🌐
Carmanah
support.carmanah.com › carmanah product support center › gen 3 systems › why does my serial to usb adapter not work in windows 10/11?
Why does my serial to USB adapter not work in Windows 10/11? - Carmanah Product Support Center
September 29, 2025 - The following Prolific chips are ... For more information Prolific please see this article. Carmanah recommends replacing the serial to USB adapter from a reputable manufacturer and supplier. A temporary workaround involves downgrading the adapter's driver....
Discussions

COM port connections not working on Windows 10 20H2
I recently started using a system built on Windows 10 version 20H2. The previous system was the 1809 version. I have been having issues with COM port connections ever since… both direct serial connections and serial to USB connections. I have added Prolific Drivers and COM port drivers to ... More on community.spiceworks.com
🌐 community.spiceworks.com
1
15
December 21, 2021
Usb to serial windows 10 recommendation
Just picked up a StarTech USB to Serial Adapter - 1 port - USB Powered - FTDI USB UART Chip - DB9 (9-pin) - USB to RS232 Adapter a few weeks ago after years of fighting with driver issues with my old one. Plugged it in no drivers need and no blue screens yet. More on reddit.com
🌐 r/networking
20
1
March 1, 2019
Issues with USB-to-Serial on Windows 10
Hello, I've been using my USB-to-Serial adapter for years until it suddenly stopped working yesterday. When I plug it in, I don't see any changes in the Device Manager. The device works fine on another laptop. It's as if I mistakenly turned off my Comm… More on answers.microsoft.com
🌐 answers.microsoft.com
3
4
June 10, 2020
Does anyone encounter any problems with serial -> usb port to a com and not accesing data after 22H2 update ?
I seem to remember fixing a problem like this before and it ended up being that M$ had replaced the driver for the adapter with their own driver which didn't work. Who makes the adapter? More on reddit.com
🌐 r/sysadmin
21
5
December 27, 2024
🌐
Campbell Scientific
campbellsci.com › blog › usb-rs-232-adapter-cable-issues
How to Handle Common Issues with USB to RS-232 Adapter Cables -
January 27, 2016 - I have an issue where my prolific USB to Serial adapter stopped being detected as 'n "Ports (Com & LPT)" device. It keeps on detecting it is a " USB Composite" device, even after installing the correct Windows drivers downloaded directly from the manufacturer's website. Uninstalling it and reinstalling it doesn't help. I get the same result on another computer also running Windows 10.
Top answer
1 of 2
2

This is largely (almost always) due to the manufacturers of cheap USB => Serial converters not using true FTDI chips, generally cheap knockoffs.

USB is a serial bus, UniversalSerialBus

Serial comes in MANY forms (Although most people mean rs232 and rs485), so the makers of converters/cable are generally targeting an audience, such as networking equipment consoles, programming radios, etc. So the chis can do much more, but the device has to be limited to avoid the user potentially making mistakes like plugging a 5v into a 1.8v serial system. That can let out the magic smoke. ;)

So the function of the chip is restricted by the creator to make it fit a specific function, where another creator could use the same chip for another purpose. While all the while trying to make it "work" without making it "dangerous" to what it is plugged into.

In fact in HAM radio world when someone is having difficulty programming a radio, the first thing to ask is "How much did you pay for the cable"

The next issue will be drivers, some people love to reinvent the wheel, and each simple device has to have a special vendor driver (At least in windows word) making the second point of failure the person who wrote the driver. Was it for performance, or profit?

Funny thing, the linux kernel native supports every USB serial adapter I have ever tossed at it, including the ones others throw away because they cannot find the correct windows driver!

YOU CAN get more universal by looking at things like FTDI chip programmers and adjustable voltage UART/TTL like https://www.amazon.com/DSD-TECH-SH-U09C5-Converter-Support/dp/B07WX2DSVB you take the burden of knowing what you are doing, but you can talk to just about anything serial. Or you can get something like a bus pirate and explore things yu are no even sure what they are in relative safety. http://dangerousprototypes.com/docs/Bus_Pirate

2 of 2
1

Had similar experience.
The inexpensive USB-RS232 adapters performed erratically: some days no issues at all, but then at other times, most or all characters were garbled.

Turns out that the ground connection on the USB side of the adapter was not shorted to pin 5 of the DB-9 connector. So signal ground relied on each end on the serial link to have the exact same ground.

When both USB adapters are connected to the same PC host, the ground issue is severely lessened. Each USB end is connected to the same PC, therefore the exact same ground. The RS-232 sides of the adapters are both using the same floating ground.

For your target device, make sure its power supply is using the same power strip as the PC host. Or connect a short, large (small gauge) copper wire between grounds of the target device and PC.

Of course a simple continuity test using a DMM could confirm if your adapters have a similar broken ground connection.


The "reliable" and "unreliable" USB-RS232 adapters that I have use the same Prolific PL2303 converter chip. So do not blame this converter chip as the culprit or indicator of this missing ground connection.

Find elsewhere
🌐
Driver Easy
drivereasy.com › home › knowledge base › driver error › solved: prolific usb to serial driver not working on windows
Solved: Prolific USB to Serial Driver Not Working on Windows - Driver Easy
January 17, 2024 - Double-click Ports(COM & LPT), then right-click on your Prolific USB to Serial driver to select Update driver. Click Browse my computer for driver software. Select Let me pick from a list of available drivers on my computer. Select an older version on the Model list. Then Next. Then the driver you select would be installed on your Windows 10 computer automatically.
🌐
Titan
titan.tw › home › support › usb to serial drivers download
USB to Serial Drivers Download | TITAN Electronics Inc.
July 31, 2025 - You need to install driver first, prior to hardware installation. Do not connect the USB-to-Serial Adapter to the USB port of your computer, before you finish driver installation.
🌐
Gearmo
gearmo.com › home › usb to serial troubleshooting guide
USB to Serial Troubleshooting Guide - Gearmo
September 27, 2022 - Right click on “USB Serial Port” and click on Properties. Navigate to the “Port Settings” tab and click on “Advanced…” · Once there, the “COM Port Number:” can be changed with a dropdown menu to select the port number. Click your desired port number (i.e. COM2) and click “OK”. Click “OK” once more. Your serial device is now assigned to your chosen COM Port.
🌐
Plugable
kb.plugable.com › serial-adapter › how-to-change-the-com-port-for-a-usb-serial-adapter-on-windows-7,-8,-81,-and-10
How Do I Change the COM Port for a USB Serial Adapter on Windows? - Plugable Knowledge Base
Originally authored by: Bernie Thompson, July 4, 2011 To change the COM port for a USB Serial adapter on Windows, you must adjust the advanced port setting
🌐
Ten Forums
tenforums.com › drivers-hardware › 157586-usb-com-port-mess.html
USB COM Port mess Solved - Windows 10 Forums
June 2, 2020 - For example, the vendor id is for Silicon Labs (10c4) and the PID is for the UART (ea60). I think this may be the reason why the IDE says its connected to an unknown board and the sketches will not upload. Very frustrating! ... Windows 10 doesnt support prolific Serial to USB anymore.
Top answer
1 of 2
3

USB ports are terribly unreliable in this way. The only way to get a reliable serial.port is to use a PCI card or an Ethernet device server. You will never get a consistent connection through USB.

We get a bug reported in our serial port comms about one a month, and every single occurrence is due to someone using a USB to RS232 converter. As soon as we install better hardwarec the issue vanishes.

2 of 2
3

Try disabling the "USB selective suspend" feature

  1. Open Control Panel.
  2. Click on Hardware and Sound.
  3. Click on Power Options.
  4. Click the Change plan settings link for the plan you're currently using. (If you change the settings on the power plan that isn't active, this won't work.)
  5. Click the Change advanced power settings link.
  6. Expand USB settings.
  7. Expand USB selective suspend setting.
  8. Select Disabled from the drop-down menu.
  9. Click Apply.
  10. Click OK.

If you're changing the settings on a laptop or tablet, you'll see two options: On Battery and Plugged in, so make sure to change those settings accordingly.

Once you complete these steps, Windows 10 will no longer power off USB devices connected to your computer, which can fix any problem you may have as a result of this feature.

While this guide focuses on Windows 10, USB selective suspend has been around for a long time, and you can use the same steps on machines running Windows 8.1 and Windows 7.

For more details check https://www.windowscentral.com/how-prevent-windows-10-turning-usb-devices#:~:text=When%20a%20USB%20device%20is,feature%20to%20fix%20the%20problem.&text=Windows%2010%20includes%20the%20USB,re%20not%20actively%20in%20use.

🌐
Reddit
reddit.com › r/plc › usb to serial adaptor that works with windows 10.
r/PLC on Reddit: USB to serial adaptor that works with Windows 10.
September 7, 2018 -

The prolific adaptors seem to have issues after version updates with windows 10. When they work, you still have to trick the PLC programming software by updating the Prolific driver to a generic Microsoft USB to serial. The newest version of Windows screwed up two programming workstations so far.. We use Omron and Click PLC's.

Does anybody have a tried and true tested USB to serial solution that works with Win 10? I have been tempted to add PCI serial cards to move forward so I don't mind serial card recommendations either.

🌐
Virtual COM Port Driver
virtual-serial-port.org › virtual com port driver › articles › com port on windows 10
Check Your COM Port on Windows 10
April 8, 2025 - You lack the necessary drivers for a USB-to-serial adapter. These adapters tend to come with a driver CD.
Rating: 5 ​ - ​ 367 votes