When it no ui what do you mean, explorer crashed and showed no windows gui at all minus the fw updater app? Is this on 10 or 11? Edit: I need the update to so am running it now will post findings.
2 of 2
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"fix TR monitor connected to Icelake Windows system flickers on and off " Wait is this finally a fix for my 2nd monitor going black for a few seconds every now and then?
Badcaps
badcaps.net › home › forum › troubleshooting hardware & devices and electronics theory › troubleshooting desktop motherboards, graphics cards, and pc peripherals
Thinkpad Docker G2 Type-C 40AS - Firmware Unknown - Badcaps
February 10, 2024 - So i tried , i searched and found 1.1.13 utility and 1.1.20 utility that can help you update the firmware on the docker. But on my side, it doesn't do it. It keeps saying update required and then says either that FW has failed or starts again over and over again...