What is the email address for USPS Customer Service?
Is USPS Tracking Support Open 24/7?
Automated USPS phone systems are available 24/7. However, if you want to speak with a live representative, you’ll need to call during business hours: Monday to Friday from 8:00 AM to 8:30 PM ET, and Saturday from 8:00 AM to 6:00 PM ET. Closed on Sundays and public holidays.
Is USPS customer service open on Sunday?
Here is how to speak to a real person when calling USPS customer service.
Dial 1-800-ASK-USPS (1-800-275-8777)
It will ask for your zip. Dial your zip code. (or speak it)
It will ask about privacy policy. Dial 2. (or say NO)
It will ask about customer survey. Dial 2. (or say NO)
It wlil start listing menu options. Dial 1. (or say PACKAGE)
It will start listing submenu options. Dial 1. (or say TRACKING)
It will ask about letters in the tracking number. Dial 2. (or say NO)
It will ask you to say the tracking number. Ignore it and say CUSTOMER SERVICE.
You should finally get connected to a customer representative or be given the choice to continue waiting in line or be called back when your turn is ready. Only the last step above requires actual voice input. The voice recognition software that USPS uses is awful so dial your answer whenever you can.