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Missing Mail - USPS
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USPS
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Missing Mail and Lost Packages | USPS
Identifying information such as your USPS Tracking number(s), the mailing date from your mailing receipt, or Click-N-Ship® label receipt · Description of the contents such as what it is and the brand, model, color, or size, if applicable ... When we receive your Missing Mail search request, we will send you a confirmation email...
Videos
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How Do I Search By Name In USPS Missing Mail Search? | CountyOffice ...
USPS
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Missing & Late Mail
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USPS
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Missing Mail - The Basics
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USPS
usps.com › help › contact-us.htm
Contact Us | USPS
Missing Mail – The Basics · Email Customer Service · Connect with our customer service representatives to help resolve your issue and get back on track. Email: USPS® Customer Service Call: 1-800-ASK-USPS® (1-800-275-8777) Hours of Operation ...
USPS
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Email Us | USPS
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Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
July 10, 2023 - Wait seven business days after mailing. If your item hasn’t arrived, fill out a Missing Mail Search Request using the tracking number, mailing date, package description, and any photos you might have. Check your email for updates from USPS.
USPS
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Missing, Late Or Damaged Mail & Packages
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Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 26, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
Top answer 1 of 63
41
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
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Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Call USPS: They recommend calling 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number of your local Consumer Affairs office regarding a Missing Mail request. That said, the Postal Service's 1-800 number is pretty slow at the best of times, and during peak seasons (such as the holidays) ...
USPS
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Email Us
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EBay
community.ebay.com › t5 › Shipping › Can-t-open-USPS-Missing-Mail-Search-says-it-is-too-soon-but › td-p › 34255770
Can't open USPS Missing Mail Search, says it is too soon but cutoff date given is already past!
February 1, 2025 - They never find anything based on a Missing Mail Search anyway - and if they do, it's by accident, not from a Missing Mail Request. Get your local postmaster to contact the last place it was shown at and ask them what the problem seems to be.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › d91a5d758e8fc99e86f4d6f144090c6e
Has USPS Ever Recovered Missing Mail For Anyone?
If possible take your packages to the local post office and get a paper receipt evidence with both Amazon and USPS that you are not a crank. Report it to local police and file a claim with the post office on every package. Find other mechants also affected and raise the issue Publically. It does take effort time, and effort, Every time you let it go it is encouraging theives to return and do even worse. ... Using the Missing Mail form…Never.
PostScan Mail
postscanmail.com › home › blog › how to find usps lost packages or missing mail
How to Find USPS Lost Packages or Missing Mail - PostScan Mail
April 8, 2018 - Below is a table showing the different times USPS considers mail lost depending on the mail class · USPS will send you periodic updates about the search and a final resolution with what they’ve got but you can also log into your account, open the missing mail search history page, and then the missing mail application to check on the status of your application.
11 Alive
11alive.com › article › news › special-reports › postal-problems › postal-problems-usps-options-stuck › 85-a2ea4785-15e9-4532-93be-59c5819f9b1a
Postal Problems | How to navigate missing mail, deliveries and refunds
First things first, USPS said to always check the status of potentially missing mail on its website.
Stowfly
stowfly.com › blog › missing-usps-packagesfile-a-help-request-and-submit-a-missing-mail-report
Missing USPS Packages: Contact, File Help Request & Report
According to USPS’s 2025 guidance, you should wait 7 business days after submitting your help request before escalating to a Missing Mail Search(usps.com). When you do file that search, USPS asks for detailed information to improve the chances of recovery, including the sender and recipient addresses, the size and type of container, tracking numbers or mailing receipts, a description of the contents (brand, model, color, size) and any photos that can help identify the item. After submitting the search request, USPS will send a confirmation email and periodic updates; if your package is found it will be forwarded to the address you specify.
USPS
faq.usps.com › articles › Knowledge › Missing-Mail-The-Basics
Knowledge: Missing Mail - The Basics
Whether you are sending it or receiving it, your mail is important to you and to the U.S. Postal Service®. When mail is missing or delayed, we want to find it. If you think your package or mail is lost or delayed, follow these steps to help us find your mail · Missing Mail Definition
ShippingEasy
support.shippingeasy.com › hc › en-us › articles › 4407010000539-How-do-I-find-Missing-Mail
How do I find Missing Mail? – ShippingEasy
Visit your local Post Office™ location for assistance in filling out a Missing Mail request. Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number of your local Consumer Affairs office regarding a Missing Mail request.
USPS
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USPS.com FAQs
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Usps
c360faq.usps.com › s › article › Missing-Mail-The-Basics
Missing Mail - The Basics
If you think your package or mail is lost or delayed, follow these steps to help us find your mail.